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I purchased a tv from kogan ive had it 4 months since i
Hi i purchased a tv from kogan ive had it 4 months since i first got the tv the picture has been distorted and the sound ive emailed them several times tokd them i would like a refund as im not happy … read more
John Melis
John Melis
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Bachelor's Degree
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I've been with Telstra for a few years and I never had the
I've been with Telstra for a few years and I never had the issue with my payment because from the first day signed a contract with Telstra I give them the direct debit and most of the time I've been surcharged but suddenly few months back realised they email me for the late fee and Overdue I've tried to call them and ask them what's the issue because still you have my direct debit ,someone told me it might be your bank issue but I asked my bank they say you have no issue with the directive it with any companies except telstra and means is telstra issue And every single time I paid through the app check my manage direct debit option to make sure I set it up again but still I'm getting the late fee and overdue Which is been really frustrating for me I took a photo or screenshot to show you guys I never cancel the direct debit. So I've been really patient and I manage to pay manually every single time but I got upset because this man someone called me from the debt collection I'm really really upset me My question is who is gonna take responsibility for this messed up I've gone to few Telstra shops they offer me best idea open your case and talk to the ombudsman because no one knows what's going on I always had a problem with the reception and I complain to the stores me a few times and they replaced the Sim card for me for a few times But still have a bad reception everywhere even I took my phone back to the Apple Store they had replaced the whole thing for me but still has the same issue and many people are complaining me you're not available most of the time I told the Telstra About this issue again the offer to take it to the ombudsman Now you guys tell me what's the point if I'm paying too much to the most expensive provider in Australia and even not getting good reception and quality?… read more
John Melis
John Melis
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Bachelor's Degree
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I unwillingly was signed up to a prescription service on an
I unwillingly was signed up to a prescription service on an app through Apple I deleted the app like a day after I got it cause I didn't like the app but didn't realise they signed me up to a subscrip… read more
John Melis
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Motel requested payment in March for booking in May. I paid.
Motel requested payment in March for booking in May . I paid. Covid 19 "cancelled" the AGM meeting. When I cancelled booking I was told by male at reception I would recieve refund. When I chased refun… read more
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John Melis
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LEON ive got a big problem i bought a mobilty scooter from
HI LEON ive got a big problem i bought a mobilty scooter from ivocare Australia lenton place north rocks sydney i paid $2.999.96b for it i ordered a siver one they sent a black one with parts missing … read more
John Melis
John Melis
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I booked a course with a company yesterday offering to help
I booked a course with a company yesterday offering to help people get boat licences as I previously got a boat and need a licence and was hoping to get the licence before the Christmas break.they ask… read more
Leon
Leon
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Hallo. We provide English course to our student ( private
We provide English course to our student ( private institution). A student has paid in full tuition fee. At the time of admission, we were offering a promotion price, we have limited seats on that period. The studnet has not taken any classes yet. But she has accused us that she called a number of times in our office but we have refused to offer any classes. This is not true. Now she emailed 8 months after her admission asking for a refund. … read more
Leon
Leon
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Im ritta ive joined up with telstra around 4 months ago and
Hi im ritta ive joined up with telstra around 4 months ago and ive been going threw hell and back with them and they arent putting my internet on ive done a compiant with you before regards ***** ****… read more
John Melis
John Melis
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I was meant to start a course in March this year. Had paid
I was meant to start a course in March this year. Had paid $4100 but I couldn't commence the course as I had to have emergency eye surgery and still waiting to have more. … read more
Leon
Leon
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I just had a talk to go daddy, i've canceled an email
Hello, I just had a talk to go daddy, i've canceled an email account with them on the 10/09/18 ('ive got email proof) but they kept charging me for it. Furthermore they charged my card listing that ex… read more
Leon
Leon
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I am having much difficulty with an internet domain company
Hello Deborah. I am having much difficulty with an internet domain company NetRegistry who you may know for they have a dismal record. I find it impossible to cancel a credit card and obtain a refund.… read more
Leon
Leon
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Im just just wondering if you can help me I bought a
Hello im just just wondering if you can help me my name is ***** ***** bought a reconditioned phone off a company called certified tech Direct my phone is just out of warranty they have a 6 month warr… read more
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Leon
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I am looking into starting up a hairdressing salon as a rent
Hello I am looking into starting up a hairdressing salon as a rent a chair salon in nsw. What government regulations apply? What requirements do I need for a commercial lease when renting out space to… read more
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Leon
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I have an internet service with TPG and have been paying
I have an internet service with TPG and have been paying $59.95 per month but am not happy with the speed of the internet. I have phoned at least 6 occassions and have complained about the internet sp… read more
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I was sold a 1 year OH & S package with Employsure and at
I was sold a 1 year OH & S package with Employsure and at time of purchase I made it very clear to Business Sales person that we only needed it for that period. However at expiry the cover altermatica… read more
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Just wondering about my rights to request a refund for
Just wondering about my rights to request a refund for in-app purchased made on a mobile game.The game in question is Marvel: Contest of Champions by Developer Kabam, Inc. on Android and iOS.Essential… read more
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I bought a voucher from Groupon degustation dinner. When we
I bought a voucher from Groupon for a degustation dinner for 2. When we went to use it, the merchant scanned the voucher in their app and it says that it was already redeemed. We ended up paying the m… read more
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I have a dispute with a business in Bali Indonesia about a
I have a dispute with a business in Bali Indonesia about a refund of our deposit and cancellation of our booking for January 2011, they are not refunding the deposit and will not answer my emails. We … read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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