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I have a query regarding air fares and Best Price Promise. I
Hello, I have a query regarding air fares and Best Price Promise. I made a booking with Universal Traveler for a trip to NZ and when I came home found I could get the same flight, same class for 33% l… read more
John Melis
John Melis
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I was supposed to fly out to Hawaii tonight but when I got
I was supposed to fly out to Hawaii tonight but when I got to the airport was told I needed ESTA. A travel consultant from Flight centre made an application for 4 travellers (2 adults and 2 children).… read more
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Leon
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Is this Airline Customer Advocates? WA. None I have been
None I have been referred to them by the ACCC but phone has only messages. My complaint is against Qantas. … read more
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Leon
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I Have a passport no. N8033162 in the name of - my wife and
I Have a passport no. N8033162 in the name of Raymond John Douglas - my wife and I and friends are travelling to Lisbon to go on a cruise and my airline ticket has been booked in the name of Ray Dougl… read more
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Leon
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Some 6 months ago we book flights from Gold Coast to Tokyo.
Some 6 months ago we book flights from Gold Coast to Tokyo. Some 2 weeks ago one of the parties son had a mental break down, and she is unable to come. She didn't have travel insurance. So we wished t… read more
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Leon
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I have an issue with Qantas Frequent Flyer Service. WA. Rang
I have an issue with Qantas Frequent Flyer Service … read more
John Melis
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I booked airline tickets through Wotif back in June. sorry
Hi I booked airline tickets through Wotif back in June. sorry didn't mean to press send. … read more
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We have tried to chagne the name on a corporate flight due
We have tried to chagne the name on a corporate flight due to a teacher getting an interview and needing to forego a trip to professional learning in Sydney. We have requested that Qantas change the n… read more
John Melis
John Melis
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My wife and I have planned a holiday to the East Coast and
Hi, My wife and I have planned a holiday to the East Coast and have booked and paid for a number of hotels and airlines. Since booking I have suffered a major heart trauma and am unable to travel. I h… read more
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Leon
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1. Them Qantas call centre is so undermanned I waited 18min,
1. Them Qantas call centre is so undermanned I waited 18min, 28 min and 57 min on the last call before I was answered. 2. Using my frequent flyer points was denied. A return flight fron Sydney to Fiji… read more
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John Melis
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I have a Qantas issued ticket paid for business class travel
I have a Qantas issued ticket paid for business class travel to Teheran. They codeshare with emirates and I am on an emirates airline. Since booking my flight I have found that I shall be requiring ox… read more
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Leon
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Master's Degree
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I was booked on a Cathay Pacific flight, for which I'd paid
Hi there, I was booked on a Cathay Pacific flight, for which I'd paid $2000.00 AUDfor an upgrade to Premium Economy from JFK to Hong Kong. Because of a mechanical issue, the flight was cancelled. My c… read more
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Leon
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Hi My wife and I would like to know if we can legally get
Hi My wife and I would like to know if we can legally get out of the loan repayment into Holiday Club as they have altered the terms of the contract several times without notice since we bought in 200… read more
Leon
Leon
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Am I entitled to a refund on airline ticket bookings, as we
Am I entitled to a refund on airline ticket bookings, as we are unable to travel for a serious medical reason.… read more
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We recently went to the USA flying with united airlines. We
We recently went to the USA flying with united airlines. We went on an organised tour. We paid $6oo to have the return fllight delayed by 2 weeks as we added a trip to the east coast during that time.… read more
evanesq
evanesq
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Doctoral Degree
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In 2008 my partner and went to QANTAS Business Centre in Brisbane
In 2008 my partner and went to QANTAS Business Centre in Brisbane to get travel advice and buy 2 x round the world tickets (USA, England, Greece and South Africa) the cost being about $10,000 for flig… read more
Leon
Leon
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I would like some advice please on resolving a problem with
Hello. My name is***** would like some advice please on resolving a problem with an online travel agent, "Zuji". My husband and I booked flights last November to travel to Brazil, leaving 26th May and… read more
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We recently had an incident where our flight from Melbourne
We recently had an incident where our flight from Melbourne to Hong Kong was delayed by about 12 hrs due to the chilian volcano ash. As a result of the delay, when we arrived in Hong Kong Qantas staff… read more
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Leon
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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