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I am an AMAYSIM customer for Mobile ******* I believe that
I believe that Optus services for Amaysim. the Mobile. My phone is a budget model KONKA that I have used for some 2-3 years. My phone will not allow me to make mobile calls for the past 2-3days & will only allow me to make Emergency Calls. … read more
John Melis
John Melis
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Bachelor's Degree
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My husband has died in September.. I have asked Optus on
My husband has died in September.. I have asked Optus on four occasions to cancel his mobile phone account but they did not. On 3 October they told me that they would close it withiin 7 days. However … read more
Leon
Leon
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Master's Degree
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I am with Optus and was consistently receiving unwanted
I am with Optus and was consistently receiving unwanted calls from Energy Companies, etc. I always blocked these numbers but then I would receive a message saying "you have a missed call from... call … read more
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I have my mobile through Optus, my bill is normally$35 to
I have my mobile through Optus, my bill is normally$35 to $40 per month on the 5 Feb I received my bill as usual this time $127.49 I rang Optus which is no mean feat to find our why the large bill I w… read more
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We are getting phone calls at all hrs saying they are from
we are getting phone calls at all hrs saying they are from telstra & our computer is at risk we tell them we are with optus but they keep calling … read more
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John Melis
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I have a landline phone problem, just contacted optus and
good afternoon, my name is***** have a landline phone problem, just contacted optus and they want to charge me 150.00 just to come and check if there is a problem outside the house if not found. I was… read more
John Melis
John Melis
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Problems getting my mobile phone unlocked. My phone is
Problems getting my mobile phone unlocked. My phone is locked with Optus and approx. 3 weeks ago I changed service provider and they supplied me with alternative SIM card for my mobile phone. However … read more
John Melis
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This is not a legal question but rather an issue associated
Hi Deborah. This is not a legal question but rather an issue associated with the installation of the NBN. We had NBN installed Monday last week. We had a few problems getting the internet activated bu… read more
Leon
Leon
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Master's Degree
50,177 satisfied customers
I have recently purchased a new mobile phone thru Optus,
I have recently purchased a new mobile phone thru Optus, have had nothing but trouble and now it will not charge. I have spoken to them and asked for a refund or a replacement phone, they are being le… read more
John Melis
John Melis
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Bachelor's Degree
7,240 satisfied customers
To update thks for your reply today i made phone calls to
To update thks for your reply today i made phone calls to optus customer service and he directed me to go back to that optus shop which charged me 1400 for that faulty mobile and he would talk to that… read more
Daniel
Daniel
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All this is in relation to applying for Telstra Super RetireAccess,
All this is in relation to applying for Telstra Super RetireAccess, using their online form at www.telstrasuper.com.au. Think I have completed the form well enough. Then went to local Chemist to get m… read more
Leon
Leon
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Master's Degree
50,177 satisfied customers
Hi, recently I had to pay my daughters mobile phone bill, which
Hi, recently I had to pay my daughters mobile phone bill, which amounted to $1049, due to her losing work and not able to pay. I went guarantor for one year ago because she was under 18 years of age. … read more
Leon
Leon
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Master's Degree
50,177 satisfied customers
My daughter Melissa Farquharson took out a new mobile contract
My daughter Melissa Farquharson took out a new mobile contract with Optus in February 2012. To keep the current number she had been using they had to port the number from TPG which was in my name Cale… read more
Patrick H.
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Hi Leon, Can you please advise me as to the best way and
Hi Leon, Can you please advise me as to the best way and where, to get the FIO application underway. Also, is there any particular way that you would word the application? Cheers, TSQ.… read more
Leon
Leon
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Master's Degree
50,177 satisfied customers
Hello, my name is Matthew. Last year in November my friend
Hello, my name is Matthew. Last year in November my friend (she has bad credit) asked me to get a mobile phone plan at optus and i agreed. The plan is $75 per month for the next 2 years, the plan is a… read more
Leon
Leon
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hello madam and sir i just want to know i m so sorry i did
hello madam and sir i just want to know i m so sorry i did thiscrime but i m really very shamefull on me i did this but that time i was in stress because my husband left me i did steal in shop nw my p… read more
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1. My fiance entered a mobile contract for himself and his
1. My fiance entered a mobile contract for himself and his then girlfriend at the same time, approximately 12 months ago. 2. Contract was under his name, they had a verbal agreement whilst they were t… read more
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I have a problem with my Optus Mobile Account this being I
I have a problem with my Optus Mobile Account this being I have been charged for a series of received text messages fro a company called Blinck Mobile. After I received the first 2 messaged I realise … read more
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Maurice
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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