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My wife and I signed up to a contract with Telstra on a 20gb
My wife and I signed up to a contract with Telstra on a 20gb plan each on a share data basis, my wife's phone broke yesterday and Telstra had to put her on a new plan, they sent me a message saying th… read more
John Melis
John Melis
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Bachelor's Degree
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I have received a phone account of 329 $ and queried it as
Hi I have received a phone account of 329 $ and queried it as never received one of this amount and I was away in Jindabyne and the one day of 2 + g b plus smaller amounts on other days they tell me m… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Sorry to disturb you but i have an issue with my telstra
hi sorry to disturb you but i have an issue with my telstra phone contract, i had a shared data plan with my new phone that i was using for the last eight months? than i am getting all these 10 dollar… read more
Leon
Leon
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Master's Degree
30,882 satisfied customers
We've been advised by your financial institution that your
Dear Customer We've been advised by your financial institution that your recent Auto Credit Card Direct Debit has not been processed.Please pay your bill and update your details to avoid additional fe… read more
Leon
Leon
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Master's Degree
30,882 satisfied customers
Between two telcos Optus and Telstra I have rang a few
Between two telcos Optus and Telstra I have rang a few months back now Optus has Comcredit ln my back . … read more
Leon
Leon
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Master's Degree
30,882 satisfied customers
Between two telcos Optus and Telstra I have rang a few
Between two telcos Optus and Telstra I have rang a few months back now Optus has Comcredit ln my back . … read more
Leon
Leon
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Master's Degree
30,882 satisfied customers
Over charging on telstra bill. Tas. Addressed the query by
Hi. JA: Hi. How can I help? Customer: Hi. Over charging on telstra bill. JA: What state/territory is this in? It matters because laws vary by location. Customer: Tas JA: What steps have been taken so … read more
Leon
Leon
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Master's Degree
30,882 satisfied customers
I live in North Queensland and I have a bill from Telstra
Hi Pearl I live in North Queensland and I have a bill from Telstra for $681.38 and they have cut off my phone,and are threatening all sorts of things if I don't pay it today.I had a mobile device plan… read more
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John Melis
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Bachelor's Degree
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I travelled overseas in Dec and before I left I went to
I travelled overseas in Dec and before I left I went to Telstra to update my phone plan and talk about using my mini ipad overseas. Seemed quite helpful and insured me that all was fine up to date and… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
I have been an Optus user for both my phone and mobile data,
Hi Pearl.I have been an Optus user for both my phone and mobile data, for my computer, for more than eight years on a plan. My data download was 1GB and 4Gb for my phone and mobile data respectively. … read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Hi Leon, I had a Telstra mobile account set up around June 2011. At this time I left my e
Hi Leon, I had a Telstra mobile account set up around June 2011. At this time I left my employment and my employer asked if I wanted to retain the mobile number to which I replied yes. When I was over… read more
Leon
Leon
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Master's Degree
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i have been with Telstra for 40years, at the moment my service
i have been with Telstra for 40years, at the moment my service has been disconnected. I was given an extention to the 12/05/2014 account balance $1850.79. up til this after afternoon I have been to th… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Hi, in May we sent online request to provide new tel and
Hi, in May we sent online request to provide new tel and ADSL internet connection to our new property. End of July we discussed the plan we wanted to have connected and we got an ADSL device provided … read more
Expert
Expert
Dealing with Telstra over an incorrect phone bill being charged
Dealing with Telstra over an incorrect phone bill being charged overseas on roaming on a $29 cap. When I arrived in New Zealand at midnight I had no reception on my phone at all. The next morning I ha… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
I have a question re telstra overcharging a mobile internet
I have a question re telstra overcharging a mobile internet bill. I joined my mother to the service on 19th July on a 4GB plan. Almost immediately she received an email saying she had used 85% of her … read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Dear Lawyer I need advice. I recently (2 months ago) left
Dear Lawyer I need advice. I recently (2 months ago) left my previous employment and decided to take the work mobile number with me. Worked with Telstra to enable me to keep the mobile phone number. T… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Hi,Im disputing a Telstra Mobile Phone Bill and its substantial
Hi,Im disputing a Telstra Mobile Phone Bill and its substantial ($4500) .Its currently 3 months overdue because I am disputing this billl amount with Telstra untill they can prove to me that I did ind… read more
Patrick H.
Patrick H.
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5,422 satisfied customers
What is the cheapest way to recover a written compensation
What is the cheapest way to recover a written compensation offer 'debt' by Telstra which the new NSW AGM is now resiling from in the $3-5000 range if you allow for interest since its non-payment… read more
Maurice
Maurice
Lawyer
Master's Degree
1,980 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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