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I am undergoing insurance house repairs through QBCC, a
I am undergoing insurance house repairs through QBCC, a correspondence sent to me stated that " Investment properties are covered under the Queensland Home Warranty Scheme. QBCC does pay for loss of rental income. or any costs for accommodating tenants. They now state that there was a typo error that should have said QBcc does not pay. Please advise where I stand … read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
I have a house that is now 9 years old, which I bought
I have a house that is now 9 years old, which I bought directly from the builder in 2010. In the recent February Townsville rain and flood event, I sustained some damage to my roof in a particular are… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
I have a question in relation to a home insurance policy,
Hi I have a question in relation to a home insurance policy, where I am not the policy owner but the policy relates to my principal place of residence. The home repairs previously completed by the ins… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
7,259 satisfied customers
I have damages to bench tops in my Rental Unit through
Hi ,I have damages to bench tops in my Rental Unit through stains possibly bleach, my Insurance Company tells me these are the responsibility of the Body Corporate,yet these are internal, can you clar… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Am Electrical engineer by profession. My inquiry is
Dear Sir/Madam My name is ***** ***** am Electrical engineer by profession. My inquiry is regarding my loss recovery for the repair of my car hit by a driver. On Friday, 27th July my car (1JG7KQ, Dodg… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
I have a rental property at Elanora on the Gold Coast which
Hello Pearl Wilson, I have a rental property at Elanora on the Gold Coast which has been insured via the same broker since purchase 10 - 11 years ago.During cyclone Debbie March 2017 a large amount of water damage took place so I submitted a claim to the insurance company who have had several assessors an engineer and 2 builders in what has become a long ongoing process. The broker informed me of the following info today by email I have been asking about the loss of rent part of my policy but as you can see Good Afternoon Harry,Please find email below from the assessor on your claim.Virtually the only way the loss of rent can be claimed, is if the claim is accepted in the first instance.If you require the place to be repaired to prevent the loss of rent, I would probably advise you organise required repairs while waiting for the insurers response as it is not looking to be likely the claim will be covered due to most of the damage being “over a period of time”.I will ensure I update your account manager upon her return, she is currently on annual leave. Personally, I still believe some portion of the claim should have been accepted with the current policy but the engineer, assessor and insurer believe otherwise.On top of the review with your account manager next week, I have scheduled an appointment with our Claims Manager tomorrow to see if there is anything we can push back on with the insurer.I appreciate your patience Harry, and hope you had a good weekend.Best Regards,Bec SlatteryClaims OfficerLEA Insurance BrokersABN 58 523 762 917 l AFSL 241418P (07) 5538 8988F (07) 5592 3470 ***@******.*** … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
7,259 satisfied customers
L, Below is the email I sent to QBCC tonight. I hope it
l,Below is the email I sent to QBCC tonight. I hope it reads okay.MexxxxxDear Sir or Ma'am,The purpose of this email is to seek guidance over an issue we are having with our pest installer and their refusal to honour their warranty despite written guarantee on company paraphernalia given to us at handover. We have paid for the recommended annual inspections to be carried out since our house was new. Our house was built in 2009. We have communicated regularly with the installer, Termicide to rectify the termite infestation, however they refuse to honour their warranty which, in their correspondence, states: covers 12 years from time of installation. The saga is as follows:On 04th March 2017, Termicide attended our property to carry out the annual warranty inspection where active termites were discovered. Termicide's inspector, Rick, treated the area with a pesticide to eliminate them and advised at the time that the termites had ingressed our home via a crack in the footpath running along the back of our home. Upon closer investigation we found no evidence to support that statement. He also stated that the damage he uncovered was about the extent of the termites' incursion into our home. We found that statement to be wrong. After the termite barrier had been installed we engaged the services of a builder to repair the damage originally highlighted by your staff, however upon removing the linen cupboard and gyprock wall we discovered the damage was greater than was originally thought.It was the first visit on 04th March we were informed by Termicide we were not covered by their warranty. We were surprised to find this out considering we have kept up with, and paid for our warranty inspections since the house was constructed. On the 18th of March 2017 a follow-up inspection to gauge the effectiveness of the chemical was carried out by Termicide. Rick determined the termites to be eliminated and a more permanent solution to prevent further infestation was discussed along with methods of payment. A quote was sent via email where we elected to have the entire