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My mother bought a laptop years ago from Harvey Norman for
Hello, my mother bought a laptop years ago from Harvey Norman for over a thousand dollars. THe laptop clearly does not perform and the retailer says there is no fault with it and refuses to give a ref… read more
John Melis
John Melis
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Bachelor's Degree
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We brought a gas heater from harvey norman last year this
HI we brought a gas heater from harvey norman last year this year it's been aw … read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
I bought aa Electric Reclining lounge from Harvey Norman on
I bought aa Electric Reclining lounge from Harvey Norman on 23/4/19. Over a month ago the recliner got stuck in reclined position. After about 3 weeks the motor was replaced,. It now reclines but makes a loud cracking noise and jolts when reclined. I went back to Harvey Norman and stated that there is a fault and would like a replacement. They refused and am still waiting for a repairman to come and have a look as to what the fault is. What are my legal rights? … read more
John Melis
John Melis
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I have a complaint to make about Harvey Norman (Princes
Hi, my name is ***** ***** I have a complaint to make about Harvey Norman (Princes Hwy/Westall Road). It is regarding a couch my husband and I bought (14/5/16) with a 5 year warranty. It was the last … read more
John Melis
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Bachelor's Degree
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Leon I hope you are well, I have a question. I have
Hi LeonI hope you are well, I have a question. I have requested you as you know a little about my business and I was happy in the past with how you helped me and quickness of response. I hope thats ok… read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
I have a problem with a warranty claim against Asko. They
Hello I have a problem with a warranty claim against Asko. They won't listen to our point of view. … read more
Leon
Leon
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Master's Degree
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We bought a stove from Harvey Norman in July 2015 with an
We bought a stove from Harvey Norman in July 2015 with an extended warranty which will end in July 2019. Since last July we have been in contact with Product Care about an issue. After much to and fro… read more
John Melis
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I recently purchased an iPad for my ex, as a present. Upon
Hello, I recently purchased an iPad for my ex, as a present. Upon sending it to her, I discovered that she had already purchased one herself. I went to return the article to Harvey Norman at Rothwell,… read more
John Melis
John Melis
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Bachelor's Degree
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I need some advise regarding an issue I have with Harvey
Good evening, I need some advise regarding an issue I have with Harvey Norman. I bought carpet in January 2016 through Harvey Norman in Maribyrnong Vic, after 10 months the carpet started to move whic… read more
John Melis
John Melis
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Bachelor's Degree
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I'm hoping you can help? i purchased a very expensive 2
hi pearl I'm hoping you can help? i purchased a very expensive 2 seater reclining lounge suite that was only just over 6 months old , the bottom seat and the back rest that recline have slumped and th… read more
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Am I entitled to have a refund if a washing machine isnt
Am I entitled to have a refund if a washing machine isn't washing properly and the technician cannot find a problem with it.… read more
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I purchased a Ariston washing machine from Harvey Norman Feb
I purchased a Ariston washing machine from Harvey Norman Feb '09. This was a replacement for a Maytag machine which was a faulty machine. I have had rubber seal replaced which was not covered by warra… read more
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Good Morning, My partner and i are currently renting a fully
Good Morning, My partner and i are currently renting a fully furnishe property, the dishwasher in the property was broken when we moved in and we were told that that would be fixed within 2 weeks of m… read more
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1. My Electrolux Washing machine failed while on extended warranty
1. My Electrolux Washing machine failed while on extended warranty with Lumleys. 2. Initially, I lodged a complaint with Lumleys, who directed me to contact Electrolux. 3. The machine was fixed by an … read more
Leon
Leon
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have had approx. $3500.00 damaged repaired through insurance
have had approx. $3500.00 damaged repaired through insurance due to a new dishwasher leaking over a extended period. So far no problem. The agents for the dishwasher clain the machine was not installe… read more
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Leon
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Hi I split with my partner about 4 months ago after living
Hi I split with my partner about 4 months ago after living with her for only about 3 months. I left the majority of my furniture and many possessions in the understanding that she could use them until… read more
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My Wife and I bought a leather lounge suit from Harvey Norman
My Wife and I bought a leather lounge suit from Harvey Norman in 2005, about six months after we bought it there appeared tiny holes in one arm piece. We had moved to Darwin from Bendigo victoria and … read more
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Maurice
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I purchased a dining setting from Harvey Norman store in
I purchased a dining setting from 'Harvey Norman' store in July 2007. This cost me $799. On Friday 2nd Jan, 2009, one of the chairs just collapsed and broke. I have contacted the Harvey Norman store I… read more
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Daniel

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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