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Related Australia Law Questions
I have an Australian overland tour credited because of
I have an Australian overland tour credited because of cancellation & when I tried to transfer to another tour with sister company they refused. Is this worth following up? … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
Cancelled my flights due to covid 30th April booked through
Cancelled my flights due to covid 30th April booked through My Trip but cancelled with Qantas due to not being able to contact My Trip. Flight was scheduled 2nd May and return 26thMay. Qantas gave me … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
A freind and I had booked a holiday through Discover
A freind and I had booked a holiday through Discover Australia tours Which in volved travel on the Indian Pacific to Adelaide. Becuase of COVID-19 this was eventually cancelled. We rebooked to travel … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I booked. I booked a tour last and paid for 6 persons to
I booked. I booked a tour last and paid for 6 persons to travel on the Rocky Mountaineer from. Algary … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
Please could you advise. My husband and I were due to travel
Hi, Please could you advise. My husband and I were due to travel last year to Europe with a travel / Tour company . We had paid over $20,000 in full for the tour. Because of Covid of course the tour w… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
Last year we had a holiday to Japan cancelled by the
Hi Pearl, Last year we had a holiday to Japan cancelled by the operator due to covid and Federal Government stopping overseas travel. The trip was rescheduled to this year, and again cancelled. The op… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
Tickets for Evergreen trip to Canada 2020. We postponed till
Tickets for Evergreen trip to Canada 2020. We postponed till July 2021 All cancelled because of covid pandemic. I do not wish to travel any other places now. Now we are told we have future travel vouc… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I have had to cancel my trip to Townsville due to Covid 19
I have had to cancel my trip to Townsville due to Covid 19 lockdown there at present. I cannot use the return flight via Brisbane as there is a Covid lockdown there also now. I seek a credit voucher t… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
We booked an overseas trip in 2019, the trip was to depart
Hi, We booked an overseas trip in 2019, the trip was to depart in May, 2020, but due to COVID the trip did not proceed. We had already payed the full amount, 120 days from departure, the trip was cancelled after this. The travel company offered to delay the trip till may, 2021 this also has now been delayed because of the ongoing COVID problem. The travel company has offered us credit to travel on other tours in Australia and New Zealand which we do not wish to do … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
In late December 2019 ,my wife and I booked a cruise with
In late December 2019 ,my wife and I booked a cruise with Viking for My 2020 … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
Prize travel voucher. NSW. II rang the travel agent several
iI rang the travel agent several time about my voucher & from I stand because even I used the voucher on flights but because of the corona virus it was canceled, I was told that I lost that prize because one air line only refund $50.00 per person & the other air line they haven't heard from . … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
We booked accommodation to travel to Kangaroo Island pre
Hi, we booked accommodation to travel to Kangaroo Island pre COVID in February last year, and then were forced to cancel. We were given a voucher with an expiry date of 31/3/2021, but up until now hav… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I booked and paid in full for a one week holiday to Qld next
I booked and paid in full for a one week holiday to Qld next week. One month ago I tried to reschedule the trip because of Covid concerns and was told I could cancel the trip but would lose the whole … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
We have a problem obtaining a travel refund. In October 2019
We have a problem obtaining a travel refund. In October 2019 we booked and paid for a G Adventures tour though Peterpans Adventure Travel Melbourne. Peterpans have now deregistered the business in Vic… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I don't know if you can offer any advice. I booked a holiday
I booked a holiday to Scandinavia through Trafalgar Tours (Aust) Pty Ltd. The tour and airfares were subseqently cancelled due to Covid-19. Trafalgar tours have organised a credit for their Trafalgar tour in Scandinavia but there has been no response from Trafalgar regarding the return airfares. I was encouraged to book my flights (Thai Airways) Perth-Scandinavia-Perth through Trafalgar in case the tour was rescheduled and it would be easier for both tour/flights to be moved to another departure date. Thai Airways have advised that any discussion regarding a credit or rebooking the flights must be done through Trafalgar Tours. However, in two months I have had no response to emails and two phone calls. I am dealing with the Sydney office of Trafalgar tours. Thai Airways will not enter discussions with customers who booked flights through a travel agent. The flights were due to start 1 June 2020 and still no confirmation from Trafalgar Tours. What can I do? I live in Perth … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I booked two tours through an Australian company Sun Island
I booked two tours through an Australian company Sun Island tours. Because overseas travel is no longer possible because of the coronavirus ( and who would want to go anyway) these tours have been cac… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I have an enquiry about our travel agent....Tripadeal. We
hello, I have an enquiry about our travel agent....Tripadeal. We are booked on a tour to China that has had to be cancelled by them due to the virus. Unforseen circumstances I know. The options they h… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I recently booked a holiday to Egypt which is in October, I
I recently booked a holiday to Egypt which is in October, I rang the travel agent requesting we cancel our holiday because of the unrest in the Country, they informed me that they have heard from the … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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