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I have had no internet for 2 weeks, I have asked for a
I have had no internet for 2 weeks, I have asked for a technician to come and see why it is not working, they just sat, Optus they will call me! I am now at Optus store elaborated, no help there at al… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
My home phone and internet provider are Optus! I have not
My home phone and internet provider are Optus ! I have not had it working for 4 Weeks now and they are not doing anything about it !!! … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I am with optus and for last 2 weeks I am usable to get full
I am with optus and for last 2 weeks I am usable to get full internet. I ring them and waiting time is over 40mins. I have a 85 old mum that I got optus fetch for her and she is unable to watch any of… read more
John Melis
John Melis
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Bachelor's Degree
31,751 satisfied customers
The connection box on the pole at the front of the house has
The connection box on the pole at the front of the house has been hanging down for months. It is the line which carries the phone and internet into the house. Telstra were contacted 6 weeks ago with t… read more
John Melis
John Melis
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Bachelor's Degree
31,751 satisfied customers
We joined optus at a store in Southland. We moved from
Hi We joined optus at a store in Southland. We moved from telstra to get new phones (with QR codes etc) and to save on broadband. We didn't receive the Optus contract they said they would be sent to u… read more
John Melis
John Melis
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Bachelor's Degree
31,751 satisfied customers
Ive been trying to get the internet conected through optus
Hi, Ive been trying to get the internet conected through optus for over 2 weeks now and are getting now where, I need someone to come out and they keep giving me the run around can you help please … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
This morning I rang Optus as my phone and internet had not
Hello, this morning I rang Optus as my phone and internet had not been working since Friday. the phone eventually came back yesterday evening but I still had no internet this morning,. Eventually afte… read more
John Melis
John Melis
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Bachelor's Degree
31,751 satisfied customers
Landline disconnected. I signed with Optus on the 22nd march
I signed with Optus on the 22nd march 2020 a 2 year contract for my landline phone. I have just found out it's been disconnected and I'd like to know why. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I have an issue with Optus. It has been 3 months of being
Hello, I have an issue with Optus. It has been 3 months of being pushed around by this company to get the NBN connected. After many calls and emails I received notification that a technician will be a… read more
Leon
Leon
Solicitor
Master's Degree
52,684 satisfied customers
I get reasonably frequent recorded messages on my landline
I get reasonably frequent recorded messages on my landline phone telling me my broadband network will be disconnected and I need to Press 1 NOW to avoid this. … read more
Leon
Leon
Solicitor
Master's Degree
52,684 satisfied customers
I bought a business in Wangara named Half price Lattice
Hi my name is ***** ***** a business in Wangara named Half price Lattice Wangara.I started trading on 1 st of March.When i started business me and the previous owner together speack with optus team( e… read more
Leon
Leon
Solicitor
Master's Degree
52,684 satisfied customers
I have recently changed over to NBN. My service provider is
I have recently changed over to NBN . My service provider is Optus . At the time my NBN was connected ( 11/12/2018 ) Optus cut off my landline phone. I have had nuerous calls … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I am trying to find out how i can iidentfy if an online
Hi, i am trying to find out how i can iidentfy if an online business is a scam. I signed up to set up an online business through trainerize/strip. They asked for alot of details. Im freaking that i ma… read more
John Melis
John Melis
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Bachelor's Degree
31,751 satisfied customers
We have a standing dispute with our landline and internet
We have a long standing dispute with our landline and internet provider. I have a disability and my carer who lives here has been in severe pain and so has not made appropriate complaints to satisfact… read more
Leon
Leon
Solicitor
Master's Degree
52,684 satisfied customers
Not so much legal, but I am currently an Internet customer.
Not so much legal, but I am currently an Adam Internet customer. I have continuously had issues with connectivity in my area and my internet is off more than it is on. I have made several complaints t… read more
Leon
Leon
Solicitor
Master's Degree
52,684 satisfied customers
For the past 3 hours i have wasted my evening trying to
Good evening, for the past 3 hours i have wasted my evening trying to contact Optus in AUSTRALIA to help me with why their internet service for my television is unavailable. I got a person from India … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I switched all my phone and broadband accounts from Telstra
I switched all my phone and broadband accounts from Telstra to Optus Oct 2016. I mistakenly thought Optus was going to cancel all my Telstra accounts. They did all phone accounts, but not Broadband. I… read more
Leon
Leon
Solicitor
Master's Degree
52,684 satisfied customers
I have a situation where i was unable to recieve emails so
I have a situation where i was unable to recieve emails so I called optus to help solve the problem. They tried but said they don't normally deal with livemail. The assistant suggested he cant get on … read more
James D. Ford
James D. Ford
Solicitor
1,600 satisfied customers

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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