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Leon, This will take a while to explain, so apologies for
This will take a while to explain, so apologies for the length of this. My wife and I were in a self-managed super fund with most investments in MLC but for various reasons we decided to cash out of MLC, and move it all to Australian Super. Thus we closed the P&T Scuderi Super Fund bank account as of 30/06/2019. I received a letter from MLC dated 22 April 2020 saying that, due to a mix-up with investments, they would be sending us an ex-gratia payment of $505.71. I know that my bank, formerly the Queensland Country Credit Union (QCCU) and now Queensland Country Bank (QCB), will not bank cheques to a closed Super account into a personal account so i immediately phoned MLC and explained the situation. He asked what i wanted done, I said simply cross out Superannuation Fund. and everything else was the same. He said he would see what he could do, but naturally a week or so later we received a NAB bank cheque made to the Super Fund. I went to QCCU but they had not changed their policy so i went to my accountant for advice. She offered to send back the cheque with a covering letter. I agreed thinking that a letter from her (part of the FINDEX group) would carry more weight. No joy from MLC or NAB. i phoned multiple times and was told each that they would see what they could do. I stress at this time that i remained polite hoping that not being nasty would help. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,529 satisfied customers
Hesta superanuation fund keeps stonewalling me by saying
Hesta superanuation fund keeps stonewalling me by saying that my details in the AEC are not correct. I rang the AEC last week & they said everything is fine their end. They want paper verification to … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,529 satisfied customers
I had issue with Westpac atm. I deposited 5700$ in it 3700
I had issue with Westpac atm . I deposited 5700$ in it 3700 plus 2000$. After deposite l check from my mobile app and it was showing I withdrow back 2000$ l called them on the spot . It was Sunday aft… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,529 satisfied customers
I am in the process of consolidating my super into a pension
Hi there. I am in the process of consolidating my super into a pension account. Due to market losses I want to withdraw from one super fund into a cheque account for about 4 weeks.Is there any impedim… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,529 satisfied customers
Mate. My mum passed nine months after retirement and I'm
my mum passed nine months after retirement and I'm trying to help dad finalise her super her last Hesta annual report states mum had two units of death cover at about $34k each but the insurance for the super company says she only has one unit at$17k, I was under the belief that her coverage continues for a twelve month period after retirement and we live in Tasmania, what do I do? … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,529 satisfied customers
My father passed away 2016 and did not have a will but we
Hi my father passed away 2016 and did not have a will but we trying to obtain his super bit don't have his TFN how would I go about this … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
I had my super with HESTA and they rolled over another girls
I had my super with HESTA and they rolled over another girls super into my account with a completely different tax file number, address and workplace. When I spoke with them and explained they had mad… read more
Leon
Leon
Solicitor
Master's Degree
33,406 satisfied customers
I took out a SuperWrap BT policy in 2013. I was advised by
I took out a SuperWrap BT policy in 2013 . I was advised by the Westpac financial advisor that the policy he was giving me would include income protection and life insurance and deductions would be taken mostly from my super .. I was told the policy would cost about $8K per year ... my financial advisor left his roll and I was informed by BTWrap that no one was overseeing my policy and super so I went to a count financial adviser who has advised me that in fact my income protection and life insurance policy fees were 20K per year and this was why in spite of my annual super contributions my policy was not increasing much at all … read more
Leon
Leon
Solicitor
Master's Degree
33,406 satisfied customers
I have a question I have a policy with mlc it is due to
Good morning I have a question I have a policy with mlc it is due to expire in a few years my mouthly paymentsare becoming to steep I am now paying five hundred and Eleven dollars. Iam informed that b… read more
Leon
Leon
Solicitor
Master's Degree
33,406 satisfied customers
When I transferred my mortgage to CBA, I was advised to take
When I transferred my mortgage to CBA, I was advised to take out insurance. The policy covered death & TPD( which I also has in my Super). I was a single mother working as a nurse & this policy went u… read more
Leon
Leon
Solicitor
Master's Degree
33,406 satisfied customers
I have my super with Hesta. Last year I altered the waiting
I have my super with Hesta. Last year I altered the waiting time to 30 days instead of 90 days and increased the monthly amount. Now after 3 months of waiting with no money they have approved the orig… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,529 satisfied customers
Nsw. Its about the tax on a court settlement for TPD the
Has anything been filed or reported?Customer: its about the tax on a court settlement for TPD the policy was owned by my fully non concessional super fund - all contributions were after tax only. I was told by my lawyers at the time I could access the money -I am 55 - but now my accountant says I have to pay a huge amount of tax as I am under 60 - and now I cant afford rent and living expenses… read more
Leon
Leon
Solicitor
Master's Degree
33,406 satisfied customers
I would like information on superannuation. I closed my
hello,I would like information on superannuation. I closed my account and on the account summary on the day it was finalised I was charged the usual monthly fees that are made at the end of each month… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,529 satisfied customers
My son passed away in September his employer tried to put
my son passed away in September his employer tried to put his 1/4 super in by due date and money bounced back to his account. I have called many times and have been told both my sons accounts are inac… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,529 satisfied customers
I got letter from hesta about my super, Important notice,
They said about my account balance I was running low … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,529 satisfied customers
Northern Territory. I'm attempting to find out if I'm
Northern Territory. I'm attempting to find out if I'm entitled to access some of my super on either financial hardship or compassionate grounds. I had a full hip replacemant on the 23rd February, I have only been permanent at my employment for 12 months, so I don't have any sick leave or annual leave accrued to cover the8 weeks I'm going to be off work. I have about $101,000 accrued in my super with Hesta, I would like to access $10,000 maximum to assist me in continuing to make my weekly liveable commitments, eg: rent, food, petrol, credit card commitment. Also as of next week I will need to attend the Royal Darwin Hospital for physio treatment, & I live 50 kilometres from the hospital so it's a 100 kiometer return trip. Which will cost money for petrol I don't have to assist my recovery. Hopingyou can help me with my enquiry Regards ***** ***** Van Der Meer … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
I recently requested Suncorp, who is one of my super funds,
I recently requested Suncorp, who is one of my super funds, to rollover the funds from 5 other funds. On 5th June I received a letter from them saying they had finished my super search and they enclos… read more
Leon
Leon
Solicitor
Master's Degree
33,406 satisfied customers
I am retired but had a part-time caring job. My last super
I am retired but had a part-time caring job. My last super payment of $101.00 went to Hesta after I had cleared tha account. $86.00 has been gobbled up in fees. I have asked to be fully reimbursed but… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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