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My internet carrier iiNet has disconnected my ADSL stating
My internet carrier iiNet has disconnected my ADSL stating that Telstra has disconnected the server for all ADSL clients.i have had NBN check to see if we could access NBN this happened on 26 August N… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Our phone number has always been listed as being at 76 Sandy
Our phone number has always been listed as being at 76 Sandy Creek Rd Grantham, when in fact for 30+ years it has been at 211 Sandy Creek Rd Grantham. … read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
I have a complaint against Telstra for their action in
I have a complaint against Telstra for their action in disconnecting my business lines supposedly as part of their NBN strategy and they have sent me a deed of release to compensate (they offered a fl… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
9,636 satisfied customers
I have an issue with an internet service provider I would
I have an issue with an internet service provider I would appreciate some assistance with please … read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
I have moved in with my mother as her carer. I transferred
I have moved in with my mother as her carer. I transferred my internet provider to her residence and was connected mid December and quoted the landline number to my new service provider. I did have a … read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Is there a company that will supply a mobile and internet
Is there a company that will supply a mobile and internet service without a land line ?? … read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
For last 6 year i have had Telstra Business plan with 600gb.
For last 6 year i have had Telstra Business plan with 600gb. For the 6 tears I have not been able to use that plan to it full capacity because the ADS has been to slow. I have had to go to Telstra and… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Was looking for information about NBN Services. Qld. I have
I have send a request for information about our service as the website says fixed Wireless is available but no provider could give it to us as it says it is unavailable. When I asked Telstra on chat I was told I could get Fixed wireless but when I asked the sales rep she said No. Sent NBN a message about it and their response was that We have Satellite connected so we can't get the fixed wirless.This is true but satellite costs a lot more to have with many drops due to weather which is why we wish to change. … read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
We were moving and i rang dodo to get our new house
we were moving and i rang dodo to get our new house activated with nbn and found out that that also came with a phone number so i requested to get our number transferred. The lady was going to do that… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
We operate a home office and have a business account with
We operate a home office and have a business account with Telstra. Telstra disconnected out land on 14/11 advising that NBN was to be connected. The technician advised that the system was not operatio… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
9,636 satisfied customers
I HAVE HAD MY TELSTRA ADSL REMOVED AND CABLE CONNECTED, IT
I HAVE HAD MY TELSTRA ADSL REMOVED AND CABLE CONNECTED, IT HAS TAKEN WEEKS TO GET UP AND RUNNING DUE TO TELSTRA, NOW I ONLY HAVE INTERNET IN MY KITCHEM AND NO OTHER ROOM, I HAVE BEEN TO TELSTRA SHOP A… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Pearl.... We are at our wits end in relation to our landline
Hi there Pearl.... We are at our wits end in relation to our landline phone home line. For over 3 weeks we have been without our home number (03 97401111) which has been given to another family maybe … read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
I contacted the telecommunications ombudsman on the
I contacted the telecommunications ombudsman on the 20/03/2017 regarding my mobile phone not being reconnected. This was disconnected by Telstra on the 10/03/2017 with no restriction to the service ju… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Telstra disconnected my land line phone and allocated it to
Telstra disconnected my land line phone and allocated it to some one else without notifying me of their intentions, this lost me my internet connection. … read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Third time today Telstra did not honoured their appointment
For the third time today Telstra did not honoured their appointment to come and connect my new phone and ADSL !! First date was on 26 of May , second time was on 09 of June and third time was today ( … read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
i have been with Telstra for 40years, at the moment my service
i have been with Telstra for 40years, at the moment my service has been disconnected. I was given an extention to the 12/05/2014 account balance $1850.79. up til this after afternoon I have been to th… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Hi, in May we sent online request to provide new tel and
Hi, in May we sent online request to provide new tel and ADSL internet connection to our new property. End of July we discussed the plan we wanted to have connected and we got an ADSL device provided … read more
Expert
Expert
I believe I have been conned by a XXXX Salesman named Jag
I believe I have been conned by a XXXX Salesman named XXX to enter a contract that was going to save me Money overall. It was for a XXXX 4g Tablet. I was driving to XXXX from XXXX. I was to stay with … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
6,299 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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