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I recently cheated my credit history on credit score and a
hi I recently cheated my credit history on credit score and a bill came up from Telstra that I've never heard of so I contacted Telstra and apparently it's from 2013 iv never received a bill for this and now they want the money $2135 apparently it's for an old email address they have the ring license number on the account, it's not my account, what can I do. My name isShane Chilcott(###) ###-####***@******.*** … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I am currently looking at buying a home and am 67 years of
I am currently looking at buying a home and am 67 years of age. Upon joining up with Veda just recently my credit sscore was 805%. Telstra through a Debt Collection Agency appointed ACM Group whom have listed me on my CRA For an account I have never had with Telstra. Can you please assist me with this matter. My name is***** DOB 20/06/1951. Do you need a copy of my Veda Report? My very kind regards Irene. Mobile(###) ###-####email***@******.*** Thank you. … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I changed from dodo to Telstra 4 months ago and dodo has
Hi I changed from dodo to Telstra 4 months ago and dodo has just cut my business phone off cause I didn't pay my bill but I have been with Telstra paying them .. now Telstra don't have my phone number… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have had a phone plan with Vodafone for yrs. My son was on
Hi. I have had a phone plan with Vodafone for yrs. My son was on it too but not named. I wasnt happy at the time so moved to another provider. Have been with them coming up 2 yrs. My son and l went to… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have an issue with Telstra. I had to move my NBN to
Hi there, I have an issue with Telstra. I had to move my NBN to another provider because Telstra did not offer a certain service. What they did not advise is that when you move NBN to another provider… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have been having an on going problem with Telstra we
I have been having an on going problem with Telstra we signed up with them it will be two years next month when our contract finishes. From day one I have had nothing but trouble with my home phone my… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
4,458 satisfied customers
We were moving and i rang dodo to get our new house
we were moving and i rang dodo to get our new house activated with nbn and found out that that also came with a phone number so i requested to get our number transferred. The lady was going to do that… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Telstra have been harassing me for an outstanding account.
Good afternoon Pearl. Telstra have been harassing me for an outstanding account. My provider rang them and finalised everything, I got a $41.88 refund on the 6/9/17. Since then I have received phone c… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I would like some advice on Telstra I was paying huge
Hello I would like some advice on Telstra I was paying huge amounts of money for there service including home internet and phone bill. The internet was not working the reception was terrible and they … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I switched all my phone and broadband accounts from Telstra
I switched all my phone and broadband accounts from Telstra to Optus Oct 2016. I mistakenly thought Optus was going to cancel all my Telstra accounts. They did all phone accounts, but not Broadband. I… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I contacted the telecommunications ombudsman on the
I contacted the telecommunications ombudsman on the 20/03/2017 regarding my mobile phone not being reconnected. This was disconnected by Telstra on the 10/03/2017 with no restriction to the service ju… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Telstra disconnected my land line phone and allocated it to
Telstra disconnected my land line phone and allocated it to some one else without notifying me of their intentions, this lost me my internet connection. … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I am connected to NBN. I wanted to stay as i had been with
I am connected to NBN. I wanted to stay as i had been with my phone with Telstra & internet with tpg, I was told this was possible. However tpg kept telling me about their bundle and how much cheaper … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Hi Leon, I had a Telstra mobile account set up around June 2011. At this time I left my e
Hi Leon, I had a Telstra mobile account set up around June 2011. At this time I left my employment and my employer asked if I wanted to retain the mobile number to which I replied yes. When I was over… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
i have been with Telstra for 40years, at the moment my service
i have been with Telstra for 40years, at the moment my service has been disconnected. I was given an extention to the 12/05/2014 account balance $1850.79. up til this after afternoon I have been to th… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Dealing with Telstra over an incorrect phone bill being charged
Dealing with Telstra over an incorrect phone bill being charged overseas on roaming on a $29 cap. When I arrived in New Zealand at midnight I had no reception on my phone at all. The next morning I ha… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Good morning. In a nut shell, here is my problem; I purchased
Good morning. In a nut shell, here is my problem; I purchased an Optus Prepaid mobile phone in Fed 2010 for my son. This number/account was in my name, and I produced the relevent and required identif… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
Hi, Could you please refer us to the right solicitor 2
Hi, Could you please refer us to the right solicitor? 2 years ago my husband signed up for a plan & phone package with Telstra which include unlimited phone calls to overseas. That was what the custom… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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