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I need to contact the banking ombudsman in WA if there is
Hi, I need to contact the banking ombudsman in WA if there is one or will the normal ombudsman contact details be sufficient? Hope you can help … read more
John Melis
John Melis
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I have a question, I applied for a balance transfer credit
Hi I have a question, I applied for a balance transfer credit card with Citibank 4-5 years ago. I am wanting to repay my debt as quickly as possible (I have paid off 1/3 of the credit limit) so wanted… read more
John Melis
John Melis
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Openning of an Account with Westpac without my authority and
Openning of an Account with Westpac without my authority and knowledge using my personal ID, trying to find out was ID was used has been a total nightmare with Westpac and their staff. They have been … read more
John Melis
John Melis
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I bpaid the wrong account with my rent money and am now
I bpaid the wrong account with my rent money and am now facing eviction. I am with westpac bank and contacted them to let them know i had sent my rent money to the wrong account & if something ccould … read more
John Melis
John Melis
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Bachelor's Degree
35,150 satisfied customers
Have i come to the right place? I overpaid a BPAY payment to
Have i come to the right place? I overpaid a BPAY payment to Origin, twice on 9th June. I have only been refunded the amount once on the 16th June? … read more
John Melis
John Melis
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35,150 satisfied customers
Westpac bank won't let me withdraw money from my 10 year old
Westpac bank won't let me withdraw money from my 10 year old daughters account because the can't find my original signature. I opened 3 accounts with them about 8 years ago at Sutherland branch with P… read more
John Melis
John Melis
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How do I lodge a complaint against BPay? Victoria. No-one is
Victoria. No-one is helping me with it. I spoke with Tom from AFCA and he indicated that they did not deal with BPay and suggested I contact your organization. … read more
John Melis
John Melis
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I receive a pension each month however this month that
I receive a pension each month however this month that pension has NOt come in ..It comes via Citibank Europe My Pension people have confirmed it went to Citibank on Aug.31st to be paid into my accoun… read more
Leon
Leon
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Master's Degree
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I have been asked by my solicitor to request from banking
I have been asked by my solicitor to request from banking institution past statements or transactional data to show that payments from a person's account was made to other institutions to cover the costs of a property. The property in question is in WA. the Bank in question is BankWest. They have advised that they do not keep any records beyond 7 years. However i have been able to access records 2001 to*****George bank with whom the property mortgage was held and closed in 2007.. Can you please advise if the advice i have received from Bankwest is correct or otherwise? if they do hold records beyond 7 years, how can i access them? I specifically need bank statements or data from 2001 to 2011 to a currently existing account. with thanks Lydia Kokotos … read more
Leon
Leon
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Master's Degree
33,424 satisfied customers
I have been trying to transfer funds from the Bankwest to
I have been trying to transfer funds from the Bankwest to the Heritage Bank I lodged the transfer document twice and it is now almost 3 weeks and each time I phone they just fob me off and I cannot ge… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I have a bnkwest mastercard which is direct debited each
I have a bnkwest mastercard which is direct debited each month. They did not d/d on the due date in December. When I realised, I phoned & they said pay it now & we won,t charge interest. On receiving … read more
John Melis
John Melis
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Bachelor's Degree
35,150 satisfied customers
My son recently started a new job. I had to fill in a form
Hi, My son recently started a new job. I had to fill in a form giving his bank account details. I accidently put the wrong BSB and account number. … read more
John Melis
John Melis
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Bachelor's Degree
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WA. Bankwest has quoted 4.48% for a 4 months term deposit.
WA. Bankwest has quoted 4.48% for a 4 months term deposit. Despite this appearing to be a very good rate we accepted this some 3 weeks after the offer which stated that this amongst other rates were held for the date of offer only. Subsequently we emailed Bankwest accepting their offer they responded saying that they would action the new TD's on 13/11/17 when due. They them reemailed saying that they made a mistake and reduced the rate offering part compensation which is below the actual interest which wpould have been received if the original offer was honoured. Would the Financial Ombudsman deal with this and in your opinion would he rule in our favour? … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,150 satisfied customers
I am seeking your opinion on my treatment by Bankwest. My
Hello I am seeking your opinion on my treatment by Bankwest. My partner and I are trying to refinance our house and are facing difficulties due to a default against me form Bankwest that I believe is … read more
Leon
Leon
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Master's Degree
33,424 satisfied customers
My Company has a Commercial Mortgage with Bankwest for over
My Company has a Commercial Mortgage with Bankwest for over 14 years. Post GFC and the back office delays in attending to the Company's Portfolio and since the CBA take over of Bankwest the account ha… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
A number of times over the last few years, I have made a bPay
A number of times over the last few years, I have made a bPay payment, and the sum has been removed from my cheque account immediately, but the payee has subsequently claimed not to have received it. … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I borrowed $350 000 from Bankwest to build a new home. The
I borrowed $350 000 from Bankwest to build a new home. The cost of the build is $450 000. We were therfore required to provide $100 000 to Bankwest which was sitting in an account earning interest wit… read more
Patrick H.
Patrick H.
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5,422 satisfied customers
On Friday 12 April 2012 I made an electronic transfer using
On Friday 12 April 2012 I made an electronic transfer using Banwest staff from a Bankwest check account to a UBank term deposit. So far the money has not been received in the UBank term deposit. The f… read more
Patrick H.
Patrick H.
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5,422 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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