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I bought about 90 dollars worth of coffee pods from kogan
I bought about 90 dollars worth of coffee pods from kogan online. I received it yesterday and it was out of date. Kogan is saying they will not refund or anything else, it's my bad luck due to their w… read more
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I have a question regarding a new car purchase contract.
Good afternoon Pearl. I have a question regarding a new car purchase contract. … read more
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Change of mind policy on line purchase. Queensland. No other
Yes. They have a policy of not offering a refund for change of mind purchases. … read more
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I just purchased a Bollard cost $430, unfortunately its the
I just purchased a Bollard cost $430, unfortunately its the wrong type.I contacted the company and they said there is a 50% restocking fee. I went down there and now saying there is a "No Refund Policy" which they did not explain when I purchased the item. … read more
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On the 20th. of December I booked and paid for an 11 day
On the 20th. of December I booked and paid for an 11 day tour of Vietnam which took in the F1 car race.I paid Kogan Travel the full amount of $1599 for the tour.When the Corona Virus was detected I co… read more
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I guess I am one of many asking the same questions. I
Hi I guess I am one of many asking the same questions. I received an email overnight from Tripadeal saying they had cancelled the trip due to leave on April 15 due to the current situation. They will … read more
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We booked flights with Jetstar to Vietnam that we're “return
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My problem is that i have a vacume that needs to go for
Hi pearl my problem is that i have a vacume that needs to go for warranty however i needa proof of purchase,As the vac was given as a mothers day present we didn't get a receipt .Iv'e since contacted … read more
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I purchased a new Samsung Phone from Kogan Aust. on 26th Dec
I purchased a new Samsung Phone from Kogan Aust. on 26th Dec 2018. The phone was advertised as for Australian Frequencies. I found after several attempts to contact Kogan that the phone was made in Ma… read more
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On 27 Aug 2017, I rented a car from Atlas Car & Truck
On 27 Aug 2017, I rented a car from Atlas Car & Truck Rental,*****Northgate QLD 4013. I did not notice any damages to the vehicle (Megane convertible Victoria registration no. 1CP 5PV). I arrived to m… read more
Leon
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I have purchased a Samsung J518 (2016) twin sim mobile from
I have purchased a Samsung J518 (2016) twin sim mobile from Kogan. TheKogan information advises that it is a 4G Twin SIM phone but when I received it the phone only operates with one SIM on 4G and the… read more
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Hi, I have had a bad experience with a business, and I feel
Hi, I have had a bad experience with a business, and I feel like they/their staff have 'ganged up' on me. A regional manager told me he felt the business should sue me. This is the situation: About 2 … read more
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Leon
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Hi, What laws or legislations/regulations (besides copyrights)
Hi, What laws or legislations/regulations (besides copyrights) do we need to comply with or satisfy if we were to import smartphones from China into Australia for retailing? Important we do not run fo… read more
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i bought an ipad2 from an internet site for about $700 which
i bought an ipad2 from an internet site for about $700 which was sent from china. i had to do an international transfer to pay for it. They sent it and then emailed me saying it was being held up at c… read more
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i have received letters from tmis re alleged trademark violation
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hi i want to set up a website selling products from Italy
hi i want to set up a website selling products from Italy and China some of the products are copies of popular brands ie Gucci, Prada, Armani etc i will post pictures of the products on my website AND… read more
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I operate a retail store & coffee shop, one of the products
I operate a retail store & coffee shop, one of the products that we sell is cold cans of soft drinks. We purchase them from the local supermarket(an Aldi) by the case and them refrigerate and sell the… read more
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I have purchased a computor from harvey normans store and was
I have purchased a computor from harvey normans store and was told the product was made in australia while disposing of the container box a week later discovered that the product had a label marked ma… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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