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I had a Telstra plan that I had three months to finish the
second opinion] Hello, so I had a Telstra plan that I had three months to finish the plan I lost my job and couldn't pay it for about two months and our Telstra has sent me a bill for $2222 which is t… read more
John Melis
John Melis
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Bachelor's Degree
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I cancelled a Telstra service in June 2018. But because I
I cancelled a Telstra service in June 2018. But because I have a direct debit, Telstra still sends me a bill and has as recently as November 2018 deducted $109 from account every month. I have made nu… read more
Leon
Leon
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Master's Degree
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I changed from dodo to Telstra 4 months ago and dodo has
Hi I changed from dodo to Telstra 4 months ago and dodo has just cut my business phone off cause I didn't pay my bill but I have been with Telstra paying them .. now Telstra don't have my phone number… read more
Leon
Leon
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I live in North Queensland and I have a bill from Telstra
Hi Pearl I live in North Queensland and I have a bill from Telstra for $681.38 and they have cut off my phone,and are threatening all sorts of things if I don't pay it today.I had a mobile device plan… read more
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I have cancelled my landlilne due to an ongoing problem
I have cancelled my landlilne due to an ongoing problem whereas I was a business 10 years ago and have been trying to tell Telstra. More recently they said I have to cancel as a business and re-connec… read more
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Leon
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Master's Degree
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For a telephone plan with Telstra, can I still cancel within
Hello, my name is ***** ***** telephone plan with Telstra, can I still cancel within the cooling off period without paying charges & fees w … read more
John Melis
John Melis
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I HAVE HAD MY TELSTRA ADSL REMOVED AND CABLE CONNECTED, IT
I HAVE HAD MY TELSTRA ADSL REMOVED AND CABLE CONNECTED, IT HAS TAKEN WEEKS TO GET UP AND RUNNING DUE TO TELSTRA, NOW I ONLY HAVE INTERNET IN MY KITCHEM AND NO OTHER ROOM, I HAVE BEEN TO TELSTRA SHOP A… read more
Leon
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I've been charged a few bills and the money taken out of my
I've been charged a few bills and the money taken out of my direct debit by Telstra after my account was closed and now I can't get any sense out of Testra call centres to get my money back … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
7,256 satisfied customers
I have had so much trouble with my Telstra ./Foxtel home
I have had so much trouble with my Telstra bundle./Foxtel home phone nbn with over charging Iwant to get rid of them and get back what they owe me can you help ? … read more
Leon
Leon
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Master's Degree
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I have for many years problems with my internet connection,
I have for many years problems with my internet connection, since telstra did chanm … read more
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Please Help me In February 2015 a couple of representatives
Hi, Please Help me In February 2015 a couple of representatives from the Brisbane Optus Business Team came to see me to try and get me to switch from our current supplier Telstra. They gave me their b… read more
Leon
Leon
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Master's Degree
30,882 satisfied customers
Hi Leon, I had a Telstra mobile account set up around June 2011. At this time I left my e
Hi Leon, I had a Telstra mobile account set up around June 2011. At this time I left my employment and my employer asked if I wanted to retain the mobile number to which I replied yes. When I was over… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Hi, in May we sent online request to provide new tel and
Hi, in May we sent online request to provide new tel and ADSL internet connection to our new property. End of July we discussed the plan we wanted to have connected and we got an ADSL device provided … read more
Expert
Expert
ON OR ABOUT I ENTERED INTO A MOBILE PHONE CONTRACT WITH TELECHOICE
ON OR ABOUT I ENTERED INTO A MOBILE PHONE CONTRACT WITH TELECHOICE WHO ARE AN AGENT OFF TELSTRA. I CONFIRMED WITH TWO SEPERATE TELECHOICE SHOPS PLUS TWO TELSTRA SHOPS THAT IF I CHANGED PLANS, PROVIDED… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
6,299 satisfied customers
Telstra bills. have had Telstra telling myself that they were
Telstra bills. have had Telstra telling myself that they were cancelling an account for connecting a home adsl line. (no fees) they have failed to do this since October last year continued billing. ha… read more
Leon
Leon
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Master's Degree
30,882 satisfied customers
Dear Lawyer I need advice. I recently (2 months ago) left
Dear Lawyer I need advice. I recently (2 months ago) left my previous employment and decided to take the work mobile number with me. Worked with Telstra to enable me to keep the mobile phone number. T… read more
Leon
Leon
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Hi,Im disputing a Telstra Mobile Phone Bill and its substantial
Hi,Im disputing a Telstra Mobile Phone Bill and its substantial ($4500) .Its currently 3 months overdue because I am disputing this billl amount with Telstra untill they can prove to me that I did ind… read more
Patrick H.
Patrick H.
Principal Solicitor
5,422 satisfied customers
Hi, Could you please refer us to the right solicitor 2
Hi, Could you please refer us to the right solicitor? 2 years ago my husband signed up for a plan & phone package with Telstra which include unlimited phone calls to overseas. That was what the custom… read more
Leon
Leon
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Master's Degree
30,882 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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