Australia Law

Have Australian law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

Im having a major issue with Allianz Australia with a

Customer Question
Good morning, my name...

Good morning, my name is Harley * and Im having a major issue with Allianz Australia with a cancelled policy credit which has been sent to St George Bank. Allianz Policy no 53E-199-725-FPI, With a credit of $3406.96 been sent and authorised to be taken from Allianzs bank account, This has not happened so a paper chque has suppose to have been sent as well, With daily calls to both Allianz and St George Im getting absolutely know where fast, Polices Cancelled on ^th April 2018 Were 53E-050-207 PPII and 53E-199-725-FPI, These two cheques where suppose to be have been on the 20th April 2018, The Cheque for policy ending in PPII for $1312.37 was received on the 26th April, And cleared on the 1st May 2018 all good.

Lawyer's Assistant: What confuses you?

The cheque for Policy ending in PPI has still not been received as of 30th May 2018 for a amount of $3406.96, going to St George Bank account Reference 8345-157-37, Kind Regards ***** ***** Email address is***@******.***

Lawyer's Assistant: Have you talked to an Australian lawyer about this?

Know

Lawyer's Assistant: What steps have you taken so far?

Trying to sort it out myself over the phone to know success

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

Here are the email address I have for my dealings as follows***@******.*** Ph 131-000 Option 4 then Option 1 then Option 1 again, And my mobile number is *****(###) ###-####Thank you very much for your time Regards ***** *****

Submitted: 24 days ago.Category: Australia Law
Show More
Show Less
Ask Your Own Australia Law Question
Answered in 5 minutes by:
5/30/2018
Solicitor: Leon, Solicitor replied 24 days ago
Leon
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 46,588
Experience: BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
Verified

Hi, I am Leon, a NSW Solicitor. I am reviewing your question and will reply again in a moment.

Ask Your Own Australia Law Question
Solicitor: Leon, Solicitor replied 24 days ago

Good Afternoon

Do you have anything in writing from the insurer?

Ask Your Own Australia Law Question
Solicitor: Leon, Solicitor replied 24 days ago

Good Afternoon

If you wish a call you have to elect a call and it is a further fee.

Ask Your Own Australia Law Question
Customer reply replied 24 days ago

Sorry i cant afford this service i thought this was a free service as i went through the Ombudsman please cancel this please Kind Regards Harley *

Customer reply replied 24 days ago
Know thanks
Solicitor: Leon, Solicitor replied 24 days ago

The ombudsman will not get involved.

We can continue here and it will not cost you more than you have paid.
If you want a refund I can request it.

Ask Your Own Australia Law Question
Customer reply replied 24 days ago
i also request a refund of $98 as i was only told it was a $5 fee
Solicitor: Leon, Solicitor replied 24 days ago

I will request you get a refund

Ask Your Own Australia Law Question
Customer reply replied 24 days ago
Thank you very much, Its a bit misleading saying $5 then taking another $98 aswell
Customer reply replied 24 days ago
How long does the refund take as i didnt agree to the $98 charge as i havent joined up
Solicitor: Leon, Solicitor replied 24 days ago
Good Afternoon,
I Have Requested You Get a Refund you just have to be patient and I will process it. We do not deal with that side of the website as we are only solicitors answering questions.
Ask Your Own Australia Law Question
Customer reply replied 24 days ago
i just want a fund of the $98 please
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a solicitorLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Deborah Awyzio Your Own Question
Deborah Awyzio
Deborah Awyzio
Deborah Awyzio, Solicitor
Category: Australia Law
Satisfied Customers: 863
863 Satisfied Customers
Experience: Bachelor of Laws (QUT), BIT (QUT), Family Law Accredited Specialist, over 12 years experience

Deborah Awyzio is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Deborah Awyzio

Deborah Awyzio

Solicitor

863 satisfied customers

Bachelor of Laws (QUT), BIT (QUT), Family Law Accredited Specialist, over 12 years experience

Sean

Sean

Experienced lawyer

855 satisfied customers

Law degree with 1st class honours from Australian National University.

James G.

James G.

Lawyer

17 satisfied customers

Australian Legal Practitioner

Darren Kruse

Darren Kruse

Solicitor

16 satisfied customers

Practising in in Personal Injury, Workcover, Civil Disputes, Family, Wills and Estates and Criminal law.

