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I am in Victoria. My daughter had a flat car battery
I am in Victoria. My daughter had a flat car battery replaced on site by the RACV roadside assistance service. The next day the car again would not start. She had the RACV again assess this, it was now deemed to have an issue with the starter motor which could not be repaired by them on site. She accessed a mobile mechanic who quoted a cost of $475.00 for a new starter motor. This task was completed on 11th June on the street where the car had broken down. She remained present whilst the repair was completed. The mechanic asked her to turn the engine on, within a few seconds, she was instructed to turn it off as he claimed that there was a danger of a fire in the motor. The mechanic stated that he would enquire of his mates as to what the new problem could be. It was the long weekend so on the Tuesday I consulted the mechanic who regularly services this car. He was able to find a mechanic close to where the car was. Arrangement was made for it to be towed the following Monday. The repairs required a new altenator and replacement of battery cable and fuse. The cost of these repairs was $1311.95.00. It was suggested verbally that the starter motor had been incorrectly fitted which resulted in the further damage. Do I have any way to seek redress for this from the 1st mechanic. I have paid all these accounts, the car is in my name. She has full use of it. Thankyou, ***** ***** … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
34,437 satisfied customers
We have our Van insured with RACV on 24/3/2022, policy
We have our Van insured with RACV on 24/3/2022, policy number MOT 725 782 902. Unfortunately, we had an incident on the road and hit a metal peace fallen from a truck in front, which went under the ca… read more
John Melis
John Melis
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Bachelor's Degree
34,437 satisfied customers
This is a fairly complex issue with (Government) building
This is a fairly complex issue with (Government) building recladders - ARC, body corporate, ARC's Broker Claim company (Integrated Technical) and me (apartment owner). Flooding of my apartment due to … read more
John Melis
John Melis
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Bachelor's Degree
34,437 satisfied customers
My grandson had a car accident he was uninsured the car he
My grandson had a car accident he was uninsured the car he hit was taken straight to a panel shop he was then told that he had now had to contact the panel shop to arrange payment to repair car is not… read more
John Melis
John Melis
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Bachelor's Degree
34,437 satisfied customers
My car was damaged about a year ago due to a pothole on
Hi Pearl, My car was damaged about a year ago due to a pothole on Nepean Highway. The car was repaired and RACV stated we should make a claim and they would recover the excess from VicRoads. There ens… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
34,437 satisfied customers
After the house was flooded by stormwater in January, RACV
After the house was flooded by stormwater in January, RACV is refusing to look inside cabinets and walls for damage. The muddy floodwater came into the house through weep holes in the external brickwo… read more
John Melis
John Melis
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Bachelor's Degree
34,437 satisfied customers
Im having issues with my car getting repaired after a not at
Im having issues with my car getting repaired after a not at fault collison occurred. … read more
John Melis
John Melis
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Bachelor's Degree
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I was wondering if I could get some advice on a road
i was wondering if I could get some advice on a road collision … read more
Leon
Leon
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Master's Degree
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I was involved in a car accident and the other driver
Hi, i was involved in a car accident and the other driver admitted fault and at present my car is getting repaired and her insurance co. is racv. The problem i have is my car is 12 years old and they … read more
Leon
Leon
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Master's Degree
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Have problem received letter from RACV re claim with car
have problem received letter from RACV re claim with car accident when I reversed back ready to turn right into the car behind would not let back up a fraction to allow room even with my reverse senso… read more
Leon
Leon
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I had an accident on my scooter last week where I was
Hi, I had an accident on my scooter last week where I was overtaking vehicles in front of me that were stationary with the intent to turn right into a street in front of the car in front of me. it was… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
I am on an aged pension. I have been told, in writing to pay
Hi Pearl, my name is Lois & I am on an aged pension. I have been told, in writing to pay $1000.080 to a person (covered with RACV Insurance) whose car I have been accused of scratching a rear panel la… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
34,437 satisfied customers
Is it legal for insurance companies to force you to get your
Is it legal for insurance companies to force you to get your car repaired at their preffered repairer, and to charge you an extra $100.00 for your own choice. It seems to me that they are putting a mo… read more
John Melis
John Melis
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We broke down in qid, we are in RACV roadside assist and
hi , we broke down in qid, we are in RACV roadside assist and they helped us bu sending a tow truck and putting us up and giving us a hire car. Unfortunatly we had trouble with the part, a shock absor… read more
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Leon
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Master's Degree
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Hi, I have a question about damage incurred to our car while
Hi, I have a question about damage incurred to our car while it was transported interstate. Before the transport, there was some pre-existing damage which was indicated on the pick-up vehicle conditio… read more
Leon
Leon
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Master's Degree
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Hi, My partner was entering a residential building block which
Hi, My partner was entering a residential building block which has a commercial garage roller door on it fronting the street. The other week in pouring rain and pitch black darkness my partner pulled … read more
Patrick H.
Patrick H.
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I was parked on the street at my friends place in Tamworth
I was parked on the street at my friends place in Tamworth N.S.W on Monday 22.08.11. while having a coffe we heard tin being banged. My friends wife went ou to find 3 boys aged around 14 y.o throwing … read more
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Leon
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Hi The Sales Manager told me that the car I purchased was
Hi The Sales Manager told me that the car I purchased was as new as it was a dealer executive driven car. I asked if the car has had any accidents or major panel repairs and was told that it did not. … read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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