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Booked a short trip to Uluru with Flight Centre in January
Booked a short trip to Uluru with Flight Centre in January 2020. Paid a deposit of approximately $4900.CoVID-19 pandemic starts and social distancing rules enforced. Guess what happens to my trip:(1) … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
12,399 satisfied customers
My friend and I booked and paid for flights, accommodation
My friend and I booked and paid for flights, accommodation and a cruise around Fiji. Flight center has said they can give us a credit for most but no refund. We paid $6,000 each and our departure date… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
6,880 satisfied customers
Travel Insurance with Heritage Bank for trip booked back in
Travel Insurance with Heritage Bank for trip booked back in September 2019 … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
12,399 satisfied customers
NZ trip impossible to take and flight centre says can't get
NZ trip impossible to take and flight centre says can't get back accomodation costs, hotels. Can we recover cost? Flight costs also gone. Will recover only $4000 from outlay of nearly $10000. Were to … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
12,399 satisfied customers
Firstly just wanted to know if this is a free service. I
Hi firstly just wanted to know if this is a free service. I have a question in relation to Travel insurance . We are due to travel to Morocco via Dubai on April 22nd. With Coronavirus becoming more of an issue we were thinking of counselling our trip. We are insured with 1 cover full comprehensive insurance and we took the policy out on Decemebr 11th 2019. I contacted 1 cover who said that we are not entitled to a claim as Coronavirus has been declared a pandemic. Is this correct? Thanks … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
12,399 satisfied customers
I planned a trip to travel from Australia to Europe in July
I planned a trip to travel from Australia to Europe in July 2018. I used Flightcentre to book my flights. I had to cancel my trip due to illness. The flight agency refunded me part of the money I spen… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
6,880 satisfied customers
My wife and I booked a hotel in Honolulu (for aug14 to16)
My wife and I booked a hotel in Honolulu (for aug14 to16) through Flight Centre.Susequently my wife has been diagnosed with cancer and unable to travel...operation next Wednesday......The two days cam… read more
Leon
Leon
Solicitor
Master's Degree
51,232 satisfied customers
I am calling on behalf of my parents who seem to have an
i am calling on behalf of my parents who seem to have an issue with Flight Centre. do you handle this … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
12,399 satisfied customers
Student Flights booked my flights, Sydney to Canada
Student Flights booked my flights, Sydney to Canada departure 27 August 2018, and returning New York to Sydney on 06 October 2018. The fair of $1933 Aus was fully paid on 05 March 2018. … read more
Leon
Leon
Solicitor
Master's Degree
51,232 satisfied customers
Sorry nothing at the moment. I have a complaint about
I have a complaint about Jetstar Airlines. I booked a trip to Tasmania for the 1st of March 2018 for 5 days. But due to me having Shoulder Surgery January 30th i was only aloud to get a travel voucher for my self and not for a friend that was travelling as well. I sent Drs Reports and Letter explaining surgery. Then it went to rebooking flights to another date in November....no flights available... then chose October. They wanted me to pay over $425 ON TOP of flight costs of $270. Then I was so angryat this stage that I said to agent that i would take $138 voucher. Then l thought i would reschedule ORIGINAL flight in march so i would not be out of pocket. The agent cancelled and deleted the original flight so i could not reschedule and the second agent was not able to reverse booking. I hope this all make sense to you. I am on a disability Pension and paying enough for my surgery myself that this has upset me terriably. … read more
Leon
Leon
Solicitor
Master's Degree
51,232 satisfied customers
My daughter in law (soon to be ) and mys son travelled to
Hi my name is Melaney. My daughter in law (soon to be ) and mys son travelled to South Africa last week he on an Australian passport and her on a NZ passport. This organised through Flight Centre. On … read more
Leon
Leon
Solicitor
Master's Degree
51,232 satisfied customers
I was booked on a Cathay Pacific flight, for which I'd paid
Hi there, I was booked on a Cathay Pacific flight, for which I'd paid $2000.00 AUDfor an upgrade to Premium Economy from JFK to Hong Kong. Because of a mechanical issue, the flight was cancelled. My c… read more
Leon
Leon
Solicitor
Master's Degree
51,232 satisfied customers
hi 12 months ago I paid 3100 for airfares to bali . I booked
hi 12 months ago I paid 3100 for airfares to bali . I booked this through flight center and a month before we were due to go my mum took crook and wasn't looking like seeing Christmas. So I asked flig… read more
James D. Ford
James D. Ford
Lawyer
1,600 satisfied customers
I am dealing with a travel insurance company that is dragging
I am dealing with a travel insurance company that is dragging its feet on dealing with my claim. I suffererd a burst aneurism just a couple of hours before my trip on 3 March, cancelled my flight and … read more
Patrick H.
Patrick H.
Principal Solicitor
5,422 satisfied customers
My daughter and her boyfriend booked a trip to Bali with STA
My daughter and her boyfriend booked a trip to Bali with STA Travel, flying with Strategic Airlines (Australia Air). On 21 December 2011, Cover-More Insurance issued a statement to the travel agencies… read more
Patrick H.
Patrick H.
Principal Solicitor
5,422 satisfied customers
Having Trouble with Flight Centre. Not booking what we asked,consultant
Having Trouble with Flight Centre. Not booking what we asked,consultant leaving branch & they didnt contact us to finalise tour (we went to them after 3 mths wait) Accussing us of not paying correct a… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
My daughter and her boyfriend paid for a cruise package which
My daughter and her boyfriend paid for a cruise package which included flights to and from Barcelona via singapore and paris then cruising with Carnival magic - this was booked and nearly completely p… read more
Leon
Leon
Solicitor
Master's Degree
51,232 satisfied customers
ross and sue are part of a group booking to canada with sally
ross and sue are part of a group booking to canada with sally and steve,sally has had a accident and can not travel ross and sue have insurance cover with covermore insurance international plan I if r… read more
Peter G.
Peter G.
Solicitor
Bachelor's Degree
767 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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