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We have a Amsterdam - Budapest cruise booked for 15 May 2023
We have a Amsterdam - Budapest cruise booked for 15 May 2023 with travel Hotspot meant to travel originally 8 April 2020. We have paid the full amount of $13,198. When COVID arrived they cancelled our… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
33,525 satisfied customers
We booked an overseas trip in 2019, the trip was to depart
Hi, We booked an overseas trip in 2019, the trip was to depart in May, 2020, but due to COVID the trip did not proceed. We had already payed the full amount, 120 days from departure, the trip was cancelled after this. The travel company offered to delay the trip till may, 2021 this also has now been delayed because of the ongoing COVID problem. The travel company has offered us credit to travel on other tours in Australia and New Zealand which we do not wish to do … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
33,525 satisfied customers
On 1st October 2019 I booked a Kangaroo Island holiday with
On 1st October 2019 I booked a Kangaroo Island holiday with Discover Australia for 27 April 2020 to 1st May 2020 for $1,808. Booking No.-752367. Name –***** *****. Final payment was made on 11 October… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
33,525 satisfied customers
We booked and paid for an European river cruise for July
We booked and paid for an European river cruise for July this year and due to the Coronavirus the cruise was cancelled. We pald A P T river cruises $13000 for this holiday and we asked for a refund. W… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
We along with 6 other couples friends booked a 8 day cruise
Hi we along with 6 other couples friends booked a 8 day cruise along the Croatia cost with Bicton Travel leaving on the 23/5/2020 from Dubrovnik. We booked on the 21/8/2019 paid a $1325 deposit on the… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
33,525 satisfied customers
Nearly two years ago we paid a substantial non refundable
Nearly two years ago we paid a substantial non refundable deposit for a Arctic cruise with Aurora Expeditions departing early July 2020. Because of COVID-19 our trip has been cancelled, in Auroras own… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
33,525 satisfied customers
Our name is Marcia and Arthur. We had booked a family and
Hi Our name is ***** ***** Terry Arthur. We had booked a family and friends 4 day state of origin cruise in June 2020, paid $1000.00 deposit, November 2019. Of course the cruise was cancelled due to C… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
My friend and I purchased a trip to Japan in July last
Hi ,My friend and I purchased a trip to Japan in July last year.We booked through webjet,the other component with Tomato Travel … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
I'm wondering if Travel Associates are obliged to provide a
Hi I'm wondering if Travel Associates are obliged to provide a change of date as a remedy to the coronavirus outbreak- we booked through them in feb (made a payment in feb, yet only today they sent a … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
HiI booked a trip from Gold Coast to Perth on the 31st of
HiI booked a trip from Gold Coast to Perth on the 31st of March due to my age 70 and health issues as well as the boarder being closed I would like to cancel the trip … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
I just want to ask my rights in regards to travelling myself
i just want to ask my rights in regards ***** ***** myself and family book the tasmania spirit way back Oct 2019 … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I have paid for a holiday by Credit Card. The Corona virus
I have paid for a holiday by Credit Card. The Corona virus means this holiday will not proceed. I started payment in November last year. Charge back is an option but I can not request this from my ban… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
33,525 satisfied customers
My husband and I have a cruise booked on the Murray River
Hi there, my husband and I have a cruise booked on the Murray River for 29th 30th October, total cost $1,530.54 and in the current uncertain circumstances have requested a refund which has been refuse… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
33,525 satisfied customers
I have an enquiry about our travel agent....Tripadeal. We
hello, I have an enquiry about our travel agent....Tripadeal. We are booked on a tour to China that has had to be cancelled by them due to the virus. Unforseen circumstances I know. The options they h… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
33,525 satisfied customers
Holiday cancellation on what was classed as anon refundable
Second opinion] Holiday cancellation on what was classed as anon refundable deposit. Is there any recourse when deposit was paid last June & cancellation advised in December. Holiday not due to start … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I purchased travel insurance through RACV for an upcoming
I purchased travel insurance through RACV for an upcoming tour of China in May. After making enquiries with RACV and being mindful of the DFAT travel warning regarding the Coronavirus I was.advised by… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
33,525 satisfied customers
16th May 1019. On 20th April 2019 I paid a deposit of
16th May 1019.On 20th April 2019 I paid a deposit of $600.00 to Halifax Holiday Park for the reservation of an accommodation at for the period of 9th April 2020 thru to and including the 13th April 20… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
We booked for a holiday on The Ghan to be taken September
Hello Pearl, we booked for a holiday on The Ghan to be taken September 2019, it was booked in excess of 12 months prior to the trip. I tried to cancel it but they say they will keep the so called depo… read more
Leon
Leon
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Master's Degree
33,424 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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