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Im looking for some advice on a situation im facing with
Im looking for some advice on a situation im facing with optus … read more
John Melis
John Melis
Lawyer
35,616 satisfied customers
I own a company called Mainlube Superior Maintenance
My name is***** own a company called Mainlube Superior Maintenance Lubricants Pty Ltd. In 1988 I started a company called Maintenance Lubricants Pty Ltd and gained an account with Optus, we used Optus… read more
John Melis
John Melis
Lawyer
35,616 satisfied customers
Just need advice. I recently travelled to PNG for my
I recently travelled to PNG for my brothers funeral. Dec 18th , on the 19th I called Optus to activate a travel pack plan for 14 days on the phone I called them with. Somehow they activated the plan on my other phone that I left here in Brisbane. In 2 weeks my bill went up to $750, but while there in PNG , I was unable to connect to the internet. Just text and phone calls. When I got back I called Optus and found that they were at fault. This was Friday last week. They said they'll fix my service but still haven't. I told them I needed to keep in touch with my brothers children because they just lost their father. Without the international calls I cannot contact my brothers children to see how they are. … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I have issue with Optus I was sure that at time of the
I have issue with OptusI was sure that at time of the transfer from Voda to Optus I was offered iPad as incentive to take over I have three mobile linesI received the bill and saw that there is charge… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
I have an Optus account for my mobile and had Optus network
Hi my name is*****: What state/territory are you in? It matters because laws vary by location. Customer: I have an Optus account for my mobile and had Optus network for over 10 years we tried to bundl… read more
John Melis
John Melis
Lawyer
35,616 satisfied customers
I used my friends phone Loretta -Durant Optus 07 41889601 to
Hi Deborah, my name is***** & I used my friends phone Loretta Cooper-Durant Optus 07 41889601 to enter a Quizzline contest, after answering 29 of the 30 questions correctly just before the last questi… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I bought a business in Wangara named Half price Lattice
Hi my name is ***** ***** a business in Wangara named Half price Lattice Wangara.I started trading on 1 st of March.When i started business me and the previous owner together speack with optus team( e… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Between two telcos Optus and Telstra I have rang a few
Between two telcos Optus and Telstra I have rang a few months back now Optus has Comcredit ln my back . … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Between two telcos Optus and Telstra I have rang a few
Between two telcos Optus and Telstra I have rang a few months back now Optus has Comcredit ln my back . … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
We tried to join Optus in January and after a couple of days
Good Morning. We tried to join Optus in January and after a couple of days the said to me to go back to my last provider cause they couldn't get internet lines to our two computers. We live in a retir… read more
John Melis
John Melis
Lawyer
35,616 satisfied customers
This is not a legal question but rather an issue associated
Hi Deborah. This is not a legal question but rather an issue associated with the installation of the NBN. We had NBN installed Monday last week. We had a few problems getting the internet activated bu… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Leon i have access to speak to optus but every time i ring
hi Leon i have access to speak to optus but every time i ring them they keep me on line waiting for 45 mins. my ex told me that he took this bundle because i needed internet but i never knew that he t… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I have been an Optus user for both my phone and mobile data,
Hi Pearl.I have been an Optus user for both my phone and mobile data, for my computer, for more than eight years on a plan. My data download was 1GB and 4Gb for my phone and mobile data respectively. … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
The mobile phone an employee was using was lost or stolen
The mobile phone an employee was using was lost or stolen and I requested a finalisation bill of the account to be mailed out to me some months back. Optus sent the account to an old address and obvio… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Earlier in the year Telstras marketing arm rang my home in
Earlier in the year Telstra's marketing arm rang my home in the evening. During that time I was very ill and on chemotherapy for cancer following surgery. I had my home phone with Telstra and simply h… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Good morning. In a nut shell, here is my problem; I purchased
Good morning. In a nut shell, here is my problem; I purchased an Optus Prepaid mobile phone in Fed 2010 for my son. This number/account was in my name, and I produced the relevent and required identif… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
I bought a mobile phone from OPTUS, by phone, which was posted
I bought a mobile phone from OPTUS, by phone, which was posted to me. (A Motorola). I did not use the phone or activate the sim card. It remained in its original packaging. Basically, at the time, som… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I have been negotiating with Telstra since 31/3/2011 for Telstra
I have been negotiating with Telstra since 31/3/2011 for Telstra to provide a "bundle" package & to become my sole service provider of : 3 land lines,big pond- internet & fax plus Foxtel. Foxtel still… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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Sean

Sean

Experienced lawyer

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Family Law, Commercial Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

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Patrick H.

Patrick H.

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James D. Ford

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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