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Our name is Marcia and Arthur. We had booked a family and
Hi Our name is ***** ***** Terry Arthur. We had booked a family and friends 4 day state of origin cruise in June 2020, paid $1000.00 deposit, November 2019. Of course the cruise was cancelled due to C… read more
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My husband and I have a cruise booked on the Murray River
Hi there, my husband and I have a cruise booked on the Murray River for 29th 30th October, total cost $1,530.54 and in the current uncertain circumstances have requested a refund which has been refuse… read more
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Is there an ombudsman for travel agents? Tickets were booked
Tickets were booked from Qld to an online Flight Centre based in WA … read more
Leon
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Follow-up)One of the ladies of my group of 4 that were
Follow-up)One of the ladies of my group of 4 that were booked for this cruise had purchased a re entry visaback into Australia, costing her $375.Now as our cruise was cancelled, either by Cruise1st or… read more
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Im an American citizen who is engaged to an Australian. Ive
hi, Im an American citizen who is engaged to an Australian. Ive been on an ETA while living in Australia and leaving the country every 3 months as per the rules. … read more
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I have a contract with MSC Cruises Australia after booking a
Good morning, I have a contract with MSC Cruises Australia after booking a cruise late last year for a departure in June this year at a very reduced advertised online price and have recieved confirmat… read more
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My husband and I booked a cruise through Expedia with the
My name is Gill***** *****. My husband and I booked a cruise through Expedia with the cruise line WindStar. We paid a deposit of over $1,700 and took out travel insurance. Three weeks later we were co… read more
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Student Flights booked my flights, Sydney to Canada
Student Flights booked my flights, Sydney to Canada departure 27 August 2018, and returning New York to Sydney on 06 October 2018. The fair of $1933 Aus was fully paid on 05 March 2018. … read more
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We purchased a cruise to new zealand from a travel agent and
we purchased a cruise to new zealand from a travel agent and the ship was late 24hr. we all got the days credit but my son that was a third person in a room received $100 less. when we contacted the cruise line they said it was because he paid less (we all paid the same amount) . … read more
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Hi, We booked with Captains Choice a cruise around the
Hi, We booked with Captains Choice a cruise around the British Isles last August, deposit paid September and Citibank Seniors Insurance with Ace Insurance paid. In September we paid business class far… read more
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I have an issue with a Wedding Reception venue deposit refund. Me
I have an issue with a Wedding Reception venue deposit refund. Me and my wife booked a venue In february 2014 for the date 19/4/2015. We payed a $3000 deposit after signing a 2 page quote stating some… read more
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Travel...Deposit paid by and Receipted to me for cruise invoiced
Travel...Deposit paid by and Receipted to me for cruise invoiced to both passengers (not related) other passenger withdraws still trying to proceed with the trip and paying the fare of the 2nd passeng… read more
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I am booked on a flight with 3 others from Brisbane to New
I am booked on a flight with 3 others from Brisbane to New York with Air Pacific Airlines via Nadi. We were suppose to depart Brisbane 11.30am 14th of October. We now have been informed that the new d… read more
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Hi I purchased a holiday product from the holiday club in QLD
Hi I purchased a holiday product from the holiday club in QLD they promised me many things. I bought into it and paid on a loan $16,500 from the same company with an annual fee of $700. I found out af… read more
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I recently booked a holiday to Egypt which is in October, I
I recently booked a holiday to Egypt which is in October, I rang the travel agent requesting we cancel our holiday because of the unrest in the Country, they informed me that they have heard from the … read more
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WE PAID DEPOSIT FOR CRUISE, WE CANCELLED IN NOV2010 FOR A 2012
WE PAID DEPOSIT FOR CRUISE, WE CANCELLED IN NOV2010 FOR A 2012 CRUISE FROM UK TO NEW YORK IT IS A SPECIAL CENTENERY CRUISE TO COMMEMORATE THE SINKIING OF THE TITANIC WITH FRED OLSEN CRUISE LINES , HOW… read more
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I booked a holiday with Club Med in Australia on the internet
I booked a holiday with Club Med in Australia on the internet and paid a deposit of AUD880. The next day I found out that I had to cancel this for financial reasons and looked on Club Med website to f… read more
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My partner booked a disabled cabin on a cruise ship for 2008
My partner booked a disabled cabin on a cruise ship for 2008 and another cruise in 2009 with the same company. As she is disabled and there are few disabled cabins we had to pay several thousand dolla… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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