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Related Australia Law Questions
I HAVE RECEIVED AN ACCOUNT ACCOUNT NUMBERWOULD IT BE
i HAVE RECEIVED AN ACCOUNT ACCOUNT NUMBER(###) ###-####WOULD IT BE POSSIBLE TO GET AN EXTENSION TO PAY ? … read more
Leon
Leon
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Master's Degree
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I moved into a new home, in a new estate, late September. I
Hello, I moved into a new home, in a new estate, late September. I rang Telstra prior to moving in, to arrange the internet to be connected. NBN have been out 3 times, early October, on last visit, ma… read more
Leon
Leon
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Master's Degree
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Was just talking to someone else & Ive lost them! Vic, Still
Was just talking to someone else & Ive lost them! JA: What state/territory are you in? It matters because laws vary by location. Customer: Vic JA: What steps have you taken so far? Customer: Still wai… read more
Leon
Leon
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Master's Degree
52,678 satisfied customers
How are you. Nsw. With this step ,just you. I signed on with
I signed on with Telstra at the beginning of the year with a BYO plan it was a $39 plan and when I started getting bills it was for $360 when I rang them up they were saying that's what was a part of my plan when I went into the store what we found out was there was another gentleman who lives in Queensland with my exact name different birthdate and different state and I was getting his bills so Telstra in the shop called the Telstra online just to let him know that they are mixing things up I they were supposed to call me back and I never did and I still paid my bills which is $39 I've just come back from overseas and I have completely disconnected my phone so I have no phone working at all I am saying that I have a handyman business and like I said to them the time… read more
Leon
Leon
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Master's Degree
52,678 satisfied customers
I used my friends phone Loretta -Durant Optus 07 41889601 to
Hi Deborah, my name is***** & I used my friends phone Loretta Cooper-Durant Optus 07 41889601 to enter a Quizzline contest, after answering 29 of the 30 questions correctly just before the last questi… read more
Leon
Leon
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Master's Degree
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I HAVE A PROBLEM WITH THE PHONE COMPANY I WAS USING THEY CUT
HELLO PEARL MY NAME IS***** HAVE A PROBLEM WITH THE PHONE COMPANY I WAS USING THEY CUT ME OFF LASDT NOVEMBER BECAUSE I HAD AN OVERDUE BILL, THEY FIRST BARRED PHONE LINE AND THEN DISCONNECTED IT AND NO… read more
John Melis
John Melis
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Bachelor's Degree
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I have been trying to contact telstra about disconnecting my
i have been trying to contact telstra about disconnecting my internet. it was ment to be disconnected by the 15th November and still hasn't been. the people that have moved into my last rental have do… read more
Leon
Leon
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Master's Degree
52,678 satisfied customers
Having issues with Telstra. Victoria. Have tried to discuss
Have tried to discuss with Telstra twice have been hung up on twice. Yes we have an overdue bill but have tried to get ph reconnected due to medical issues and needing bill. Have offered to pay $1600 today with the balance on Monday but they will not agree. Total owed is$2225. Daughter lost her job and hasn't been able to find a new one and has a 18 month daughter with some medical issues. I did not know she was in this predicament or I would have helped sooner … read more
Leon
Leon
Solicitor
Master's Degree
52,678 satisfied customers
I am trying to get an extension on my phone bill with
I am trying to get an extension on my phone bill with telstra I got bullied last week by there accounts dept and they were so inflexible .I am a pensioner and need my phone on due to health issues the… read more
Leon
Leon
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Master's Degree
52,678 satisfied customers
I have an issue with Telstra. I had to move my NBN to
Hi there, I have an issue with Telstra. I had to move my NBN to another provider because Telstra did not offer a certain service. What they did not advise is that when you move NBN to another provider… read more
Leon
Leon
Solicitor
Master's Degree
52,678 satisfied customers
We were moving and i rang dodo to get our new house
we were moving and i rang dodo to get our new house activated with nbn and found out that that also came with a phone number so i requested to get our number transferred. The lady was going to do that… read more
Leon
Leon
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Master's Degree
52,678 satisfied customers
Telstra have been harassing me for an outstanding account.
Good afternoon Pearl. Telstra have been harassing me for an outstanding account. My provider rang them and finalised everything, I got a $41.88 refund on the 6/9/17. Since then I have received phone c… read more
Leon
Leon
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Master's Degree
52,678 satisfied customers
Awyzio ?, W.A., I have a contract with" Telstra" using the
Anything else you want the lawyer to know before I connect you?… read more
Leon
Leon
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Master's Degree
52,678 satisfied customers
Pearl.... We are at our wits end in relation to our landline
Hi there Pearl.... We are at our wits end in relation to our landline phone home line. For over 3 weeks we have been without our home number (03 97401111) which has been given to another family maybe … read more
Leon
Leon
Solicitor
Master's Degree
52,678 satisfied customers
Telstra deactivated 2 email addresses I have mid Feb. At the
hi, Telstra deactivated 2 email addresses I have mid Feb. At the same time our NBN was disconnected. We have had the NBN resolved but not the email addresses. I was told be a Telstra tech mid March th… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
I contacted the telecommunications ombudsman on the
I contacted the telecommunications ombudsman on the 20/03/2017 regarding my mobile phone not being reconnected. This was disconnected by Telstra on the 10/03/2017 with no restriction to the service ju… read more
Leon
Leon
Solicitor
Master's Degree
52,678 satisfied customers
I am connected to NBN. I wanted to stay as i had been with
I am connected to NBN. I wanted to stay as i had been with my phone with Telstra & internet with tpg, I was told this was possible. However tpg kept telling me about their bundle and how much cheaper … read more
Leon
Leon
Solicitor
Master's Degree
52,678 satisfied customers
Hi, I have a bit of a problem with a Telstra bill that has
Hi, I have a bit of a problem with a Telstra bill that has been sold to a collection company in 2011. I called Telstra twice today. They said there is no amount owning, got emails stating that there i… read more
Leon
Leon
Solicitor
Master's Degree
52,678 satisfied customers

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Sean

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Family Law, Commercial Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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