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I am having problem with Telstra my nbn dropped out Friday
I am having problem with Telstra my nbn dropped out Friday morning and after spending approx hour on phone she made booking for nbn to come to my home and fix problem overnight I received a text sayin… read more
John Melis
John Melis
Lawyer
35,162 satisfied customers
We have been trying to get nbn. We have had no house phone
We have been trying to get nbn. We have had no house phone since last year and no internet. We have a junction box in our yard witch our neighbor has contacted to the nbn through our junction box so T… read more
John Melis
John Melis
Lawyer
35,162 satisfied customers
I have been without NBN for nearly 2 weeks. I have gotten
I have been without NBN for nearly 2 weeks. I have gotten conflicting reports from NBN and private technicians as to where the problem lies. Nobody seems to want to get back to me to actually communic… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
I have an issue with an internet and VOIP phone service
Second opinion] I have an issue with an internet and VOIP phone service provider.… read more
Leon
Leon
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Master's Degree
33,424 satisfied customers
I moved into a new home, in a new estate, late September. I
Hello, I moved into a new home, in a new estate, late September. I rang Telstra prior to moving in, to arrange the internet to be connected. NBN have been out 3 times, early October, on last visit, ma… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
My question,I do not think is a legal. I received a call on
My question,I do not think is a legal. I received a call on our landline from Nicole who said she was calling from Australian NBN. Call came in from the number - 03 2179 1139. She said they are going … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
When the nbn is connect. Vic. I have rang the provider and.
i have a connection with the phone in the house with ring tone… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Not turning up to rearranged appointment. Tow phone messages
Not turning up to rearranged appointment. Tow phone messages informing us of this appointment and no contact to let us know they were not coming … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
109A Fowler Rd Illawong 2234, this is not a matter of Law
My name is***** 109A Fowler Rd Illawong 2234, this is not a matter of Law but of a failure to connect us with the NBN cable running through our property but failing to connect with us in a responsible… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
My mother Beaton recieved her notification from the NBN in
Hello My name is***** mother Shirley Beaton recieved her notification from the NBN in June to say it was time to switch onto NBN Mum is 86 yrs old and very hard of hearing so I have authority to speak… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Mymother had had her phpone connection messed up by a
mymother had had her phpone connection messed up by a Telstra tech, and now we cant get them to come back she is 90y and has a heart condition. they said they would put her on medical connection order… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Would like to seek some help in regarding our Internet and
Hi, would like to seek some help in regarding our Internet and Telephone services for our small family business that was down since Thursday last week 25/1. We're with Engine NBN and no one Technician… read more
John Melis
John Melis
Lawyer
35,162 satisfied customers
We rang up Telstra on Sunday 26 Nov to get connected to NBN.
Hi, we rang up Telstra on Sunday 26 Nov to get connected to NBN. We have had NBN come out twice (the 2nd time they told us there was nothing for them to do). We still have no internet - Telstra tell u… read more
John Melis
John Melis
Lawyer
35,162 satisfied customers
I am with iftelecom for my phone internet I am now connected
I am with iftelecom for my phone internet I am now connected to the NBN should my telco charge me to connect the broadband as they said that they had to get a technicians and that it is a cost that NB… read more
John Melis
John Melis
Lawyer
35,162 satisfied customers
COULD GIVE ME SOME ADVICE I HAVE BEEN WAITING FOR 3 WEEKS
HI THERE COULD GIVE ME SOME ADVICE I HAVE BEEN WAITING FOR 3 WEEKS NOW TO GET MY PHONE BACK ON DUE TO NBN DISCONNECTED IT AND I WANT THAT SAME NUMBER BACK AS I IS A BUSINESS NUMBER I HOOKED UP FOR THE… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I had trouble with my Internet connection soon after the NBN
I had trouble with my Internet connection soon after the NBN was connected, I phoned telstra and they tried to fix the problem but couldn't, they sent a technician who informed that the NBN tech had w… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
I am under contract to Southern Phone for internet nbn
I am under contract to Southern Phone for internet nbn connection including phone. My contract commenced in November 2016. Every second day I find myself disconnected from the nbn. I want out of this … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I'm not sure whether this is a legal question. My landline
I'm not sure whether this is a legal question. My landline has been disconnected for the past 4 days. I tried to contact my provider Southern Phone and it kept giving an engaged signal. Tried to conta… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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