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The following cancellation charges will apply to your
The following cancellation charges will apply to your retreat. 151 or more days – if booking does not include a group flight – deposit is refundable – if booking includes a group flight and you cancel… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
17,484 satisfied customers
I am on the phone with heyday. Jetstar they won't give me a
Jetstar they won't give me a cash refund even though I am in financial hardship Wa … read more
Leon
Leon
Solicitor
Master's Degree
32,267 satisfied customers
My daughter planned and paid in full for a three week trip
Goodmorning. My daughter planned and paid in full for a three week trip to UK in May this year, at Flight Centre last June, she also bought the travel insurance through the travel agency. This insuran… read more
Leon
Leon
Solicitor
Master's Degree
32,267 satisfied customers
Have 2 way booking from Hobart to Melbourne 18 April and 3
Have 2 way booking from Hobart to Melbourne 18 April and 3 person from Melbourne to Hobart 20th April but cannot get credited as my booking numbers are not being accepted by credit link sent Thursday … read more
John Melis
John Melis
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Bachelor's Degree
17,484 satisfied customers
I was booked on a flight through Webjet/ from Adelaide to
Hi there, I was booked on a flight through Webjet/Virgin from Adelaide to Melbourne at 11.35 this morning, the flight has been cancelled and they decided to put me on a 6.05pm flight ? My booking refe… read more
Leon
Leon
Solicitor
Master's Degree
32,267 satisfied customers
I am in Perth Western Australia. Can you please tell me the
Good evening, I am in Perth Western Australia. Can you please tell me the process I follow to lodge a complaint against two companies, WebJet and Qantas. I wish to extract a refund on monies paid to Q… read more
Leon
Leon
Solicitor
Master's Degree
32,267 satisfied customers
My flight with Jetstar to Bali was cancelled by the airline
my flight with Jetstar to Bali was cancelled by the airline due to the Volcano eruption. Jetstar insisted on proving my refund as a six months voucher and this has to be used with one booking with no … read more
John Melis
John Melis
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Bachelor's Degree
17,484 satisfied customers
My family is in Bali. Because they flew from Townsville and
My family is in Bali. Because they flew from Townsville and their return flight is to Townsville- jetsat are refusing to take them as the airline is not flying into there. Jetstar have rebooked twice … read more
Leon
Leon
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Master's Degree
32,267 satisfied customers
I have just this evening cancelled an on-line airline
I have just this evening cancelled an on-line airline booking through Webjet for travel beginning 21 December. They intend to pass on the airline's cancellation fee of $1,200.00 & say they will refund… read more
Leon
Leon
Solicitor
Master's Degree
32,267 satisfied customers
On Tuesday 21 March I booked (via Webjet) 4 x economy
On Tuesday 21 March I booked (via Webjet) 4 x economy tickets to UK. Within two hours of printing details out, I noted my Grandon's details read: Miss Mathew Bowart instead of Mr. Mathew Bowart. (I ha… read more
Leon
Leon
Solicitor
Master's Degree
32,267 satisfied customers
Dear, I booked a flight Bris-Perth-Bris last Christmas, but
Dear *****, I booked a flight Bris-Perth-Bris last Christmas, but I w cancelled due to ill health and exhaustion. The cost with Quantas was approximately $600. I gave ample notice as requested. I was … read more
Leon
Leon
Solicitor
Master's Degree
32,267 satisfied customers
hi 12 months ago I paid 3100 for airfares to bali . I booked
hi 12 months ago I paid 3100 for airfares to bali . I booked this through flight center and a month before we were due to go my mum took crook and wasn't looking like seeing Christmas. So I asked flig… read more
James D. Ford
James D. Ford
Lawyer
1,600 satisfied customers
consumer protection. i recently booked a flight to Bali with
consumer protection. i recently booked a flight to Bali with the local travel agent who found airfare for 2 adults at $2700 plus. When I told a friend about the high airfare she was shocked and said i… read more
Leon
Leon
Solicitor
Master's Degree
32,267 satisfied customers
Good morning I have just booked a hotel via webjet for 6
Good morning I have just booked a hotel via webjet for 6 days costing $1388 --- apparently part of the conditions in making this booking as it was a special rates was that you could not cancel or chan… read more
Leon
Leon
Solicitor
Master's Degree
32,267 satisfied customers
My daughter and her boyfriend booked a trip to Bali with STA
My daughter and her boyfriend booked a trip to Bali with STA Travel, flying with Strategic Airlines (Australia Air). On 21 December 2011, Cover-More Insurance issued a statement to the travel agencies… read more
Patrick H.
Patrick H.
Principal Solicitor
5,422 satisfied customers
I have puschased 3 flight tickets from garuda through webjet
I have puschased 3 flight tickets from garuda through webjet and have put two letters around the wrong way and now garuda are cancelling his ticket and making him purchace another ...this was all done… read more
Patrick H.
Patrick H.
Principal Solicitor
5,422 satisfied customers
I feel that I am in the process of being done over by Qatar
I feel that I am in the process of being "done over" by Qatar airways. I have booked and paid (in full) for a flight to London but I made a mistake and booked it under "Matt Frederick Stanton" instead… read more
Advocate
Advocate
Master's Degree
350 satisfied customers
I was given a quote, by email, for a week long holiday in NT.
I was given a quote, by email, for a week long holiday in NT. I accepted the quote, by email, and made an airline booking with Jetstar and Tiger airlines, to fly in March 2010. The holiday booking age… read more
Maurice
Maurice
Lawyer
Master's Degree
1,980 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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