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Not sure I nned to cause a complaint, just need assistance.
Not sure I nned to cause a complaint, just need assistance. There is an NBN tower only a few Km in full view from my house. There is another one, also in full view just past that. I had a telstra tech… read more
John Melis
John Melis
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Bachelor's Degree
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I have received 2 calls from 'Nicole of NBN' advising me
I have received 2 calls from 'Nicole of NBN' advising me that my landline phone connection will be disconnected within 24 hours, because all services are being transferred to NBN.My landline was trans… read more
Leon
Leon
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Master's Degree
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I was wondering if you could please check the following
Hi I was wondering if you could please check the following address is NBN ready Lot 53*****Thornton NSW 2322? The map is saying that it is not ready however our next door neighbor has a different carr… read more
John Melis
John Melis
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Bachelor's Degree
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Have a huge case against a big tell company here in
Ok have a huge case against a big tell company here in Australia,, i have also found criminal activities produced against me with falsification of recording.. Lost my business (Advance ClinicalStudio)… read more
John Melis
John Melis
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Bachelor's Degree
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Over the weekend we lost NBN service & phone service. Our
Over the weekend we lost NBN service & phone service. Our NBN is by wireless; once the NBN fails so does our landline. … read more
John Melis
John Melis
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Our phone number has always been listed as being at 76 Sandy
Our phone number has always been listed as being at 76 Sandy Creek Rd Grantham, when in fact for 30+ years it has been at 211 Sandy Creek Rd Grantham. … read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
We have moved into a new home on a new housing estate. There
We have moved into a new home on a new housing estate. There is no NBN. Who is responsible to get the NBN connected … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
Where I am renting is not allowing us to connect to NBN. As
Where I am renting is not allowing us to connect to NBN. As I need a landline and I am 80 with heart problems I plan on having a MedicAlert connected that way. … read more
Leon
Leon
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Master's Degree
52,702 satisfied customers
MY WIFE AND I LIVE IN KANGARA WATERS RETIREMENT VILLAGE
HI MY WIFE AND I LIVE IN KANGARA WATERS RETIREMENT VILLAGE BELCONNEN. RECENTLY HAVE ENTERED INTO A CONTRACT WITH TELSTRA TO UPDATE FROM ADSL TO BROADBAND NBN. ISSUE: FULLY CONNECTED BY 2 PM THIS THURS… read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
I have an issue with an internet service provider I would
I have an issue with an internet service provider I would appreciate some assistance with please … read more
Leon
Leon
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Master's Degree
52,702 satisfied customers
Is there a company that will supply a mobile and internet
Is there a company that will supply a mobile and internet service without a land line ?? … read more
Leon
Leon
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Master's Degree
52,702 satisfied customers
Was looking for information about NBN Services. Qld. I have
I have send a request for information about our service as the website says fixed Wireless is available but no provider could give it to us as it says it is unavailable. When I asked Telstra on chat I was told I could get Fixed wireless but when I asked the sales rep she said No. Sent NBN a message about it and their response was that We have Satellite connected so we can't get the fixed wirless.This is true but satellite costs a lot more to have with many drops due to weather which is why we wish to change. … read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
Telstra and NBN have disconnected our phones for going on 11
Telstra and NBN have disconnected our phones for going on 11 days now. We are a function house and golf course business and rely heavily on our phones. We have already lost $3000 in first week alone. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
We operate a home office and have a business account with
We operate a home office and have a business account with Telstra. Telstra disconnected out land on 14/11 advising that NBN was to be connected. The technician advised that the system was not operatio… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
We have problems with connection with our wireless Internet.
We have problems with connection with our wireless Internet. Cannot get a response from Telstra as their 132200 does not answer. We have lived in Blackbutt Qld for 8 years. Our wireless internet has a… read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
Pearl.... We are at our wits end in relation to our landline
Hi there Pearl.... We are at our wits end in relation to our landline phone home line. For over 3 weeks we have been without our home number (03 97401111) which has been given to another family maybe … read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
I am connected to NBN. I wanted to stay as i had been with
I am connected to NBN. I wanted to stay as i had been with my phone with Telstra & internet with tpg, I was told this was possible. However tpg kept telling me about their bundle and how much cheaper … read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
Hi, in May we sent online request to provide new tel and
Hi, in May we sent online request to provide new tel and ADSL internet connection to our new property. End of July we discussed the plan we wanted to have connected and we got an ADSL device provided … read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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