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I have had ongoing issues with my Internet & Fetch TV
Hi, I have had ongoing issues with my Internet & Fetch TV services provided by Optus. … read more
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Bachelor's Degree
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I have been having phone issues for 3 weeks. We have no phone line, l run a beauty salon which the phone is our business so lm missing out on business. Optus still can't fix the problem and l am very … read more
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Leon
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I bought a business in Wangara named Half price Lattice
Hi my name is ***** ***** a business in Wangara named Half price Lattice Wangara.I started trading on 1 st of March.When i started business me and the previous owner together speack with optus team( e… read more
Leon
Leon
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I'm struggling with iinet and optus. Moved to a new house
I'm struggling with iinet and optus. Moved to a new house nearly 4 weeks ago, started the process with iinet to connect the NBN by a certain date they didn't and I waited 10 working days for connectio… read more
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We are experiencing a great deal of dificulty using our
Hi my name is***** we are experiencing a great deal of dificulty using our mobile phones in and around our home. We were with Telstra who would do nothing to assist us so went to Optus whonsaid we had… read more
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We tried to join Optus in January and after a couple of days
Good Morning. We tried to join Optus in January and after a couple of days the said to me to go back to my last provider cause they couldn't get internet lines to our two computers. We live in a retir… read more
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I brought a phone from Optus, and a new number. A girl from
I brought a phone from Optus, and a new number. A girl from Optus asked if I was happy with the service a few weeks later. She asked me about my home internet. She talked me into cutting of my interne… read more
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I have an issue with my account with Optus. Tried the phone
I have an issue with my account with Optus. Tried the phone twice to discuss with them but every time we get to the crux of the matter the line cuts out and I am back to the end of the queue and it is… read more
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I am having trouble with my optus satellite connection for
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I have a landline phone problem, just contacted optus and
good afternoon, my name is***** have a landline phone problem, just contacted optus and they want to charge me 150.00 just to come and check if there is a problem outside the house if not found. I was… read more
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I have a $100/month plan with Optus which includes 12GB of
I have a $100/month plan with Optus which includes 12GB of data. Each 1GB of data I use over that costs me $10. … read more
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Sat 16/12/17 without any warning XXXX cut off my XXXX TV. I
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I went into optus on sunday sign a contract then they try to
I went into optus on sunday sign a contract then they try to turn on the phone and it didn't work they said it would take upto 6-10 days i said why cant i have a other one she said no its not what we … read more
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Having on going issues wit Optus. My I phone has been back
Having on going issues wit Optus. My I phone has been back to Optus and Apple for warranty repairs and the issue still exists been waiting 7 days for reply I have a Ref. NO 103074 Have been in contact… read more
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Problem with optus broadband. I'm in qld. I already belong
no,I already belong to dodo for 3 month and I paid cancelation money for optus and they send me forms that I don't ow them nothing now they said that I have to pay morte … read more
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Please Help me In February 2015 a couple of representatives
Hi, Please Help me In February 2015 a couple of representatives from the Brisbane Optus Business Team came to see me to try and get me to switch from our current supplier Telstra. They gave me their b… read more
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I recently contacted telstra to enquire about changing over
I recently contacted telstra to enquire about changing over to them for my home telephone & ADSL internet capped at $140 per month. I provided my details (street address and phone number for them to c… read more
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Hi, recently I had to pay my daughters mobile phone bill, which
Hi, recently I had to pay my daughters mobile phone bill, which amounted to $1049, due to her losing work and not able to pay. I went guarantor for one year ago because she was under 18 years of age. … read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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