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My wife and I stay in Curram downs. We are/were connected to
My wife and I stay in Curram downs. We are/were connected to the internet through Dodo. We were on ADSL2 and were informed by dodo that the broadband NBN was in our area and were eligible to be connec… read more
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Daniel
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Walkear here, we are about to move into our new townhouse in
Hi Pearl, Ross Walkear here, we are about to move into our new townhouse in Bentleigh East and we are going to Auction the other townhouse, I've been emailing and call NBNCO sinse last September to ge… read more
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I'm writing this on behalf of my mum who is 78 yrs old and
Hi I'm writing this on behalf of my mum who is 78 yrs old and lives on her own. She currently has a mobile phone with TPG and yesterday was bullied into paying for NBN and a modem which she told them … read more
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Leon
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I have just changed suppliers to the nbn, TPG the original
I have just changed suppliers to the nbn, TPG the original company took our phone number that is in the phone book & now won't return it. I now have no home phone if I am sick at all what happens if I… read more
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I have an issue with Telstra. I had to move my NBN to
Hi there, I have an issue with Telstra. I had to move my NBN to another provider because Telstra did not offer a certain service. What they did not advise is that when you move NBN to another provider… read more
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On the brink of a breakdown over a TPG mess which has just
On the brink of a breakdown over a TPG mess which has just about brought our business down. I honestly don't know what to do but in a nutshell we changed service providers for our NBN, which meant we … read more
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I have had the NBN connected recently to my house which is
My name is***** have had the NBN connected recently to my house which is also my place of Buisness I am semi retired but this installation has totally wiped me out as the Technician disconnected all m… read more
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I recently changed servers from Telstra To TPG as it
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I had Nbn put on last week and by doing this I have lost my
Hi I had Nbn put on last week and by doing this I have lost my home phoneline and sometime things on my computer do not work, and also my TV My daughter rang them last Sunday and after two and a half … read more
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I are owner/occupiers ofa new apartment at 2A Major Street
Dear Pearl....Ann and I are owner/occupiers ofa new apartment at 2A Major Street Highett Victoria 3190. … read more
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We applied for the NBN through TPG i February and we have
We applied for the NBN through TPG i February and we have not had any success with either company in having the hardware installed in our unit at 5/50 Hoskins St, Mitchell ACT 2911. I have been calling weekly and twice weekly on occasions to find out what is going. Early May we were issued a dedicated senior case manager Mr Froilan Clarete, who I was told would get things moving. To date there has not been a single piece of correspondence in any form. Its costing our not for profit Church to continue providing alternative internet access, not to mention the accumulating phone costs as well. TPG have already billed us for 4 months without any sign of the NBN Service even being installed. What shall we do? … read more
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Do you think you can help me, victoria, I am a new customer,
I want someone who knows about non-profit organisation… read more
Leon
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Pearl.... We are at our wits end in relation to our landline
Hi there Pearl.... We are at our wits end in relation to our landline phone home line. For over 3 weeks we have been without our home number (03 97401111) which has been given to another family maybe … read more
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Leon
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I am connected to NBN. I wanted to stay as i had been with
I am connected to NBN. I wanted to stay as i had been with my phone with Telstra & internet with tpg, I was told this was possible. However tpg kept telling me about their bundle and how much cheaper … read more
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My situation is like this. I live in the suburb of Loganholme
My situation is like this. I live in the suburb of Loganholme ( postcode 4129 ) and my home phone and internet service is currently with Telstra. On the 25th of march 2015, just 2 days after my previo… read more
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Hi, in May we sent online request to provide new tel and
Hi, in May we sent online request to provide new tel and ADSL internet connection to our new property. End of July we discussed the plan we wanted to have connected and we got an ADSL device provided … read more
Expert
Expert
Dear Sir/Madame, I would like to know if I am entitled as
Dear Sir/Madame, I would like to know if I am entitled as customer to compensation of my expenses (few hundred $ so far) because TPG can't fix my malfunctioning from 26 of Dec 2012 internet connection… read more
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I am trying to find some answers to a tricky family issue
I am trying to find some answers to a tricky family issue relating to an estate. My fathers mother passed away years ago leaving all property to my fathers elder brother who has never married my fathe… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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