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I booked a European cruise with Royal Caribbean to celebrate
I booked a European cruise with Royal Caribbean to celebrate our golden anniversary and my 70th with our children and grandchildren who all live in the UK . A 1800 GBP was paid via Designer Travel UK … read more
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John Melis
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Need some advice. We had paid for a cruise with Royal
Good afternoon. My name is***** some advice. We had paid for a cruise with Royal carribean which was to leave on Sydney on the 23rd of March. The week before on the Tuesday I cancelled the trip due to… read more
John Melis
John Melis
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Royal Caribbean are refusing to pay out of pockets expense
Royal Caribbean are refusing to pay out of pockets expense for travel from Gold Coast to Sydney on refusal to allow boarding … read more
John Melis
John Melis
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I had a booking with AirB& in London. We were stayingther
I had a booking with AirB&B in London. We were stayingther for a week prior to doing a cruise on the 07/09/20. Princess Cruises advised that they had cancel the cruise due to Coronavirus, offered our … read more
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Can Ponant cruise ships refusing to refund and only offering
Can Ponant cruise ships refusing to refund and only offering future credit on another cruise under french law? … read more
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Daniel
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I'm wondering if Travel Associates are obliged to provide a
Hi I'm wondering if Travel Associates are obliged to provide a change of date as a remedy to the coronavirus outbreak- we booked through them in feb (made a payment in feb, yet only today they sent a … read more
Daniel
Daniel
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I guess I am one of many asking the same questions. I
Hi I guess I am one of many asking the same questions. I received an email overnight from Tripadeal saying they had cancelled the trip due to leave on April 15 due to the current situation. They will … read more
John Melis
John Melis
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I'm currently in dialogue with Jetstar over a self-cancelled
Hi I'm currently in dialogue with Jetstar over a self-cancelled flight. I had a flight booked on 20/03/20 departing denpasar and arriving in sydney. The australian prime minister introduced a level 4 … read more
John Melis
John Melis
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I booked a cruise (expedition) on the Australian ship the
I booked a cruise (expedition) on the Australian ship the Greg Mortimer. I was to leave on American Airlines and Latham Airlines ( got my miles back and a voucher for the last leg from Buenos Aires to… read more
John Melis
John Melis
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Bachelor's Degree
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Is this the right place to speak to an ombudsman. QW=LD QLD*
I contacted a cruise ship and had my cruise cancelled and was told on that date the refund would be processed I received an email the following day as a courtesy email sent to all guest showing they have put a 30 day pause on all cruises I thought because it was after the date I spoke to them it wasn't valid information to me. I contacted them today and they informed me my money will be held for 8 weeks and they cant do anything about it due to the new decision made … read more
John Melis
John Melis
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Bachelor's Degree
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I am booked on a royal Caribbean cruise departing Sydney
My name is ***** ***** am booked on a royal Caribbean cruise departing Sydney going out to the ocean for 1 night then coming back into Sydney the next day. Do i need a visa as well as a passport? … read more
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Follow-up)One of the ladies of my group of 4 that were
Follow-up)One of the ladies of my group of 4 that were booked for this cruise had purchased a re entry visaback into Australia, costing her $375.Now as our cruise was cancelled, either by Cruise1st or… read more
Leon
Leon
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Master's Degree
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Could l have consumer protections email address. It's I
It's I relation to a cruise l booked. The information on the website in incorrect and l was given two rooms that do not comply with the website. After disputing this with the agent, they have gone and cancelled my bookings and stare that it will take 6-8 weeks for a refund … read more
John Melis
John Melis
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We had insurance for a cruise for 8 days from Sydney to New
We had insurance for a cruise for 8 days from Sydney to New Caledonia to Sydney on the 3rd day we landed in Noumea, my husband had a bad night with the sniffles and cough, minor temp. Saw ship doctor … read more
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I got food poisoning on a P&O cruises cruise after 4 days
I got food poisoning on a P&O cruises cruise after 4 days the only food or drink I had came from the ship. They charged me $6800.00 to make me better after they poisoned me … read more
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I was informed 1 day before i left that the ship I was
I was informed 1 day before i left that the ship I was booked on had a propulsion problem and had no option to cancel. … read more
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John Melis
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My partner was involuntarily disembarked from a cruise ship
Hello. My partner was involuntarily disembarked from a cruise ship that we had been on for less than 24 hours. We were told that a crew member had complained about his conduct. We were told by the hea… read more
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Master's Degree
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To whom it may concern. I have just returned from what was
To whom it may concern. I have just returned from what was to be the cruise of a lifetime. We purchased tickets on the P&O Pacific Jewel leaving from Sydney on the 12 June 2010, our travel agents (cru… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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