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I belong to a strata scheme that would like to introduce a
I belong to a strata scheme that would like to introduce a pets based bi-law to cover the "grey" areas either not covered in the SSMA2015 or to answer questions residents have asked that raise certain… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
In regards to a property under strata management. NSW
Hi there, in regards ***** ***** property under strata management … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
The property I rent was destroyed in the recent floods. I am
Hi -the property I rent was destroyed in the recent floods . I am in the process of a contents claim , however am advised that the “make safe” strategy of the building “strip out “ team exposed the re… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
We have landlords insurance for a podium level strata unit
We have landlords insurance for a podium level strata unit where the floor tiles have lifted. The contents insurer (AAMI) has indicated that it is building insurance, however the strata company indicates that it is contents insurance, on the basis that the building structure (floor slab) is building insurance while any floor covering such as carpets, lino, tiles etc are covered by contents. Could you please clarify? Many thanks … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I have landlord insurance with Budget Direct insurance
I have landlord insurance with Budget Direct insurance company. My investment apartment had a leak in the connection between the tenant's washing machine and the pipe in my laundry vanity. the apartment flooded causing floating flooring to be ruined, two bedrooms of carpet ruined and skirting board in the kitchen ( located next to the laundry) needs replacing. Budget direct won't satisfy the claim until I provide a list of what the strata insurance will cover if I pay them $5000 excess. Given that the damage to my apartment was to fixtures and fittings in my private space and nothing to do with strata I don't understand why my current landlord insurance isn't covering it. Why should strata insurance be called in to cover the costs when it has nothing to do with them! The leak was in my vanity, not in walls or common space which strata controls. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I'm an owner & I think the pipes under my ground floor unit
I'm an owner & I think the pipes under my ground floor unit are damaged. There's water stains & my floor is lifting. NRMA said this is a situation that is covered by my atrata building insurance & not… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I own and live in a unit block of 8. There have always been
Hi, I own and live in a unit block of 8. There have always been issues with water penetration through the roof as occurred this past weekend. The unit 4 directly above the roof of Unit 7, which is nex… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I live in complex of townhouses and villas. My neighbours
Hi I live in complex of townhouses and villas. My neighbours daughter hit my garage door with her car. She admits doing act. I contacted strata manager to claim on building insurance and I was advised… read more
Leon
Leon
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52,702 satisfied customers
Water damage to carpet from burst dishwasher water pipe
water damage to carpet from burst dishwasher water pipe flooded apartment 2 floors below. successfully claimed strata insurance for kitchen floor, cupboards, bench due to water expansion of e.g. bench… read more
Leon
Leon
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52,702 satisfied customers
On the 27/10 2018 i had water leak in the bathroom of the
On the 27/10 2018 i had water leak in the bathroom of the apartment complex. I sustained damage to carpets and cabinets. I Had no insurance at the time. I was advised by the Strata manager that buildi… read more
Leon
Leon
Solicitor
52,702 satisfied customers
I have damages to bench tops in my Rental Unit through
Hi ,I have damages to bench tops in my Rental Unit through stains possibly bleach, my Insurance Company tells me these are the responsibility of the Body Corporate,yet these are internal, can you clar… read more
Leon
Leon
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52,702 satisfied customers
My dad who is 91 had a medical episode on Friday night and
My dad who is 91 had a medical episode on Friday night and had left a tap running as he was walking backwards and forwards trying to clean up something that he had spilt. He was unconscious for several hours and when he came to we was unable to get up and as a consequence of the running tap (and being unaware of a tree root problem in his pipes) he overflowed his sink and flooded his whole unit (a three bedroom unit). He was down on the floor from about 4.00 pm until just after midnight when he finally managed to get himself back up. Due to the lateness of the hour he did not contact us … read more
Leon
Leon
Solicitor
52,702 satisfied customers
I own a unit in a large complex and water has entered my
I own a unit in a large complex and water has entered my unit from my ceiling which was due to a cracked down pipe running from above. This has taken more than a year to locate the fault and the down … read more
Leon
Leon
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52,702 satisfied customers
My very elderly mother lives in a townhouse in the ACT. She
My very elderly mother lives in a townhouse in the ACT. She pays strata levies and home and contents insurance for this property. Recently during a storm water came in through the roof and pooled over… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
There, My apartment was flooded downstairs in my bedroom
Hi There, My apartment was flooded downstairs in my bedroom due to my neighbours washing machine hose coming off and leaking through their building into mine (assessed by plumber called in by Strata).… read more
Leon
Leon
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52,702 satisfied customers
Hi Leon.I'm wondering what are the next best steps for us to
Hi Leon.I'm wondering what are the next best steps for us to take in regards ***** ***** 'legacy' Insurance claim. We were told the wrong information by our Insurance Companies assessor - an employee … read more
Leon
Leon
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52,702 satisfied customers
Hi I live in nsw on a block of units unit 3 is located above
Hi I live in nsw on a block of units unit 3 is located above our garage, it's been 3 weeks since the owners of number 3 have been renovating and declared an emergency as their sewage pipes have blocke… read more
Patrick H.
Patrick H.
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5,422 satisfied customers
We have entered a contract to buy a unit, however the building
We have entered a contract to buy a unit, however the building report found minor defects in the roof, not structural to the value of about $4000. We requested they fix this, however they have refused… read more
Leon
Leon
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52,702 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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