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I am living in a complex and the insurance is part of body
I am living in a complex and the insurance is part of body corporate fees. After saying the claim would be paid after all claims had exceeded the $10,000 excess. Now saying I have to pay my claim $2,2… read more
John Melis
John Melis
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My insurance assessor hasn't lodged my claim for my business
Hi there. My insurance assessor hasn't lodged my claim for my business since the floods nearly 8 weeks ago. My business is now broke and has to close the doors. What can I do? … read more
John Melis
John Melis
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I bought a house in Melbourne, Victoria in october 2021. The
I bought a house in Melbourne, Victoria in october 2021. The storm drain system needed repairs so I called the plumber who checked and found that the pipe nature strip has been blocked because Telstra… read more
John Melis
John Melis
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How to raise a complaint for hone Ibsyrabce that insurance
How to raise a complaint for hone Ibsyrabce that insurance company is not acting on? … read more
Leon
Leon
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Do you specialise in Local Govt law because I have paid for
do you specialise in Local Govt law because I have paid for these services before and the reply I get shows the respondent does not understand local Government and the answer was of no use to me. I am… read more
John Melis
John Melis
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Bachelor's Degree
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Do you deal with Australian Policies? Queensland. Claim has
Claim has been lodged, natural.disaster was in January. Building scope of works not yet received but loss adjusters is telling me to move back into the house but on the same day asbestos subcontractors told me the house needed to be locked off and not had people enter because the walls and ceilings are asbestos. The engineer who visited said the house has sunk and caused the roof to shift and let water in through roof damaging the ceiling and fracturing the walls in 3 rooms, water on the floors by the time i got home. The assessor has not read reports from the restoration subcontractors who said they wont send their staff into the house as its unsafe and cannot treat black mould on low density board. … read more
John Melis
John Melis
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Bachelor's Degree
34,411 satisfied customers
We have a water problem, which has caused my house to
We have a water problem, which has caused my house to subsidence with internal cracks on walls, ceilings and cornices, as well as some external ones. the house is solid brick. We contacted Youi about … read more
John Melis
John Melis
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Bachelor's Degree
34,411 satisfied customers
I've had an building insurance claim declined that I believe
Hi Pearl, I've had an building insurance claim declined that I believe should be reviewed and I need advice on the best course of action please. … read more
John Melis
John Melis
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Bachelor's Degree
34,411 satisfied customers
My parents rented a house which had a slow water leak, both
My parents rented a house which had a slow water leak, both of them became unwell and were affected by mycotoxic poising from the mould...they had to throw away all soft furnishings, bedding, clothing… read more
Leon
Leon
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Master's Degree
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Rented a house that was full of mold have since moved out
Rented a house that was full of mold have since moved out owner knew about the mold did nothing to repair it can i sue hime to get some of my rent back ? … read more
Leon
Leon
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Master's Degree
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I have a rental property at Elanora on the Gold Coast which
Hello Pearl Wilson, I have a rental property at Elanora on the Gold Coast which has been insured via the same broker since purchase 10 - 11 years ago.During cyclone Debbie March 2017 a large amount of water damage took place so I submitted a claim to the insurance company who have had several assessors an engineer and 2 builders in what has become a long ongoing process. The broker informed me of the following info today by email I have been asking about the loss of rent part of my policy but as you can see Good Afternoon Harry,Please find email below from the assessor on your claim.Virtually the only way the loss of rent can be claimed, is if the claim is accepted in the first instance.If you require the place to be repaired to prevent the loss of rent, I would probably advise you organise required repairs while waiting for the insurers response as it is not looking to be likely the claim will be covered due to most of the damage being “over a period of time”.I will ensure I update your account manager upon her return, she is currently on annual leave. Personally, I still believe some portion of the claim should have been accepted with the current policy but the engineer, assessor and insurer believe otherwise.On top of the review with your account manager next week, I have scheduled an appointment with our Claims Manager tomorrow to see if there is anything we can push back on with the insurer.I appreciate your patience Harry, and hope you had a good weekend.Best Regards,Bec SlatteryClaims OfficerLEA Insurance BrokersABN 58 523 762 917 l AFSL 241418P (07) 5538 8988F (07) 5592 3470 ***@******.*** … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
34,411 satisfied customers
Am facing a continual unresolved problem with a very well
Am facing a continual unresolved problem with a very well known insurance agency . Problem of water coming into house every time it rains starting with big "rain event"in beginning of December. Contac… read more
John Melis
John Melis
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Bachelor's Degree
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With ref to insurance claims and inspections. Although the
With ref to insurance claims and inspections. Although the company the assessor works for is reconised,is there any qualforcastions needed by the assessor.To me it is him who swings the scales and the… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
Broken Strata Sewer on easement of neighbouring property.My
Broken Strata Sewer on easement of neighbouring property. My neighbours had a broken sewer through an easement on my property. I reported their sewer being broken on 17 October 2012. They failed to re… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
we had leaking water pipes inside a wall cavity resulting from
we had leaking water pipes inside a wall cavity resulting from large nails being hammered into the pipes during construction 1978. Eventually the nails let water escape which ran down the interior of … read more
Leon
Leon
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Master's Degree
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Is the Insurance company or/and the the repairer required to
Is the Insurance company or/and the the repairer required to advise the insured that repairs are about to begin, before they go ahead and repair the work? We were told by the insurance company that wo… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
Hi there. Is council or the property owner responsible for
Hi there. Is council or the property owner responsible for engaging and paying a plumber to investigate the integrity of a sewer asset? Particularly when that asset exists within an easement on the ow… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Can more than one house drain per residential lot be connected
Can more than one house drain per residential lot be connected to a public sewer in Queensland. Example, main house drain and granny flat drain on the same lot. If not, can an exception be made when t… read more
D. Coleman
D. Coleman
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Bachelor's Degree
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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