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On Tuesday morning at 1.20 my wife & Mom in the act. I'll
I'll start again on Tuesday morning our shower screen door exploded leaving glass all through the bathroom I rang the manufacturer who told me it's not under warranty and will not replace my son downloaded a warranty from internet of this company and the shower door has a 10 year warranty what do I do next … read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
My partner and I are sub contractors and we install the
What state/territory are you in? It matters because laws vary by location.Customer: can you help with advise pls vic… read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
I have experienced ongoing issues with a supplier that
I have experienced ongoing issues with a supplier that commercially fitted a door handle but the door handles have proven to be faulty continuously. I have had to replace these handles 4 times in a sp… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
We live in a townhouse with basement parking. We've had a
Hi - we live in a townhouse with basement parking. We've had a lot of trouble with the garage doors, to the extent where the installers recently replaced the motors. The original motors had a 5 year warranty and still had 2 years left. I understood that the 5 year warranty re-started with the new motors but we've been told the new motors are only under warranty for the residual of the original warranty, that is, 2 years. Is this correct? Thanks, ***** ***** … read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
We are a dental practice in Qld and 2 years ago we purchased
good morning we are a dental practice in Qld and 2 years ago we purchased an autoclave for patient insturment sterilisation … read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
I have an almost two year old camper trailer that is now
Hello, I have an almost two year old camper trailer that is now water damaged. Testing has shown the front hook had not been secured or sealed correctly from purchase. The supplier will repair the dam… read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
Warranty issue with plastic rain water tank bought 9 years
Warranty issue with plastic rain water tank bought 9 years ago with 10 year warranty, developed a crack after 9 years. Manufacturer has offered pro-rata refund of 10% of purchase price as only one yea… read more
Leon
Leon
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Master's Degree
52,702 satisfied customers
I have a motor vehicle that has ongoing issues over the
I have a motor vehicle that has ongoing issues over the course of warranty and has spent multiple periods off the road over the course of warranty. Now I have taken it to the dealer with similar issue… read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
I had a new submersible bore pump installed 18 months ago ($1680),
I had a new submersible bore pump installed 18 months ago ($1680), the pump recently started to trip the circuit breaker feeding it after a few seconds of use. I contacted the company who installed th… read more
Patrick H.
Patrick H.
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5,422 satisfied customers
Hi I am preparing a small claim case and I think I have
Hi I am preparing a small claim case and I think I have my statement of claim written up properly. I have copied it below. Energy Matters (EM here on) designed, and installed our complete Solar PV sys… read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
In 2006 we had our kitchen remodeled which included a new Baumatic
In 2006 we had our kitchen remodeled which included a new Baumatic fanforce wall oven. After about 6 months , the glass in the door exploded for no reason. This was replaced with out any fuss and we w… read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
We import nursery furniture from China. We have brought in
We import nursery furniture from China. We have brought in 6 container loads in the past 2 years from the same supplier. The quality is generally ok with some minor issue that have been able to be fix… read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
I am in the process of having a house built by a small local
I am in the process of having a house built by a small local builder. I have purchased the following items:- Ducted heating/Cooling which the ducting is being fitted by another company over the next t… read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
Having entered a contract for Solar Panels with a company Solagex
Having entered a contract for Solar Panels with a company Solagex in January this year and paid $15k through a Finance Company, the system has recently failed after 4 months of operation, and for the … read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
Veneer lifting from kitchen doors. 10 year warranty expired
Veneer lifting from kitchen doors. 10 year warranty expired Nov. 2009 Abuse or wear and tear not a factor. Expected veneer to stay on for life. Can we expect manufacturer to replace/repair beyond warr… read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
how can a distributor protect itself against customer claims,
how can a distributor protect itself against customer claims, if a manufacturer supplier goes into liquidation thus exposing the distribitor to product liability claims frpm products previously suppli… read more
Leon
Leon
Solicitor
Master's Degree
52,702 satisfied customers
From joseph sciortino. Sheet metal factory roof installed
From joseph sciortino. Sheet metal factory roof installed in1998 Metal sheet were faulty by the manufacture which was realised some years later by the manufacture. [zinculume trimdec sheet with silver… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
Hi,i need advice we have a rental property in south Australia
Hi,i need advice we have a rental property in south Australia and live in Victoria.We had our house built by Rivergum two years ago we also got them to fit a Ducted refrigerated air conditioner.The ai… read more
Maurice
Maurice
Lawyer
Master's Degree
1,980 satisfied customers

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Family Law, Commercial Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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