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Hen I was returning to Australia from Wellington, NZ, I had
hen I was returning to Australia from Wellington, NZ, I had to fly via Auckland. My booking number was 6BD9TJ.Before my flight I received the following email Your flight JQ258 /QF4976 05/05/2022 from … read more
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John Melis
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Qantas have cancelled 400,000 Frequent flyer points -
Qantas have cancelled 400,000 Frequent flyer points - without any notification that I can see and during the pandemic when they were not flying … read more
John Melis
John Melis
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I was looking a cancelling my Jetstar flight today due my
Hello, I was looking a cancelling my Jetstar flight today due my contracting a cold yesterday and I am going to have a PCR test this afternoon. I had used my Qantas award points plus the $ applicable … read more
John Melis
John Melis
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My QANTAS frequent Flyer isIn March 2020 we booked flights
My QANTAS frequent Flyer is(###) ###-####In March 2020 we booked flights to USA and Canada using Webjet. We accepted flights through QANTAS. In June 2020 we needed to cancel our trip to Canada. We rec… read more
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John Melis
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I received an email from Qantas saying that my flight had
I received an email from Qantas saying that my flight had changed and I needed to make contact. … read more
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My flight scheduled on the 15th from Mildura to Melbourne
Hi. My flight scheduled on the 15th from Mildura to Melbourne was cancelled due to Covid lockdown. I would lime a refund not a credit as that flight was a special one for a medical procedure. I have t… read more
John Melis
John Melis
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Ellen. I am a Frequent Flyer member. My number is0969202. I
Hello Ellen. I am a Frequent Flyer member. My number is0969202. I have credit vouchers from Two Jetstar bookings to Bali and return for my wife and myself, from 2020. One of these vouchers is due to e… read more
Leon
Leon
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I suspended a flight on 28/3 from Darwin to Sydney because I
I suspended a flight on 28/3 from Darwin to Sydney because I was in lockdown here in Darwin. The Booking Reference number is ***** My name is***** No is(###) ###-#### I want to use the suspended fligh… read more
John Melis
John Melis
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I have been trying to claim my Frequent Flyers points with
Hi, I have been trying to claim my Frequent Flyers points with Qantas and despite many emails and providing them with all the evidence they need to say I was on the flights with my husband, they conti… read more
John Melis
John Melis
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I have an issue with Qantas Frequent Flyer Service. WA. Rang
I have an issue with Qantas Frequent Flyer Service … read more
John Melis
John Melis
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Recently i booked a business class trip through a travel
recently i booked a business class trip through a travel company from Canberra to Hawaii, on to San Francisco and then home. When we arrived at Canberra airport we were advised we would not make out c… read more
Leon
Leon
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It is not as such a legal question. I have been a Qantas
It is not as such a legal question. I have been a Qantas Frequent Flyer for over 35 years over time, especially the last 20 years, I have accumulated 544,000 points. I have not used any points for qui… read more
John Melis
John Melis
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1. Them Qantas call centre is so undermanned I waited 18min,
1. Them Qantas call centre is so undermanned I waited 18min, 28 min and 57 min on the last call before I was answered. 2. Using my frequent flyer points was denied. A return flight fron Sydney to Fiji… read more
John Melis
John Melis
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Good afternoon,Qantas. I called last week to make a booking
Good afternoon, Qantas. I called last week to make a booking for a return ticket from Brisbane > Darwin > Brisbane only to be told that my 230,000 frequent flyer points had been cancelled 6 mont… read more
Leon
Leon
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Hi Ive done a stupid thing, my ex started sending threats
Hi I've done a stupid thing, my ex started sending threats through linked in and I reported him but it didn't stop. I knew the password XXXXX his frequent flyer account and cancelled his flight, I was… read more
Leon
Leon
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Master's Degree
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I booked and paid for a Qantas airline ticket from Perth-Adelaide-Melbourne-Perth
I booked and paid for a Qantas airline ticket from Perth-Adelaide-Melbourne-Perth on 29th June, 2012 via Flight Centre departure date 22nd December 2012. On arrival at Perth Airport, I attempted to ch… read more
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LawEducator
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Had credit cards upgraded without requesting it from the bank,
Had credit cards upgraded without requesting it from the bank, the original card was linked to Qantas Frequent Flyers Points, the replacement cards are not and they never expalined this when we reciev… read more
Leon
Leon
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Master's Degree
33,424 satisfied customers
I have booked two seats on an International Qantas flight in
I have booked two seats on an International Qantas flight in August, requesting seat allocation at the time, expecting to be given my choice of seats in the forward section of the plane, due to the ea… read more
Peter G.
Peter G.
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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