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My mother resides in tasmania australia and was on holidays
My mother resides in tasmania australia and was on holidays here in New Caledonia where I reside. I am her son and while on her vacation here we swapped her SIM for a local New Caledonian SIM to avoid… read more
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I have received a phone account of 329 $ and queried it as
Hi I have received a phone account of 329 $ and queried it as never received one of this amount and I was away in Jindabyne and the one day of 2 + g b plus smaller amounts on other days they tell me m… read more
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Leon
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Sorry to disturb you but i have an issue with my telstra
hi sorry to disturb you but i have an issue with my telstra phone contract, i had a shared data plan with my new phone that i was using for the last eight months? than i am getting all these 10 dollar… read more
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Leon
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I'm having a dispute with Telstra over $1500 extra excess
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I live in North Queensland and I have a bill from Telstra
Hi Pearl I live in North Queensland and I have a bill from Telstra for $681.38 and they have cut off my phone,and are threatening all sorts of things if I don't pay it today.I had a mobile device plan… read more
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My husband and I work from home and have had ongoing issues
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Leon
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I travelled overseas in Dec and before I left I went to
I travelled overseas in Dec and before I left I went to Telstra to update my phone plan and talk about using my mini ipad overseas. Seemed quite helpful and insured me that all was fine up to date and… read more
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We operate a home office and have a business account with
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I have an ongoing dispute with telstra whom i believe placed
I have an ongoing dispute with telstra whom i believe placed me on a contract before they gave me detailed info and even though they advised me that i had a 10 day " cooling off period to reinstate my… read more
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John Melis
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I am a current Telstra customer. Unfortunately there are
I am a current Telstra customer. Unfortunately there are unresolved issues with my Broadband as a result of Telstra line difficulties in my area. I reported issues in May which were partially resolved… read more
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Leon
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I just sent a message but you went away.I paid $5Help.
I just sent a message but you went away.I paid $5Help … read more
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Leon
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My Mum is having problems with Teltra trying to get Broad
My Mum is having problems with Teltra trying to get Broad band connected. She needs the internet to assist with medical and communication needs. They have told here she can use WIFi but the signal is … read more
Leon
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Hi Leon, I had a Telstra mobile account set up around June 2011. At this time I left my e
Hi Leon, I had a Telstra mobile account set up around June 2011. At this time I left my employment and my employer asked if I wanted to retain the mobile number to which I replied yes. When I was over… read more
Leon
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Hi I am located in Caroline Springs Victoria, and in the section
Hi I am located in Caroline Springs Victoria, and in the section of the suburb we are in we can only get satellite internet as we can not get standard broadband here. Since signing up with Clear Netwo… read more
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I am with Vodafone AU but am currently working in Japan. I
I am with Vodafone AU but am currently working in Japan. I have a 1gb data bundle on my account per month, and wilst I do go over this and experience a high monthly bill (approx $1000-$1500 per month)… read more
Leon
Leon
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Hi, in May we sent online request to provide new tel and
Hi, in May we sent online request to provide new tel and ADSL internet connection to our new property. End of July we discussed the plan we wanted to have connected and we got an ADSL device provided … read more
Expert
Expert
Dealing with Telstra over an incorrect phone bill being charged
Dealing with Telstra over an incorrect phone bill being charged overseas on roaming on a $29 cap. When I arrived in New Zealand at midnight I had no reception on my phone at all. The next morning I ha… read more
Leon
Leon
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I recently contacted telstra to enquire about changing over
I recently contacted telstra to enquire about changing over to them for my home telephone & ADSL internet capped at $140 per month. I provided my details (street address and phone number for them to c… read more
Patrick H.
Patrick H.
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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