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We had a trip planned to Japan in April this year which was
Hi. We had a trip planned to Japan in April this year which was obviously cancelled. We asked for a refund ...Webjet refunded their portion but the travel company who make the land bookings was not ab… read more
John Melis
John Melis
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Bachelor's Degree
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Could you please help with a refund question we are having
Could you please help with a refund question we are having with Webjet limited? … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
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My question is related to travel refund through Webjet and
Hi Pearl, My question is related to travel refund through Webjet and not sure if you can help or maybe point in another direction. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
15,476 satisfied customers
My problem is with Webjet Exclusive - I have a travel
My problem is with Webjet Exclusive - I have a travel package for 2 to the value of $8800 and they have said they would only refund this as a Credit Note to be used in the next 12 months. All very wel… read more
John Melis
John Melis
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I guess I am one of many asking the same questions. I
Hi I guess I am one of many asking the same questions. I received an email overnight from Tripadeal saying they had cancelled the trip due to leave on April 15 due to the current situation. They will … read more
John Melis
John Melis
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Just wondering if ACA can help with some info with regard to
Just wondering if ACA can help with some info with regard to obtaining credits or refunds from airlines in regards ***** ***** corona virus. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
15,476 satisfied customers
We made a booking this morning with webjet on Jetstar due to
Hello, we made a booking this morning with webjet on Jetstar due to a cancelled tiger flight. The flight was due to leave Melbourne to Adelaide at 7:20am, the flight was cancelled at 6:10am. We lined … read more
John Melis
John Melis
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Travel agency not confirming booking after holding deposit
Travel agency not confirming booking after holding deposit paid … read more
John Melis
John Melis
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We booked a holiday with Webjet Exclusives and paid a
We booked a holiday with Webjet Exclusives and paid a deposit of $598.00 on 9th July. On the 10th July we changed our minds and requested hoilday to be cancelled and a full refund of deposit. Webjet E… read more
Leon
Leon
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Master's Degree
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I purchased car rental insurance via Webjet as part of the
I purchased car rental insurance via Webjet as part of the car rental last September for an upcoming trip to Spain this June with my wife. I contacted Airport Rentals 2 days ago to cancel my insurance… read more
John Melis
John Melis
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Bachelor's Degree
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I was informed 1 day before i left that the ship I was
I was informed 1 day before i left that the ship I was booked on had a propulsion problem and had no option to cancel. … read more
John Melis
John Melis
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Bachelor's Degree
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I am in Perth Western Australia. Can you please tell me the
Good evening, I am in Perth Western Australia. Can you please tell me the process I follow to lodge a complaint against two companies, WebJet and Qantas. I wish to extract a refund on monies paid to Q… read more
Leon
Leon
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Master's Degree
32,267 satisfied customers
I need to change a booking for travel between NZ and
I need to change a booking for travel between NZ and Australia. The UK passport added my friends maiden name before her surname (Sayce - Hight , rather than just Hight). I'm being told I have to pay f… read more
John Melis
John Melis
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Bachelor's Degree
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My wife and a friend booked a holiday to india with webjet
My wife and a friend booked a holiday to india with webjet they were unable to go as one of them got sick, they cancelled the holiday and webjet sent a letter advising them, as per clause 6.3 of our t… read more
Leon
Leon
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Master's Degree
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I took out Travel Insurance on 26 July 2017 for a trip to
Good morning I took out Travel Insurance on 26 July 2017 for a trip to the UK. Unfortunately my mother passed away on the 4 August 2017 and I was due to fly out on the 7 August. I did not fly due to m… read more
Leon
Leon
Solicitor
Master's Degree
32,267 satisfied customers
Dear, I booked a flight Bris-Perth-Bris last Christmas, but
Dear *****, I booked a flight Bris-Perth-Bris last Christmas, but I w cancelled due to ill health and exhaustion. The cost with Quantas was approximately $600. I gave ample notice as requested. I was … read more
Leon
Leon
Solicitor
Master's Degree
32,267 satisfied customers
Webjet changed my flight and asked for a confirmation within
Webjet changed my flight and asked for a confirmation within 24 hours, I responded on their email but they say they didn't receive it and cancelled my flight. When I rang Jetstar they said they didn't… read more
Sean
Sean
Experienced lawyer
Bachelor of Law with First Class Honours
855 satisfied customers
Good morning I have just booked a hotel via webjet for 6
Good morning I have just booked a hotel via webjet for 6 days costing $1388 --- apparently part of the conditions in making this booking as it was a special rates was that you could not cancel or chan… read more
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Leon
Solicitor
Master's Degree
32,267 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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