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Our son and daughter in law bought a relatively new house
Our son and daughter in law bought a relatively new house in2018 when it was empty. They moved in 2019and eveything looked fine. early this year they noticed mould and grout problems in their ensuite.… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
Leon I am a license bathroom renovator. I had completed a
Hi Leon My name is***** am a license bathroom renovator. I had completed a bathroom renovation 3 years ago. In have received a call from the owner informing me that there is a water leak coming from t… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I am in Victoria My question is about home insurance re
I am in Victoria My question is about home insurance re buildings and contents insurance. On 10 th March I had the misfortune to have a burst bathroom water pipe on the first floor of our home. I … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
From WA, Have a enquiry we had a water issue and was going
Have a enquiry we had a water issue and was going through the ANZ insurance after getting an assessor to look at it as we had a. Plumber come and check bathroom and change seal in taps but said it was grouting have had shower regrouted but the ANZ insurance QBE said was a failed grouting and was only wulling to give 30 percent just over considering they couldnt prove it and had. Contaminated the walls about a meter high they said we can review at no cost but it is still through the bank ANZ we are happy to send you emails in regards ***** ***** them to be accountable or able to prove it was failed grouting … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
Original bathroom with water leak through wall into adjoing
Original bathroom with water leak through wall into adjoing internal room of the same unit. Is it the owner or strata responsibility to fix? … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
Had a water leak inside a wall where pipe joins back of
Had a water leak inside a wall where pipe joins back of shower rose. Shower not built with proper water proofing by previuos owner. Leak not obvious until wall started swelling and carpet outside moul… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I am currently involved in an insurance claim with RACT. I
I am currently involved in an insurance claim with RACT. I have a home and contents insurance policy with them. About 2 weeks ago, my wife and I noticed a leak in our kitchen ceiling. There is a bathr… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
My query is in relation to a water damage claim at our
Hi there My query is in relation to a water damage claim at our property. It happens to have originated in the tap ware in the shower. I escalated the claim to the insurers IDR and have been refused h… read more
Leon
Leon
Solicitor
Master's Degree
52,663 satisfied customers
Have been told the waterproofing in my upstairs shower has
Have been told the waterproofing in my upstairs shower has failed. Have a quote from a builder to repair. Nearly $6000 Body corporate has told us that insurance will cover damage caused by water leak … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I am currently going through a claim with my insurance
Hi, I am currently going through a claim with my insurance company for a leak from my toilet that ended up lifting the floor boards in the hallway. The leak wasn't visible from the toilet as it went u… read more
Leon
Leon
Solicitor
Master's Degree
52,663 satisfied customers
I live in the ACT.I had a herringbone floor in May 2016
I live in the ACT.I had a herringbone floor laid in May 2016 shortly after it started to buckle and in some areas lifted. my insurance company found no leaks and refused a claim … read more
Leon
Leon
Solicitor
Master's Degree
52,663 satisfied customers
Back in January 2016 I had a leaking balcony at our private
Back in January 2016 I had a leaking balcony at our private residence. I engaged a builder to strip the existing balcony and had him relay Hardies scyon exterior flooring and he installed it as per the suppliers specifications. I then engaged a tiler to give me a quote on waterproofing the decking and laying of tiles (which I supplied the tiles). He inspected my balcony and I was told that he could undertake the job which included supplying and installing a waterproof membrane to balcony area, expansion joints and supplying of all other materials to complete the job. He undertook the works in March 2016. In June 2017 we had heavy rain on the Saturday, the following day there was water dripping from the underside of the balcony in numerous places and also water leaking through the down lights. I went back to the tiling place where I purchased the tiles and who gave me the name of the tiler to use and they advised he no longer lived in the area and had moved interstate. I finally tracked him down in September 2017 and I sent him an email. I did not get a response until January 2018 when I contacted him again. I explained the situation and he directed me to the web page of the waterproofing membrane that he used. I then contacted this company by email. I received a call back approx a week later and I explained my situation. The rep of the company asked me to contact the tiler and ask him what process he undertook in regards ***** ***** laying and sealing of tiles to which the tiler has not responded yet. During this time, in Dec 2017 I contacted another company called Megaseal who came down and inspected the balcony. They advised that the membrane had failed and there were cracks in the grout where moisture had penetrated through and also inadequate sealing around the perimeter of the tiling. I obtained a quote which is $11,000 and they can repair it by removing the grout and injecting a latex solution into the joints and then regrouting with waterproof grouting. This comes with a 2 year workmanship guarantee and 25 year product guarantee. Because time is of the essence and the more rain we receive the more damage is occurring, I want to engage Megaseal to repair and rectify the problem. If I pay a deposit by this Friday 2/2 they can start the works Monday. My question is - if I engage Megaseal to go ahead have I got any financial recourse from the tiler and/or manufacturer; or if by engaging Megaseal waiving my rights for any compensation? Thanks Rob Masut … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I own a rental townhouse and there has been a water leak
Hi, I own a rental townhouse and there has been a water leak from the shower which has caused quite a bit of damage. The body corp insurance are paying less than half of the repairs because they will … read more
Leon
Leon
Solicitor
Master's Degree
52,663 satisfied customers
My husband (Jim) & I have a rental property and we have
My husband (Jim) & I have a rental property and we have signed a contract to sell. Jim had a look through the property prior to the builder's inspection and immediately picked up a serious problem wit… read more
Leon
Leon
Solicitor
Master's Degree
52,663 satisfied customers
Madam , I own a 21 year old unit in Terrigal , NSW. Recently
Dear Sir/Madam , I own a 21 year old unit in Terrigal , NSW. Recently I discovered the "wet " area in the bathroom is limited to the shower area , which had a shower screen 18 months ago. I had the ba… read more
Leon
Leon
Solicitor
Master's Degree
52,663 satisfied customers
I have a contents insurance policy with Westpac, Level of
Hello. I have a contents insurance policy with Westpac, Level of cover "Quality Care". It specifies under that that level it will cover "escape of liquid". I accidentally knocked over a can of paint w… read more
Leon
Leon
Solicitor
Master's Degree
52,663 satisfied customers
I am in an OC. One of the units has leaking Tile shower base
I am in an Owners Corp. One of the units has leaking Tile shower base leaking to the unit below. Who is responsible, it was built well prior to 1974. I am assuming it would be the owner of the Unit as… read more
Expert
Expert
We engaged SCR Shower Care & Repairs to repair & regrout our
We engaged SCR Shower Care & Repairs to repair & regrout our upper balcony which had caused water damage to the Lower Balcony Plaster & Timber. We neede to waterproof the top Balcony before the Insura… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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Sean

Sean

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Leon

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Family Law, Commercial Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

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Patrick H.

Patrick H.

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James D. Ford

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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