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Have been tboned at an intersection and I was towing a
Hey I have been tboned at an intersection and I was towing a trailer with work tools in side I have been settled for my car but my trailer and tools were not insured and I have not had any contact fro… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
7,440 satisfied customers
I am purchasing a caravan from seven star caravans western
I am purchasing a caravan from seven star caravans western australia, they are arranging transport for me to qld. the company is australia ad transport. when i try to bring this company up on the web … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,379 satisfied customers
Morning. I am an interior designer and I have supplied a
morning. I am an interior designer and I have supplied a table that was installed when I wasnt on site. There is a tiny scratch to the base of the table that can only be felt and it was reported the d… read more
John Melis
John Melis
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Bachelor's Degree
18,379 satisfied customers
We bought a caravan of trojo caravans it is getting shipped
Hi we bought a caravan of trojo caravans it is getting shipped here by md transport is over a week late have called them emailed them still have not heard from them there phone number on web site has … read more
John Melis
John Melis
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Bachelor's Degree
18,379 satisfied customers
The automatic gate from our industrial estate closed on us
Hi! The automatic gate from our industrial estate closed on us while we stop to give way. The sensor failed to recognised that our car was there. It crushed the back of our food van in a panic we kept… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,379 satisfied customers
Again i ask this question as i wasn't happy with the
Again i ask this question as i wasn't happy with the previous answer... I have a 5 month old New Caravan that was bought for $48000.00 + $2000- delivery fee online in good faith and has been faulty ev… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,379 satisfied customers
I recently hired a car in Cairns Qld, the car that I had
hi there, I recently hired a car in Cairns Qld, the car that I had booked was not available on the day so the company upgraded me at their own discretion to a brand new BMW. I then took out the highes… read more
Leon
Leon
Solicitor
Master's Degree
51,811 satisfied customers
My friend got a loan to buy a 2008 4WD from Townsville which
my friend got a loan to buy a 2008 4WD from Townsville which has been transported to cairns for her to pick up. So shes pick up her car to drive to Kowanayama which is a remote community about 800km n… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,379 satisfied customers
I was in Cairns from 13-20 October and we rented a car from
I was in Cairns from 13-20 October and we rented a car from Avis. On 19th morning, we found the floor carpets were flooded with water after a night of heavy rain and thunder. Whereupon the resort receptionist and another staff saw and assisted us with supplying us with their pool towels and we absorbed the water with 20 towels. Upon returning the car on 20th, the floor was still damp. On 22nd I received a call telling us that we had to pay $200 for car detailing and she wanted my email address whereupon I told her that I would refute the bill as it would appear that the car's door seals were not working properly as there was no way the water could have gotten in and besides which we do know that the car had been involved in an accident before as the metalwork was not properly aligned as we highlighted to them upon taking delivery of the car. I also mentioned that similarly, one other car in the resort suffered the same fate and Jucy Car Hire had told them not to worry about it - this was conveyed to us by the resort's receptionist. She then told me that she will speak to her manager and wanted my email address, whereupon I told her to get the manager to call me instead. 2 days later I received a texted message from him confirming that the cleaning fee is $300 and it will be added to my rental agreement and for me to contact him by enail. I then emailed him and told him all these relevant points and asked him to reconsider the matter. He then denied that there was no problem with the door seals and forwarded a bill from a car detailer for $330. I have yet to reply to this email as I believe we should not be paying as the water would not have gotten in had the car been given to us in a perfect condition and their contention is that we did not return the car to them in the condition when we took the car. It has also transpired that they do not have a wet/dry vacuum cleaner and hence had to go to a car detailer and surely in a place like Cairns which is subject often to heavy rains, it would be prudent of them to have one and we should not be made to pay for their inadequacy. Obviously, a much smaller company like Jucy had no problems with handling the matter. It was not our fault that flooding occurred and I strongly believe that we should not be held to ransom. … read more
Leon
Leon
Solicitor
Master's Degree
51,811 satisfied customers
Pearl. Pearl, Pearl, I have contacted the Police in Sth
Pearl, I have contacted the Police in Sth Mission Beach. They say its not a re portable incident and that its a civil matter. They advised me to contact you to clarify if we should automatically be at fault because my wife opened the door. My wife has paid the $1,000 excess as she did the claim over the phone and was rattled by the accident. Since this policy is in my name I'm trying to fight the"at fault" claim. Recently I was filing my car in a service station in Cairns. My wife opened the door approximatley 8 inches and a vehicle hit us. He was travelling from the Bruce through the forecourt area to park at the shop to pick up something. No fuel. There was adequate room as there was no car on our left [passenger side]. There was no one injured and his ute tray had zero damage. I write to you as our insurance company has deemed us at fault by simply opening the door just ajar. We have a witness who will attest to the ute driver's excessive speed and also there will be a video from the station that Budget Direct could view and ascertain exactly what took place. Can you please clarify Budget Direct's position and confirm that we do or do not have any recourse. That there ruling is correct even though they haven't investigated the accident. That by opening the door we are at fault, no matter what the other driver was doing.I have photos of the door and it is evident that it wasn't open very far. The insurance company are not interested. Regards ***** *****(###) ###-####… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,379 satisfied customers
Dear Lawyer. I will keep my query short and to the point. We
Dear Lawyer. I will keep my query short and to the point. We bought a brandnew caravan ,cost $58850.00 on the 15th of June we picked the van up and went on a holyday. after 600 kminto the trip, having… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,440 satisfied customers
Purchased a new car and got finance from Savvy Finance and
Purchased a new car and got finance from Savvy Finance and they put me onto there Gianni from Vehicles direct who helped me pick the right car. I am in Qld and the car Gianni found was from WA, So it … read more
Leon
Leon
Solicitor
Master's Degree
51,811 satisfied customers
I bought an LDV V80 van (New) in March 2014 from a
Hi, I bought an LDV V80 van (New) in March 2014 from a dealership in Cairns Far North Queensland. I am a courier and rely on this vehicle for my livelihood This Dealership has since lost their dealers… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
I bought a car from Pickles Auctions in WA. I live in Melbourne
I bought a car from Pickles Auctions in WA. I live in Melbourne and paid them to transport it to Melbourne. They said it would take two weeks. It is now four weeks. I have followed up - Balcutta branc… read more
Leon
Leon
Solicitor
Master's Degree
51,811 satisfied customers
I signed a contract on Thursday 19/12/13, today is mon 23/12/13
I signed a contract on Thursday 19/12/13, today is mon 23/12/13 for a new caravan, I am worried about the tow ball download. They advertise on line and on there hand outs that the ball weight is 120kg… read more
Leon
Leon
Solicitor
Master's Degree
51,811 satisfied customers
I bought a caravan several months ago from a private seller
I bought a caravan several months ago from a private seller in an online buy swap and sell site, after I towed it the 30 kilometres to where I wanted it and moved in I discovered after the first rain … read more
Leon
Leon
Solicitor
Master's Degree
51,811 satisfied customers
i ordered a broome time off road new caravan with a coral
i ordered a broome time off road new caravan with a coral bay interior on 24/12/10 with delivery in May 2011 the delivery was 10 weeks late and when the van arrived it was branded a coral bay model. W… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
hi there, i have purchased a vehicle from a car dealership
hi there, i have purchased a vehicle from a car dealership in victoria through finance, the owner of the dealership advised me the car was in perfect condition and the original ad was on car sales adv… read more
Leon
Leon
Solicitor
Master's Degree
51,811 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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