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I was scammed on 2nd September 2019 by a person saying he
I was scammed on 2nd September 2019 by a person saying he was from NBN, telling that my modem was faulty and needed to be replaced. He told me to go to my computer and he would show me all the errors … read more
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I have just moved to NBN, with Telstra as my provider.
I have just moved to NBN, with Telstra as my provider. Telstra sent me a modem in the mail, which I presumed would be installed by the technician. The NBN technician has installed NBN today but advise… read more
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Leon
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How are you. Nsw. With this step ,just you. I signed on with
I signed on with Telstra at the beginning of the year with a BYO plan it was a $39 plan and when I started getting bills it was for $360 when I rang them up they were saying that's what was a part of my plan when I went into the store what we found out was there was another gentleman who lives in Queensland with my exact name different birthdate and different state and I was getting his bills so Telstra in the shop called the Telstra online just to let him know that they are mixing things up I they were supposed to call me back and I never did and I still paid my bills which is $39 I've just come back from overseas and I have completely disconnected my phone so I have no phone working at all I am saying that I have a handyman business and like I said to them the time… read more
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Leon
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Sorry to disturb you but i have an issue with my telstra
hi sorry to disturb you but i have an issue with my telstra phone contract, i had a shared data plan with my new phone that i was using for the last eight months? than i am getting all these 10 dollar… read more
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Telstra supplied us with modems to connect to NBN on about
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What information do I need to lodge a complaint about my nbn
What information do I need to lodge a complaint about my nbn sevice … read more
Leon
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I am being billed by the internet provider "MY REPUBLIC" (to
Hello, I am being billed by the internet provider "MY REPUBLIC" (to which I signed up with in late November last) for the non use of my internet (connected to Telstra) . I phoned M Rep. yesterday and … read more
Leon
Leon
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Master's Degree
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I have moved in with my mother as her carer. I transferred
I have moved in with my mother as her carer. I transferred my internet provider to her residence and was connected mid December and quoted the landline number to my new service provider. I did have a … read more
Leon
Leon
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I asked Telstra if they could provide a cable internet
I asked Telstra if they could provide a cable internet connection and to transfer my phone connection to a new residence I purchased. They went away and checked and said "yes, they could do that". So … read more
John Melis
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For last 6 year i have had Telstra Business plan with 600gb.
For last 6 year i have had Telstra Business plan with 600gb. For the 6 tears I have not been able to use that plan to it full capacity because the ADS has been to slow. I have had to go to Telstra and… read more
Leon
Leon
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I live in North Queensland and I have a bill from Telstra
Hi Pearl I live in North Queensland and I have a bill from Telstra for $681.38 and they have cut off my phone,and are threatening all sorts of things if I don't pay it today.I had a mobile device plan… read more
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My husband and I work from home and have had ongoing issues
My husband and I work from home and have had ongoing issues with our internet connection with Telstra.Today we have had very slow upload and download speeds prompting a call to the technical faults in… read more
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We were moving and i rang dodo to get our new house
we were moving and i rang dodo to get our new house activated with nbn and found out that that also came with a phone number so i requested to get our number transferred. The lady was going to do that… read more
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We rang up Telstra on Sunday 26 Nov to get connected to NBN.
Hi, we rang up Telstra on Sunday 26 Nov to get connected to NBN. We have had NBN come out twice (the 2nd time they told us there was nothing for them to do). We still have no internet - Telstra tell u… read more
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I am having the most frustrating time with Telstra. It has
I am having the most frustrating time with Telstra. It has been going on for months. I am having to spend so much time on the telephone every week. … read more
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My sister rang Telstra back in Feb 2014 to change the home and Internet account to a max
My sister rang Telstra back in Feb 2014 to change the home and Internet account to a max bundle on behalf of my farther, which is a lot cheaper than what he was paying previously. Telstra then emailed… read more
Leon
Leon
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Hi there I wondered whether you could kindly help me with
Hi there I wondered whether you could kindly help me with my issue. I rang Telstra 5 months ago when I moved to a new house regarding phone and internet connection. As I had problem connecting to the … read more
Leon
Leon
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Hi, in May we sent online request to provide new tel and
Hi, in May we sent online request to provide new tel and ADSL internet connection to our new property. End of July we discussed the plan we wanted to have connected and we got an ADSL device provided … read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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