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Related Australia Law Questions
Iam having issues with telstra eversince they switced me
Iam having issues with telstra eversince they switced me over to the nbn the TV will not connect to the internet.Ihave had telstra check the moem etc they say it is not a telstra issue this cost $135.… read more
Leon
Leon
Solicitor
Master's Degree
52,106 satisfied customers
I am a cancer patient and my husband needs a land line for
I am a cancer patient and my husband needs a land line for emergencies he does not use a mobile phone, we are in our 60s. I have 3 lines 1 at a different address with a different problem. I have been … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
My internet carrier iiNet has disconnected my ADSL stating
My internet carrier iiNet has disconnected my ADSL stating that Telstra has disconnected the server for all ADSL clients.i have had NBN check to see if we could access NBN this happened on 26 August N… read more
Leon
Leon
Solicitor
Master's Degree
52,106 satisfied customers
I have just moved to NBN, with Telstra as my provider.
I have just moved to NBN, with Telstra as my provider. Telstra sent me a modem in the mail, which I presumed would be installed by the technician. The NBN technician has installed NBN today but advise… read more
Leon
Leon
Solicitor
Master's Degree
52,106 satisfied customers
I have a complaint against Telstra for their action in
I have a complaint against Telstra for their action in disconnecting my business lines supposedly as part of their NBN strategy and they have sent me a deed of release to compensate (they offered a fl… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
Since NBN connection we have lost our landline. Have spent
Since NBN connection we have lost our landline. Have spent almost 2 hours with Telstra who say there is nothing wrong with the line. There is no dial tone, phone calls in go straight to message bank a… read more
Leon
Leon
Solicitor
Master's Degree
52,106 satisfied customers
I have had no phone - outgoing calls since Friday, and i
Hello. i have had no phone - outgoing calls since Friday, and i have been on the phone , and i have called and chatted multiple times, had to use my mobile for internet for uni and work... i was told … read more
Leon
Leon
Solicitor
Master's Degree
52,106 satisfied customers
We have moved into a new home on a new housing estate. There
We have moved into a new home on a new housing estate. There is no NBN. Who is responsible to get the NBN connected … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I have an issue with a missing address. I am a builder and
Hi Pearl. I have an issue with a missing address. I am a builder and built 7 units at*****Port Fairy Vic. I am living in Unit 4 and have not been able to get NBN as it is not registered with them. Telstra was the provider of the Network as NBN was not rolled out at that stage. Units 1 and 7 have the NBN but the others are not registered. I have been living in this property since August last year and contacted Telstra to book a move and have had problems ever since. All the infrastructure is in and the AFR###-##-####was Issued on March 2 2018. my wife and I both work from home and this has been the most frustrating process I've ever had to be involved in. It has been nearly 1 year and this problem is still not resolved. I am continually being put back and forth between Telstra and NBN. It is Telstras responsibility as the NBN wasn't rolled out at the time of completion. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
We starting a vet hospital and have been dealing with NBN
Hi, we starting a vet hospital and have been dealing with NBN for 4 months We are in a mobile phone and data black hole (no fixed wireless signal and satellite will not work for radiology data transfe… read more
Leon
Leon
Solicitor
Master's Degree
52,106 satisfied customers
I have moved in with my mother as her carer. I transferred
I have moved in with my mother as her carer. I transferred my internet provider to her residence and was connected mid December and quoted the landline number to my new service provider. I did have a … read more
Leon
Leon
Solicitor
Master's Degree
52,106 satisfied customers
We are a business ‘Georgie&chels at Oatley Nsw 2223. Before
We are a business ‘Georgie&chels at Oatley Nsw 2223. Before becoming Georgie&chels in August 2016 we were Gloria Jeans @ same location. Our landline phone no has always been 02 9580 4886 to which we h… read more
Leon
Leon
Solicitor
Master's Degree
52,106 satisfied customers
I have cancelled my landlilne due to an ongoing problem
I have cancelled my landlilne due to an ongoing problem whereas I was a business 10 years ago and have been trying to tell Telstra. More recently they said I have to cancel as a business and re-connec… read more
Leon
Leon
Solicitor
Master's Degree
52,106 satisfied customers
I have an issue with Telstra. I had to move my NBN to
Hi there, I have an issue with Telstra. I had to move my NBN to another provider because Telstra did not offer a certain service. What they did not advise is that when you move NBN to another provider… read more
Leon
Leon
Solicitor
Master's Degree
52,106 satisfied customers
We were moving and i rang dodo to get our new house
we were moving and i rang dodo to get our new house activated with nbn and found out that that also came with a phone number so i requested to get our number transferred. The lady was going to do that… read more
Leon
Leon
Solicitor
Master's Degree
52,106 satisfied customers
I have not had uninterrupted NBN connection since it was
I have not had uninterrupted NBN connection since it was installed circa March this year. I have made numerous calls to the NBN line in Indonesia. At times I have been without a landline or internet f… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I am doing this for my Mum who is 82 she has not had phone
I am doing this for my Mum who is 82 she has not had phone service for 8 weeks. Telstra says its not anything to do with them its the NBN. My Mum lives on her own had diabetes and heart condition. She… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,501 satisfied customers
I am connected to NBN. I wanted to stay as i had been with
I am connected to NBN. I wanted to stay as i had been with my phone with Telstra & internet with tpg, I was told this was possible. However tpg kept telling me about their bundle and how much cheaper … read more
Leon
Leon
Solicitor
Master's Degree
52,106 satisfied customers

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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