Leon

Leon

Solicitor

46,588 satisfied customers

BEc Dip Ed, Dip Law (SAB) MTax (UNSW)

Daniel

Daniel

Solicitor

5,940 satisfied customers

Bachelor of Laws (dist) Graduate Diploma in Legal Practise. Admitted NSW Supreme Court / High Court

John Melis

John Melis

Lawyer

3,106 satisfied customers

Principal Lawyer at Legal AU Pty Ltd

< Previous | Next >

Related Australia Law Questions
I have a painter who didn't do a professional just at my
I have a painter who didn't do a professional just b at my house and I need a new professional painter to do the entire job! Do I need to pay him what he asked! The whole house needs to be repaint! I … read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers
I recently married and my wife has a son from a previous
I recently married and my wife has a son from a previous relationship. His father is not interested in his son and has not paid child maintenance for a long time. I have spend quite a bit of money on … read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers
In 2009 I purchased an Apple TV which allowed me to rent
in 2009 I purchased an Apple TV which allowed me to rent movies etc from the apple store, it has its own memory and photos etc could be saved. during May this year apples advised that they would deny … read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers
A. Could you tell me more about a defacto relationship?.
Hi John, A. Could you tell me more about a defacto relationship? B. Could you help me draft a no contact sort of affidavit? C. Could you search about Indian laws on the same,as my brother is an Indian… read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers
My daughter received a medical bill which she unfortunately
Hi , My daughter received a medical bill which she unfortunately forgot to pay. Four weeks later this account was in the hands of National Debt Collectors Lawyers requesting she pay on top of her orig… read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers
I am asking on behalf of my mother whom received an
Hello, I am asking on behalf of my mother whom received an exorbitant water bill ($12,000) - upon receipt she immediately contacted an emergency plumber whom was there within 1 hour and proceed to get… read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers
I have an unfair dismissal case presently with Fairwork but
Hi , my name is***** and I have an unfair dismissal case presently with Fairwork but I need a question answered … read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers
Iam currently on sick leave and have no sick leave accrued.
hi, iam currently on sick leave and have no sick leave accrued. I have annual leave entitlements and have requested this to be paid in Leiu of Sick Leave. this has been declined by my employer. I have… read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers
How can I evict my 33 year old son from my house? He has
How can I evict my 33 year old son from my house? He has been at my house for 6 months and he is trying to take over my house, he has people I don't know visiting very often, he is unemployed and not … read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers
I want to travel to the UK for a family wedding. But I have
But I have a criminal record. I spent 18 months in jail. This was twenty years ago. … read more
Leon
Leon
Solicitor
46,588 satisfied customers
I have s question regarding an existing family court order
Hi I have s question regarding an existing family court order in a property settlement. Can you help? … read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers
I have recently separated from my husband, his doing. I just
I have recently separated from my husband, his doing. I just need to know if there is anything I have to put in place or writing regarding property n finances so early in the departing. We don't have … read more
Leon
Leon
Solicitor
46,588 satisfied customers
I have been suspended from my work with pay on suspicion of
i have been suspended from my work with pay on suspicion of theft until further investigation. what are my rights a meeting has been scheduled with Area Manager today 12.30am … read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers
I am the Practice Manager for Hunter Hand Surgery. We had an
I am the Practice Manager for Hunter Hand Surgery. We had an SE Rental agreement for our phone systems, which we are disputing our payout figure. Is it possible to actually speak to someone over the phone about this. Regards Julie … read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers
We booked a Wedding venue at Kangaroo Valley retreat and
We booked a Wedding venue at Kangaroo Valley retreat and paid a deposit of $4000.00 The contract was portion to be paid at time of booking. Within 6 weeks from day of booking my future daughter in law… read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers
25 June 2018 had a case be heard in District court 7609/17
25 June 2018 had a case be heard in District court 7609/17 Re: Crawford but I am his de facto wife and I have no lawyer with me … read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers
ON 5TH JUNE I CONTACTED Microsoft as i was not able to send
ON 5TH JUNE I CONTACTED Microsoft as i was not able to send emails. after speaking with a tech online he made me upgrade my system and told me i would purchase this outright. when i got the invoice th… read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers
My partner aged 78 was sold a cheap phone from telstra shop
my partner aged 78 was sold a cheap phone from telstra shop in morayfield qld she was given very little instructions out side of their booklet. she has been into that shop on a number of times but has… read more
John Melis
John Melis
Lawyer
Diploma In Law
3,106 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x