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I was booked on a flight through Webjet/ from Adelaide to
Hi there, I was booked on a flight through Webjet/Virgin from Adelaide to Melbourne at 11.35 this morning, the flight has been cancelled and they decided to put me on a 6.05pm flight ? My booking refe… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
My husband and I flew with Jetstar at Christmas to Sydney.
My husband and I flew with Jetstar at Christmas to Sydney. At 11.30pm the night before we flew the airline rang us and told us the 6am flight was cancelled and they had rebooked us on a later flight t… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
I have been trying to get money owing to me from Jetstar due
Hi I have been trying to get money owing to me from Jetstar due to their delaying a flight and am been given the run around. I have done all they have asked and even supplied my BSB etc and sent a pay… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
8,301 satisfied customers
I had booked Jetstar flight to and fro between Sudney and
Hi, I had booked Jetstar flight to and fro between Sudney and Melbourne. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
8,301 satisfied customers
I have been having problems with Qantas and jetstar due to a
Hi I have been having problems with Qantas and jetstar due to a cancelled flight. … read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
My complaint is against Qantas/ Jetstar. I wanted to use my
My complaint is against Qantas/ Jetstar. I wanted to use my frequent flyer points on Jetstar flights from Sydney to Ballina and return. Having wasted an hour on my computer I found it impossible to tr… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
8,301 satisfied customers
I have booked a flight with Jetstar online with a booking
I have booked a flight with Jetstar online with a booking company. On confirmation the dates of the flight were wrong. I have rung Jestar to change the dates and was happy to pay the extra costs. Sinc… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
When you cancel a booking with Jetstar can they withhold the
When you cancel a booking with Jetstar can they withhold the portion of your fare that is in airport taxes ? They seem to think that they can get away with it ... must add up to thousands a year. Rega… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
8,301 satisfied customers
I bought a Jetstar ticket Adelaide to cairns in march on the
I bought a Jetstar ticket Adelaide to cairns in march on the 21 feb. was charged $259.72 Last night I received the Australia day specials. same flight is $119. I haven't been able to talk to a person … read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
My flight to Melbourne was cancelled and i had to pay higher
My flight to Melbourne was cancelled and i had to pay higher air fair to another air line to arrive on time should the first airline compenstate for the my extra cost ? … read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Webjet changed my flight and asked for a confirmation within
Webjet changed my flight and asked for a confirmation within 24 hours, I responded on their email but they say they didn't receive it and cancelled my flight. When I rang Jetstar they said they didn't… read more
Sean
Sean
Experienced lawyer
Bachelor of Law with First Class Honours
855 satisfied customers
Am I entitled to a refund on airline ticket bookings, as we
Am I entitled to a refund on airline ticket bookings, as we are unable to travel for a serious medical reason.… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
good day team, i have a question relating to terms and conditions.
good day team, i have a question relating to terms and conditions. i am in a debate with Jetstar at the moment have are not making any headway with customer service, I have passsed this onto the airli… read more
Law Educator, Esq.
Law Educator, Esq.
134,869 satisfied customers
I booked and paid for a Qantas airline ticket from Perth-Adelaide-Melbourne-Perth
I booked and paid for a Qantas airline ticket from Perth-Adelaide-Melbourne-Perth on 29th June, 2012 via Flight Centre departure date 22nd December 2012. On arrival at Perth Airport, I attempted to ch… read more
Law Educator, Esq.
Law Educator, Esq.
134,869 satisfied customers
i have booked some flights with Jetstar over the internet for
i have booked some flights with Jetstar over the internet for November 24 - Adel - Melb, Melb - Hobart and return. Our travel companions' parents have been involved in a car accident and need care so … read more
Sean
Sean
Experienced lawyer
Bachelor of Law with First Class Honours
855 satisfied customers
I purchased airline tickets with Jetstar Oct 10 return Perth-Melbourne
I purchased airline tickets with Jetstar Oct 10 return Perth-Melbourne. Melboune flight was 10.15pm but when checking earlier in the afternoon was advised that flight had been cancelled months earlier… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
I bought an airline ticket from Air France through their website.
I bought an airline ticket from Air France through their website. The first leg of my journey from Australia to Paris was operated by Jetstar and arrived in Bangkok too late for my connecting flight. … read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
We arrived at Melb airport and joined the check-in queue at
We arrived at Melb airport and joined the check-in queue at 6.15am-6.20am on Jetstar to Cairns departs 7am. Flight confirmation advised that "need to arrive before the check-in time closes" 30 mins be… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers

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Sean

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Family Law, Commercial Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

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Daniel

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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