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Related Australia Law Questions
I have been with Optus since they arrived in Australia I
I have been with Optus since they arrived in Australia I decided to connect to the NBN with Optus when it arrived in our area , They sent me a Modem and a lines man came out and connected us to the NB… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
Incoming calls two one of our landlines (0395808504) do not
Incoming calls two one of our landlines(###) ###-#### do not ring at our end, but were going direct to Voice Mail. After many hours telephoning and chatting online with Optus the pVoice Mail was deact… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I have received 2 calls from 'Nicole of NBN' advising me
I have received 2 calls from 'Nicole of NBN' advising me that my landline phone connection will be disconnected within 24 hours, because all services are being transferred to NBN.My landline was trans… read more
Leon
Leon
Solicitor
Master's Degree
52,088 satisfied customers
Morning, I have a huge issue with Optus. Queensland. I have
I have spoken & chatted to try and fix the problem. … read more
Leon
Leon
Solicitor
Master's Degree
52,088 satisfied customers
I get reasonably frequent recorded messages on my landline
I get reasonably frequent recorded messages on my landline phone telling me my broadband network will be disconnected and I need to Press 1 NOW to avoid this. … read more
Leon
Leon
Solicitor
Master's Degree
52,088 satisfied customers
I bought a business in Wangara named Half price Lattice
Hi my name is ***** ***** a business in Wangara named Half price Lattice Wangara.I started trading on 1 st of March.When i started business me and the previous owner together speack with optus team( e… read more
Leon
Leon
Solicitor
Master's Degree
52,088 satisfied customers
We have moved into a new home on a new housing estate. There
We have moved into a new home on a new housing estate. There is no NBN. Who is responsible to get the NBN connected … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I am a standing Optus customer (both landline phone and
Good morning Pearl - I am a long standing Optus customer (both landline phone and internet connection). Yesterday late afternoon I received a call from someone saying they were with the NBN and was to… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
We starting a vet hospital and have been dealing with NBN
Hi, we starting a vet hospital and have been dealing with NBN for 4 months We are in a mobile phone and data black hole (no fixed wireless signal and satellite will not work for radiology data transfe… read more
Leon
Leon
Solicitor
Master's Degree
52,088 satisfied customers
On 2/11/18 I moved residence from Maroochydore to Birtinya
On 2/11/18 I moved residence from Maroochydore to Birtinya (QLD). I advised Telstra in advance of my move, requesting a transfer of my services to my new address.o Failure by Telstra and NBN to provid… read more
Leon
Leon
Solicitor
Master's Degree
52,088 satisfied customers
In the past 2 weeks I have received 41 calls on my fixed
In the past 2 weeks I have received 41 calls on my fixed from a variety of Sydney numbers (02) They have left messages saying my NBN will be cut of unless I press 1 on my phone. I have kept the five numbers from which they originate. Can you help me stop these calls PLEASE! … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
Since Wednesday 14th March I have been trying to contact
Since Wednesday 14th March I have been trying to contact Optus. Five times over the period of an hour I was cut off without getting to speak to anyone or having my questions answered by the automated … read more
Leon
Leon
Solicitor
Master's Degree
52,088 satisfied customers
Sat 16/12/17 without any warning XXXX cut off my XXXX TV. I
Sat 16/12/17 without any warning XXXX cut off my XXXX TV. I have a bundle from optus of XXXX TV, home phone & internet. One payment for all is deducted automatically from my bank a/c as happened on Fr… read more
Leon
Leon
Solicitor
Master's Degree
52,088 satisfied customers
This is not a legal question but rather an issue associated
Hi Deborah. This is not a legal question but rather an issue associated with the installation of the NBN. We had NBN installed Monday last week. We had a few problems getting the internet activated bu… read more
Leon
Leon
Solicitor
Master's Degree
52,088 satisfied customers
We have an optus nbn to which our phone is connected, since
We have an optus nbn to which our phone is connected, since last night the phone has not worked and the Ethernet connection for the internet is also not working. We have tried ringing Optus fault line… read more
Leon
Leon
Solicitor
Master's Degree
52,088 satisfied customers
I was connected to NBN network on 13th october. Since then i
since then i have had no landline phone at all internet lasted 2 days and the last 3 days have had no internet either .I have made 5 complaints to telstras NBN department with no satisfactory result … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
3 weeks ago I contracted with optus to connect to NBN - 2
3 weeks ago I contracted with optus to connect to NBN - 2 days later my landline was disconnected and in the time since I have contacted optus and I have never had a return call to help me deal with t… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
My mother keeps losing her nbn,she lives at Bribie island in
My mother keeps losing her nbn,she lives at Bribie island in a village and has only had it for a few months.in that time it has e beedn sconnected 6 times.She is 87 and has no land line and need the I… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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