house treated by way of chemical barrier.On Monday, 29th and Tuesday, 3th of May 2017 a chemical barrier was installed at the cost to us of approximately $6,500.00. We have paid the invoice in full. This is despite the letter to us, dated 6 January 2010, stating in paragraph two the following:“Termicide also warrants your home against infestation for twelve years. This warranty guarantees that should termites breach the barrier and enter your home, Termicide undertakes to remove, repair and reinstate any structural damage at no cost you yourselves. The only proviso we have is that you undertake to have a (sic) annual warranty callout to comply with Australian Standards 3660.1 carried out by a member of our fully trained staff.”Australian Standards 3660.1 states the following:“The Purpose of termite barriers is to deter concealed entry by termites into a building, above the termite barrier. Termites can build around barriers but their workings or evidence thereof are then in the open where they may be detected more regularly”.At no stage has evidence of termite workings been detected either by members of Termicide staff or my Family, only the visible damage found in the roof where further investigation was warranted, in March.By being told termites ingressed our home via a crack in the footpath outside the house means they still breached the Termiglass and/or the slab which is meant to be protected by Frizbee Collars. Either way the termites breached Termicide's product and made their way into our home. Apart from the annual inspections carried out by Termicide, we are always on the lookout for infestations such as this in addition to ants, lawn grub and other pests. My father-in-law, who lives with us, and who has been in the building industry for 50 years, is a creature of habit and has done a regular walkaround of the house since we moved in … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
7,259 satisfied customers
I am currently in Australia and I have a commercial property
Hi Pearl I am currently in Australia and I have a commercial property in white river which I rent out ,now the tenant has moved in without my permission knowing that he had to pay for the deposit and … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
7,259 satisfied customers
We had a ongoing litigation case with a dishonest builder
We had a ongoing litigation case with a dishonest builder that went for Three years we spent over 500 hundred thousand the case has ended the builder is in involuntary liquidation . We owe the lawyers… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Hello, I live in Perth, W.A. and purchased an investment property
Hello, I live in Perth, W.A. and purchased an investment property in Queensland - Hervey Bay I purchased a Property "Off the Plan" in Hervey Bay approximately 4 years. The property has given me issues… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
I have had a duplex build and within a few weeks of completion
I have had a duplex build and within a few weeks of completion the roof leaked and caused damage to the property. I have had a insurance builder give me a report detailing a the roof wasnt sealed prop… read more
Patrick H.
Patrick H.
Principal Solicitor
5,422 satisfied customers
I own a unit which is rented. The ceiling in the unit is collapsing
I own a unit which is rented. The ceiling in the unit is collapsing and the Body Corp was advised of the issue last October 2012. I understand that structural issues are the responsibility of the BC a… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
We have leased a unit in Brisbane of which the ceiling of the
We have leased a unit in Brisbane of which the ceiling of the bedroom collapsed on 8 feb 2012 after a rainshower. Now there had been water stain marks on the ceiling which we had informed the rental a… read more
Patrick H.
Patrick H.
Principal Solicitor
5,422 satisfied customers
Alex Prior query I live in rural Queensland with my de facto
Alex Prior query: I live in rural Queensland with my de facto wife of 8 years standing. I plan to allow my de facto step daughter and her boyfriend to occupy newly built holiday home (ownership in my … read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
i have broken my fixed term lease agreement in Brisbane without
I have broken my fixed term lease agreement in Brisbane without grounds, am new to the country, and am trying to find a bit more on the subject. I have given proper notice and have cleaned and vacated… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
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Hello we have experienced a protracted and mismanaged
Hello we have experienced a protracted and mismanaged insurance claim for a house rebuild after flooding in 2008 there are numerous instances where the company has breeched its own disclosure document… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers
Is statement effective defending a claim for damages from our cow on neighbours prope
IN THE LOCAL COURT AT: FILE NO: Statement – Small Claims Division. Plaintiff: Defendant: I, _________________________________________________________ of, ______________________________________________… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
I own a highset queenslander house in Brisbane Australia. Downstairs
I own a highset queenslander house in Brisbane Australia. Downstairs is NOT legal height but it is all built in with 2 bedrooms,shower,toilet,kitchenet,laundry etc. Can I rent the downtairs part of th… read more
Leon
Leon
Solicitor
Master's Degree
30,882 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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