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My question is i took out travel insurance in septem ber
please my question is i took out travel insurance in septem ber before this Corona virus but not due to travel till 29th April 2020 i had requested a refund but the insurance will only give a credit t… read more
Leon
Leon
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Master's Degree
32,049 satisfied customers
I am a small business owner and need to deter payments on my
i am a small business owner and need to deter payments on my business account due to the Corona virus situation my business is not making any money.what can you do to help me … read more
John Melis
John Melis
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Bachelor's Degree
13,296 satisfied customers
I am living in Australia and due to the corona virus I have
I am living in Australia and due to the corona virus I have been stood down from my job. The government has set up a payment scheme for everybody but only citizens. Do you know if I can get any financial help from england? … read more
John Melis
John Melis
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Bachelor's Degree
13,296 satisfied customers
I want to know that my parents came over for visit and their
Hi I want to know that my parents came over for visit and their visa is a multiple visa but they are about to went back next months and all the flights are been cancel due with the corona virus so ple… read more
John Melis
John Melis
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Bachelor's Degree
13,296 satisfied customers
HiI booked a trip from Gold Coast to Perth on the 31st of
HiI booked a trip from Gold Coast to Perth on the 31st of March due to my age 70 and health issues as well as the boarder being closed I would like to cancel the trip … read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
6,880 satisfied customers
What rights have we got when a European trip we were taking
What rights have we got when a European trip we were taking now has been put on hold due to the corona virus Travel Agent now telling us we will forfeit all of our money if we do not defer the trip un… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
6,880 satisfied customers
We have had to cancel our accommodation due to corona virus.
we have had to cancel our accommodation due to corona virus. Although we had a no refund booking due to extreme circumstances can we get a refund?? Airlines are refunding via vouchers!! … read more
John Melis
John Melis
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Bachelor's Degree
13,296 satisfied customers
We have overseas flights paid for as well as hotels and a
We have overseas flights paid for as well as hotels and a cruise . This was done well before this corona virus situation arose . Now the government has said to cancel all non necessary overseas travel… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
13,296 satisfied customers
Victoria. No. Its re. a tour we are to do in June to Canada
Its re. a tour we are to do in June to Canada and Alaska through Webjet. It was booked last December, fully paid for in the first week of Feb but will most probably be cancelled or postponed due to the corona virus. A Webjet e-mail told us that trips organised through them , up to 30th April will not proceed and that they will be in contact with us and others in due course. Bot***** *****ne ? is, if this service is not provided to us are we entitled to our money back...It is approx. $16,000 My husband and I are in our 70s so of course we are not wanting to travel anywhere until all is deemed to be "safe" to do so. We took out travel insurance in February, once trip was paid for but as we missed the cut-off date of Jan 31st for claims re. the virus we cannot receive any payment from them for cancellation of trip. Sincerely, ***** ***** … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
13,296 satisfied customers
Just wondering if ACA can help with some info with regard to
Just wondering if ACA can help with some info with regard to obtaining credits or refunds from airlines in regards ***** ***** corona virus. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
13,296 satisfied customers
I am having difficulty gaining a refund from hotels in
Good morning.I am having difficulty gaining a refund from hotels in Italy, for which I have paid in full. I have written confirmation of the cancellation policies and we meet the criteria easily as fa… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
13,296 satisfied customers
I had bought an airline ticket that was non refundable from
I had bought an airline ticket that was non refundable from Milan to Adelaide with QATAR Airways, for my 24 year daughter who's is a final year medical student doing a placement there in Milan Italy S… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
13,296 satisfied customers
We took out travel insurance with RACQ for a trip on the
we took out travel insurance with RACQ for a trip on the Queen Elizebeth to Asian ports which the Cruise Company have cancelled due to the corona virus, The RACQ are refuseng a refund of the premium ,… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
13,296 satisfied customers
I did a booking hotel iğn singapore through booking com,
ı did a booking hotel iğn singapore through booking com, because of corona virus ı wanted cancel my visit they cancelled the reservation without refund ı need the help to recover my 1647 aud … read more
John Melis
John Melis
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Bachelor's Degree
13,296 satisfied customers
I have a brother in law holidaying in China he was meant to
Hi there I have a brother in law holidaying in China he was meant to fly home yesterday with already booked flights with Air Asia but they were cancelled due to the Corona virus. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
13,296 satisfied customers
Hi, We booked with Captains Choice a cruise around the
Hi, We booked with Captains Choice a cruise around the British Isles last August, deposit paid September and Citibank Seniors Insurance with Ace Insurance paid. In September we paid business class far… read more
Leon
Leon
Solicitor
Master's Degree
32,049 satisfied customers
I have paid for a trip to the USA with a dance studio which
I have paid for a trip to the USA with a dance studio which was booked as my daughter was to dance with the school in the USA. Today we have been informed that as my daughters behaviour has been inapp… read more
Leon
Leon
Solicitor
Master's Degree
32,049 satisfied customers
Is this fraud Paul Dainty Entertainment has cancelled Barry
Is this fraud? Paul Dainty Entertainment has cancelled Barry Manilow's tour due to "Australia's c\ current conditions. A phone call to Ticketek at 9am yesterday morning confirmed that they were still … read more
Leon
Leon
Solicitor
Master's Degree
32,049 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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