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I purchased flights for my son and his partner to go from
Hi. I purchased flights for my son and his partner to go from Melbourne to Sydney return but his partner had gastro and got a doctors certificate saying she couldn't fly. They asked me to re- book for… read more
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I have an issue with Qantas Frequent Flyer Service. WA. Rang
I have an issue with Qantas Frequent Flyer Service … read more
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On Thursday 20/12 /18 had a flight from Laverton to Perth
On Thursday 20/12 /18 had a flight from Laverton to Perth with Skipper airline which was to be in Perth at 8.45am to connect with a 10.30 Qantas flight Port Hedland that was booked over a month ago. … read more
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A friend and I booked a domestic flight with qantas (Perth
Hi, a friend and I booked a domestic flight with qantas (Perth to Learmonth) a month or so ago. Qantas has cancelled the flight we booked and put us on an earlier flight. As a result we have had to ch… read more
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Recently i booked a business class trip through a travel
recently i booked a business class trip through a travel company from Canberra to Hawaii, on to San Francisco and then home. When we arrived at Canberra airport we were advised we would not make out c… read more
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My complaint is against Qantas/ Jetstar. I wanted to use my
My complaint is against Qantas/ Jetstar. I wanted to use my frequent flyer points on Jetstar flights from Sydney to Ballina and return. Having wasted an hour on my computer I found it impossible to tr… read more
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We have tried to chagne the name on a corporate flight due
We have tried to chagne the name on a corporate flight due to a teacher getting an interview and needing to forego a trip to professional learning in Sydney. We have requested that Qantas change the n… read more
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My wife and I have planned a holiday to the East Coast and
Hi, My wife and I have planned a holiday to the East Coast and have booked and paid for a number of hotels and airlines. Since booking I have suffered a major heart trauma and am unable to travel. I h… read more
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I recently missed a Qatar airways flight from Perth to
I recently missed a Qatar airways flight from Perth to Manchester via Doha because I did not receive and update to my flight itinerary to inform me that my flight had been brought forward by 1hr 30 mi… read more
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1. Them Qantas call centre is so undermanned I waited 18min,
1. Them Qantas call centre is so undermanned I waited 18min, 28 min and 57 min on the last call before I was answered. 2. Using my frequent flyer points was denied. A return flight fron Sydney to Fiji… read more
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Good afternoon,Qantas. I called last week to make a booking
Good afternoon, Qantas. I called last week to make a booking for a return ticket from Brisbane > Darwin > Brisbane only to be told that my 230,000 frequent flyer points had been cancelled 6 mont… read more
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Hi Ive done a stupid thing, my ex started sending threats
Hi I've done a stupid thing, my ex started sending threats through linked in and I reported him but it didn't stop. I knew the password XXXXX his frequent flyer account and cancelled his flight, I was… read more
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Am I entitled to a refund on airline ticket bookings, as we
Am I entitled to a refund on airline ticket bookings, as we are unable to travel for a serious medical reason.… read more
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I booked and paid for a Qantas airline ticket from Perth-Adelaide-Melbourne-Perth
I booked and paid for a Qantas airline ticket from Perth-Adelaide-Melbourne-Perth on 29th June, 2012 via Flight Centre departure date 22nd December 2012. On arrival at Perth Airport, I attempted to ch… read more
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We booked a family holiday. All six of us read the itinerary
We booked a family holiday. All six of us read the itinerary wrong. The itinerary stated departing Sunday at 0.05. We all took this to mean leaving Sunday just after midnight. It was actually Saturday… read more
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Hi. I am a British Airways Frequent Flyer and under the text
Hi. I am a British Airways Frequent Flyer and under the text on their website for silver members it states: •100% bonus Avios on all British Airways flights, plus a range of bonuses on partner airline… read more
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We recently had an incident where our flight from Melbourne
We recently had an incident where our flight from Melbourne to Hong Kong was delayed by about 12 hrs due to the chilian volcano ash. As a result of the delay, when we arrived in Hong Kong Qantas staff… read more
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I have booked two seats on an International Qantas flight in
I have booked two seats on an International Qantas flight in August, requesting seat allocation at the time, expecting to be given my choice of seats in the forward section of the plane, due to the ea… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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