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Related Australia Law Questions
Following with deciding to use Telstra as my provider for
Following with deciding to use Telstra as my provider for NBN the NBN workman insisted on connecting to an old (30 years or so) Foxtel line to the house that was in a back bedroom. I said I did not wa… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
13,183 satisfied customers
I am treasurer with Shoalhaven Heads Golf Club and the club
I am treasurer with Shoalhaven Heads Golf Club and the club has been told they can't connect to the NBN because the golf club doesn't exist. The property across the road is connected but due our non e… read more
Leon
Leon
Solicitor
Master's Degree
32,049 satisfied customers
I was scammed on 2nd September 2019 by a person saying he
I was scammed on 2nd September 2019 by a person saying he was from NBN, telling that my modem was faulty and needed to be replaced. He told me to go to my computer and he would show me all the errors … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
13,183 satisfied customers
I have just moved to NBN, with Telstra as my provider.
I have just moved to NBN, with Telstra as my provider. Telstra sent me a modem in the mail, which I presumed would be installed by the technician. The NBN technician has installed NBN today but advise… read more
Leon
Leon
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Master's Degree
32,049 satisfied customers
I get reasonably frequent recorded messages on my landline
I get reasonably frequent recorded messages on my landline phone telling me my broadband network will be disconnected and I need to Press 1 NOW to avoid this. … read more
Leon
Leon
Solicitor
Master's Degree
32,049 satisfied customers
Telstra supplied us with modems to connect to NBN on about
Telstra supplied us with modems to connect to NBN on about 17/4/19. My son connected the modem(s) and they did not work. My son-in-law connected one computer via Foxtel which worked for 1 computer onl… read more
Leon
Leon
Solicitor
Master's Degree
32,049 satisfied customers
When the nbn is connect. Vic. I have rang the provider and.
i have a connection with the phone in the house with ring tone… read more
Leon
Leon
Solicitor
Master's Degree
32,049 satisfied customers
I have moved in with my mother as her carer. I transferred
I have moved in with my mother as her carer. I transferred my internet provider to her residence and was connected mid December and quoted the landline number to my new service provider. I did have a … read more
Leon
Leon
Solicitor
Master's Degree
32,049 satisfied customers
I had the NBN installed nearly 3 weeks ago and we still have
I had the NBN installed nearly 3 weeks ago and we still have no internet we have a business we run from the home and we cant afford to be without the internet for this long. I havd rang many times to … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
13,183 satisfied customers
I have a problem with my nbn service. Contract with
today they ask me to buy booster wifi may I have to pay… read more
Leon
Leon
Solicitor
Master's Degree
32,049 satisfied customers
With NBN - not able to use the phone - package with Telstra
With NBN - not able to use the phone - package with Telstra includes internet and phone. … read more
Leon
Leon
Solicitor
Master's Degree
32,049 satisfied customers
I have just had someone ring me supposedly from Telstra and
I have just had someone ring me supposedly from Telstra and something about the IBN, insisting I have a problems with infections on my computer line. I don't trust them but wanted to check with you if… read more
Leon
Leon
Solicitor
Master's Degree
32,049 satisfied customers
I am disabled and in a wheelchair. I have a medical alarm
I am disabled and in a wheelchair. I have a medical alarm attached to my phone. I recently connected to the NBN. With that I also connected my phone . I have been in touch with just 5 times in the pas… read more
Leon
Leon
Solicitor
Master's Degree
32,049 satisfied customers
I'm writing this on behalf of my mum who is 78 yrs old and
Hi I'm writing this on behalf of my mum who is 78 yrs old and lives on her own. She currently has a mobile phone with TPG and yesterday was bullied into paying for NBN and a modem which she told them … read more
Leon
Leon
Solicitor
Master's Degree
32,049 satisfied customers
Connecting to the NBN compulsorily changes the method of
Connecting to the NBN compulsorily changes the method of voice communication over landlines to VOIP. This disables our internal landline network, instead imposes a phone directly connected to the new … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
13,183 satisfied customers
We have a standing dispute with our landline and internet
We have a long standing dispute with our landline and internet provider. I have a disability and my carer who lives here has been in severe pain and so has not made appropriate complaints to satisfact… read more
Leon
Leon
Solicitor
Master's Degree
32,049 satisfied customers
I have had trouble with my landline for months. Two new
I have had trouble with my landline for months. Two new handset, and a new modem has not stopped the problem. The internet was fine, NBN said if there a problem it would show up. The phone cuts out, a… read more
Australian Lawyer
Australian Lawyer
Australian Barrister and Solicitor
Bachelor of Laws
2 satisfied customers
COULD GIVE ME SOME ADVICE I HAVE BEEN WAITING FOR 3 WEEKS
HI THERE COULD GIVE ME SOME ADVICE I HAVE BEEN WAITING FOR 3 WEEKS NOW TO GET MY PHONE BACK ON DUE TO NBN DISCONNECTED IT AND I WANT THAT SAME NUMBER BACK AS I IS A BUSINESS NUMBER I HOOKED UP FOR THE… read more
Leon
Leon
Solicitor
Master's Degree
32,049 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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