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I have received 2 calls from 'Nicole of NBN' advising me
I have received 2 calls from 'Nicole of NBN' advising me that my landline phone connection will be disconnected within 24 hours, because all services are being transferred to NBN.My landline was trans… read more
Leon
Leon
Solicitor
Master's Degree
52,017 satisfied customers
M elderly sister [85 years], of 10 Livingstone Street,
M elderly sister [85 years] , ***** ***** of***** Glengowrie, SA Tel 08 8295 8312 landline is not working. She is on high dependency for the landline because of a severe heart condition. It went off o… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I would like to transfer to NBN please. I am on telstra adsl
I am on telstra adsl at present. very bad service. I am ready for NBN … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I was wondering if you could please check the following
Hi I was wondering if you could please check the following address is NBN ready Lot 53*****Thornton NSW 2322? The map is saying that it is not ready however our next door neighbor has a different carr… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I am treasurer with Shoalhaven Heads Golf Club and the club
I am treasurer with Shoalhaven Heads Golf Club and the club has been told they can't connect to the NBN because the golf club doesn't exist. The property across the road is connected but due our non e… read more
Leon
Leon
Solicitor
Master's Degree
52,017 satisfied customers
My internet carrier iiNet has disconnected my ADSL stating
My internet carrier iiNet has disconnected my ADSL stating that Telstra has disconnected the server for all ADSL clients.i have had NBN check to see if we could access NBN this happened on 26 August N… read more
Leon
Leon
Solicitor
Master's Degree
52,017 satisfied customers
My question,I do not think is a legal. I received a call on
My question,I do not think is a legal. I received a call on our landline from Nicole who said she was calling from Australian NBN. Call came in from the number - 03 2179 1139. She said they are going … read more
Leon
Leon
Solicitor
Master's Degree
52,017 satisfied customers
Our phone number has always been listed as being at 76 Sandy
Our phone number has always been listed as being at 76 Sandy Creek Rd Grantham, when in fact for 30+ years it has been at 211 Sandy Creek Rd Grantham. … read more
Leon
Leon
Solicitor
Master's Degree
52,017 satisfied customers
Located in Hervey Bay QLD, and recently switched from ADSL
Located in Hervey Bay QLD, and recently switched from ADSL to NBN on the 3/07/19 staying with Westnet my service provider. The plan I selected was a premium one guaranteeing higher speeds of 40mps plu… read more
Leon
Leon
Solicitor
Master's Degree
52,017 satisfied customers
Since NBN connection we have lost our landline. Have spent
Since NBN connection we have lost our landline. Have spent almost 2 hours with Telstra who say there is nothing wrong with the line. There is no dial tone, phone calls in go straight to message bank a… read more
Leon
Leon
Solicitor
Master's Degree
52,017 satisfied customers
MY WIFE AND I LIVE IN KANGARA WATERS RETIREMENT VILLAGE
HI MY WIFE AND I LIVE IN KANGARA WATERS RETIREMENT VILLAGE BELCONNEN. RECENTLY HAVE ENTERED INTO A CONTRACT WITH TELSTRA TO UPDATE FROM ADSL TO BROADBAND NBN. ISSUE: FULLY CONNECTED BY 2 PM THIS THURS… read more
Leon
Leon
Solicitor
Master's Degree
52,017 satisfied customers
Was looking for information about NBN Services. Qld. I have
I have send a request for information about our service as the website says fixed Wireless is available but no provider could give it to us as it says it is unavailable. When I asked Telstra on chat I was told I could get Fixed wireless but when I asked the sales rep she said No. Sent NBN a message about it and their response was that We have Satellite connected so we can't get the fixed wirless.This is true but satellite costs a lot more to have with many drops due to weather which is why we wish to change. … read more
Leon
Leon
Solicitor
Master's Degree
52,017 satisfied customers
Since Wednesday 14th March I have been trying to contact
Since Wednesday 14th March I have been trying to contact Optus. Five times over the period of an hour I was cut off without getting to speak to anyone or having my questions answered by the automated … read more
Leon
Leon
Solicitor
Master's Degree
52,017 satisfied customers
My thirty year old landline phone 02 4474 3102 was cut off a
My thirty year old landline phone 02 4474 3102 was cut off a week ago with no warning. I managed to get Telstra to switch me through to my isp Activ8. Apparently when I cancelled my adsl (I am now rel… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
We operate a home office and have a business account with
We operate a home office and have a business account with Telstra. Telstra disconnected out land on 14/11 advising that NBN was to be connected. The technician advised that the system was not operatio… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
We have problems with connection with our wireless Internet.
We have problems with connection with our wireless Internet. Cannot get a response from Telstra as their 132200 does not answer. We have lived in Blackbutt Qld for 8 years. Our wireless internet has a… read more
Leon
Leon
Solicitor
Master's Degree
52,017 satisfied customers
My Mum is having problems with Teltra trying to get Broad
My Mum is having problems with Teltra trying to get Broad band connected. She needs the internet to assist with medical and communication needs. They have told here she can use WIFi but the signal is … read more
Leon
Leon
Solicitor
Master's Degree
52,017 satisfied customers
We moved house on 4 Jan to nbn ready area. Nbn technician
We moved house on 4 Jan to nbn ready area. Nbn technician came out on 14th fault on line. Fault fixed but now they can't send a technician until 29 February. I work from home, my husband and I run a b… read more
Leon
Leon
Solicitor
Master's Degree
52,017 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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