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MY WIFE AND I LIVE IN KANGARA WATERS RETIREMENT VILLAGE
HI MY WIFE AND I LIVE IN KANGARA WATERS RETIREMENT VILLAGE BELCONNEN. RECENTLY HAVE ENTERED INTO A CONTRACT WITH TELSTRA TO UPDATE FROM ADSL TO BROADBAND NBN. ISSUE: FULLY CONNECTED BY 2 PM THIS THURS… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
We starting a vet hospital and have been dealing with NBN
Hi, we starting a vet hospital and have been dealing with NBN for 4 months We are in a mobile phone and data black hole (no fixed wireless signal and satellite will not work for radiology data transfe… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I had the NBN installed nearly 3 weeks ago and we still have
I had the NBN installed nearly 3 weeks ago and we still have no internet we have a business we run from the home and we cant afford to be without the internet for this long. I havd rang many times to … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
5,337 satisfied customers
I just want to know if this warrants a complaint to
Hi I just want to know if this warrants a complaint to Ombudsman as I'm not sure what to do. In July NBN contractors turned up unannounced one day to dig a trench in our front path/ driveway. Our path… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
My address is 8 Murrell Place North Nowra and there eight
Good morning, My address is 8 Murrell Place North Nowra and there eight houses in Murrell Place. Numbers 1-2-3-4-5 have NBN numbers 6-7-8 do not. We have received recorded messages that advise now tha… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
5,337 satisfied customers
Was looking for information about NBN Services. Qld. I have
I have send a request for information about our service as the website says fixed Wireless is available but no provider could give it to us as it says it is unavailable. When I asked Telstra on chat I was told I could get Fixed wireless but when I asked the sales rep she said No. Sent NBN a message about it and their response was that We have Satellite connected so we can't get the fixed wirless.This is true but satellite costs a lot more to have with many drops due to weather which is why we wish to change. … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
My mother is 87 and no longer capable of dealing with the
Hi my mother is 87 and no longer capable of dealing with the internet. Her service provide, OPTUS, is refusing to give her a landline only, but is forcing her to keep the internet and pay for it. Is t… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have an issue with Telstra. I had to move my NBN to
Hi there, I have an issue with Telstra. I had to move my NBN to another provider because Telstra did not offer a certain service. What they did not advise is that when you move NBN to another provider… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
The NBN has just been installed in our area. We are with
The NBN has just been installed in our area. We are with Optus, and they keep sending us letters saying we will be disconnected on 28 February 2018. I actually went online with Optus, and the person t… read more
John Melis
John Melis
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Bachelor's Degree
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I had a pre-order set up with Westnet which I wanted to
I had a pre-order set up with Westnet which I wanted to cancel. I made contact with them with a 1hr 30min wait. I informed the person I was speaking to that I was cancelling the Pre-order, they were u… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
5,337 satisfied customers
I am doing this for my Mum who is 82 she has not had phone
I am doing this for my Mum who is 82 she has not had phone service for 8 weeks. Telstra says its not anything to do with them its the NBN. My Mum lives on her own had diabetes and heart condition. She… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
My husband and I have medical conditions and are worried
My husband and I have medical conditions and are worried about the nbn network to which we have to be connected by January 2018. We believe that when the power goes off we will lose our phone until it… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
We received an electricity bill for 2.5 years in someone
hello. We received an electricity bill for 2.5 years in someone else's name. We did not open this mail as we believe it is an offence. Now Origin say that the bill is ours. It's over $5000. We believe… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I am currently in dispute with Telstra regarding our poor
I am currently in dispute with Telstra regarding our poor internet connection. Currently our speed is about 1.4 bpp out of a possible 25. This occurs because the line in our area is congested. The onl… read more
Leon
Leon
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Master's Degree
28,101 satisfied customers
Tina, My Question is about NBN and the contract that I have
My Question is about NBN and the contract that I have with a security company which I have been with for over 13years for home security. … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
We moved house on 4 Jan to nbn ready area. Nbn technician
We moved house on 4 Jan to nbn ready area. Nbn technician came out on 14th fault on line. Fault fixed but now they can't send a technician until 29 February. I work from home, my husband and I run a b… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I am connected to NBN. I wanted to stay as i had been with
I am connected to NBN. I wanted to stay as i had been with my phone with Telstra & internet with tpg, I was told this was possible. However tpg kept telling me about their bundle and how much cheaper … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Hi, in May we sent online request to provide new tel and
Hi, in May we sent online request to provide new tel and ADSL internet connection to our new property. End of July we discussed the plan we wanted to have connected and we got an ADSL device provided … read more
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John Melis

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Family Law, Commerical Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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