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I have requested an booking credit voucher from Jetstar for
Hello. I have requested an booking credit voucher from Jetstar for a flight from Hobart to Adelaide that trnasits Melbourne, as there are no other flights. At the time of booking Jetstar offered no ad… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
17,484 satisfied customers
Jetstar canceled our flight which was on the 7th April while
Jetstar canceled our flight which was on the 7th April while we were in Japan due to the covid 19 and australia closing its borders. We had to make a date before the 1st of April. They then canceled i… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
17,484 satisfied customers
I have been fighting for a refund of flight costs, for a
Second opinion] I have been fighting for a refund of flight costs, for a flight to Bali for a wedding on. April 19th, which is now impossible. The amount involved is $3472.00. I have just recieved an … read more
Leon
Leon
Solicitor
Master's Degree
32,267 satisfied customers
Can you please check flight times for Dianne Hurt Flight
Can you please check flight times for Dianne Hurt Flight JQ723 Sydney to Hobart AkWTNA 20.3.20. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
17,484 satisfied customers
We made a booking this morning with webjet on Jetstar due to
Hello, we made a booking this morning with webjet on Jetstar due to a cancelled tiger flight. The flight was due to leave Melbourne to Adelaide at 7:20am, the flight was cancelled at 6:10am. We lined … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
17,484 satisfied customers
I was booked on a flight through Webjet/ from Adelaide to
Hi there, I was booked on a flight through Webjet/Virgin from Adelaide to Melbourne at 11.35 this morning, the flight has been cancelled and they decided to put me on a 6.05pm flight ? My booking refe… read more
Leon
Leon
Solicitor
Master's Degree
32,267 satisfied customers
I had booked Jetstar flight to and fro between Sudney and
Hi, I had booked Jetstar flight to and fro between Sudney and Melbourne. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
17,484 satisfied customers
My complaint is against Qantas/ Jetstar. I wanted to use my
My complaint is against Qantas/ Jetstar. I wanted to use my frequent flyer points on Jetstar flights from Sydney to Ballina and return. Having wasted an hour on my computer I found it impossible to tr… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
17,484 satisfied customers
When you cancel a booking with Jetstar can they withhold the
When you cancel a booking with Jetstar can they withhold the portion of your fare that is in airport taxes ? They seem to think that they can get away with it ... must add up to thousands a year. Rega… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
17,484 satisfied customers
My flight with Jetstar to Bali was cancelled by the airline
my flight with Jetstar to Bali was cancelled by the airline due to the Volcano eruption. Jetstar insisted on proving my refund as a six months voucher and this has to be used with one booking with no … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
17,484 satisfied customers
My family is in Bali. Because they flew from Townsville and
My family is in Bali. Because they flew from Townsville and their return flight is to Townsville- jetsat are refusing to take them as the airline is not flying into there. Jetstar have rebooked twice … read more
Leon
Leon
Solicitor
Master's Degree
32,267 satisfied customers
HI, I BOOKED MY AIRLINES TICKET THROUGH AND AGENT.I GAVE THEM
HI, I BOOKED MY AIRLINES TICKET THROUGH AND AGENT.I GAVE THEM THE EXACT DETAILS AS PER MY LAST QUOTE WITH OTHER TRAVEL AGENT.THE PRICE CAME OUT CHEAPER THEY SENT ME THE ITERNARY BUT I DID NOT LOOK AT … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,362 satisfied customers
Am I entitled to a refund on airline ticket bookings, as we
Am I entitled to a refund on airline ticket bookings, as we are unable to travel for a serious medical reason.… read more
Leon
Leon
Solicitor
Master's Degree
32,267 satisfied customers
i have booked some flights with Jetstar over the internet for
i have booked some flights with Jetstar over the internet for November 24 - Adel - Melb, Melb - Hobart and return. Our travel companions' parents have been involved in a car accident and need care so … read more
Sean
Sean
Experienced lawyer
Bachelor of Law with First Class Honours
855 satisfied customers
My issue is with Jetstar...briefly, earlier this year i booked
My issue is with Jetstar...briefly, earlier this year i booked three return fllights Adelaide to Cairns for myself, my wife and our daughter (part of our daughter's 21st b'day present) to travel end o… read more
RJBLAW
RJBLAW
Principal
Bachelor's Degree
327 satisfied customers
I purchased airline tickets with Jetstar Oct 10 return Perth-Melbourne
I purchased airline tickets with Jetstar Oct 10 return Perth-Melbourne. Melboune flight was 10.15pm but when checking earlier in the afternoon was advised that flight had been cancelled months earlier… read more
Brisbane-Lawyer
Brisbane-Lawyer
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Master
14,357 satisfied customers
On Thursday the 19th of August I booked a flight online with
On Thursday the 19th of August I booked a flight online with Tiger airlines for a friend and I to travel to Brisbane and we were to depart on 1 January 2011. Total return fares for both of us incl bag… read more
Brisbane-Lawyer
Brisbane-Lawyer
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We arrived at Melb airport and joined the check-in queue at
We arrived at Melb airport and joined the check-in queue at 6.15am-6.20am on Jetstar to Cairns departs 7am. Flight confirmation advised that "need to arrive before the check-in time closes" 30 mins be… read more
Brisbane-Lawyer
Brisbane-Lawyer
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Daniel

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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