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On the 19/12/2017 we had a solar system installed on our new…

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On the 19/12/2017 we...

On the 19/12/2017 we had a solar system installed on our new house at 6 Colonial Circuit Wauchope NSW 2446, it is now the 26/5/201`8 and we still have not received a proper bill or a solar rebate , Origin tell us we have a faulty metre and that its been faulty since its installation .

Lawyer's Assistant: What steps have you taken so far?

We have on 2 previous occasions spoken with Origin ,and they say its their sub contractor who carries out the work, on the 8th of March 2018 he called around to update the metre , and it still wasn't working. Again we contacted Origin on 14/5/2018 and again they say they will fix the problem and to date nothing has happened. They sent us a bill 2 weeks after we moved in for $288.00 a guesstimate and a 2nd bill for $600.00 again a guesstimate.

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

No that's it thanks

Submitted: 2 months ago.Category: Australia Law
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Answered in 5 minutes by:
5/26/2018
Solicitor: Leon, Solicitor replied 2 months ago
Leon
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 46,961
Experience: BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
Verified

Hi, I am Leon, a NSW Solicitor. I am reviewing your question and will reply again in a moment.

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Solicitor: Leon, Solicitor replied 2 months ago

Good Morning

Do you have the contract you entered with Origin when you got the solar panel in setting the rebate etc?

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Solicitor: Leon, Solicitor replied 2 months ago

The people who installed it did you get them out to check the system and get a report?

Was it origin that installed it?

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