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My query is about renewal of an employer membership online
My query is about renewal of an employer membership online subscription to Fair Work Australia. We did not wish to renew our subscription Membership this year. We missed the emailed membership renewal invoices as they were unfortunately marked as spam. The membership expired at 20th March. I requested to terminate after that date via email. A second overdue invoice was sent with a 10% late payment fee for additional late payment and legal action if the membership was not paid. I replied again that our membership be terminated which was again rejected. This resulted in a heated phone call from me as to what I thought of their business methods - civil language used however. Are we liable to pay this membership. I have only used the service once at joining to use templates - and not logged in since except today to officially request cancellation of the service via their page. The invoice amount for 12 months is $479 -Below are their Terms of UseThe individual and the business / company entity that register for Membership are both jointly and severally liable under these terms, and Membership is not transferable without the express written consent of Fair Work Centre.A member's annual Membership year commences immediately upon registration, this date becoming known as the Member's 'anniversary date', and the Member's membership will become renewable 12 months later.Members may access their online Member Account 24 hours a day, 7 days a week, subject to the system being temporarily unavailable due to circumstances beyond Fair Work Centre's control, and / or due to scheduled maintenance, where upon Members will be provided with advance notice of such maintenance.One (1) advice is deemed to be the equivalent of a phone and / or online advice consultation of up to fifteen (15) minutes in duration, unused advice credits in each Membership year do not accrue from year to year if unused in a previous Membership year, and any advice provided to a Member is based on information relating to that Member's business that was provided to Fair Work Centre by the Member either upon first registering or when the advice request was made, unless express and clear instructions are provided to Fair Work Centre.The advice entitlements of Professional Package Members are subject to a Fair Use of our services.Any advice and / or other service provided to Members does not constitute legal advice, and our services are not tantamount to engaging in legal practice as defined under applicable state and federal laws.Members will not be entitled to representation by Fair Work Centre as part of their Membership in the first two (2) months' of their Membership year, or in the first two (2) months' immediately after Membership has been reactivated following suspension for non-payment of Membership fees.Representation is subject to the inclusions contained within the relevant Membership package (additional fees may apply to some Members), and in relation to Professional Package Members, such is limited to one (1) conciliation by telephone in each twelve (12) month period, and additional fees will apply in relation to representation for second and subsequent coniliations in that same twelve (12) month period.Where Fair Work Centre represents any Member in relation to an unfair dismissal, such representation is limited to telephone conferences with the Commission, and if Fair Work Centre elects to continue such representation and appear in person, such representation in person will attract additional fees.All templates and documents available on our website are in standard form, and may not suit a Member's individual business needs.Independent legal advice should be obtained before using any template or document obtained from our website, or relying on any of the information contained on our website.Fair Work Centre assumes no responsibility for the accuracy of any information or docume … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
WA. Bankwest has quoted 4.48% for a 4 months term deposit.
WA. Bankwest has quoted 4.48% for a 4 months term deposit. Despite this appearing to be a very good rate we accepted this some 3 weeks after the offer which stated that this amongst other rates were held for the date of offer only. Subsequently we emailed Bankwest accepting their offer they responded saying that they would action the new TD's on 13/11/17 when due. They them reemailed saying that they made a mistake and reduced the rate offering part compensation which is below the actual interest which wpould have been received if the original offer was honoured. Would the Financial Ombudsman deal with this and in your opinion would he rule in our favour? … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
4,082 satisfied customers
I am a landlord and i had a tenant in place for the first 2
I am a landlord and i had a tenant in place for the first 2 years of the lease.They then moved out settled there account and i transferred my power to a different power retailer. … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I'm in a a dispute with Origin Electricity who manage
I'm in a a dispute with Origin Electricity who manage Essential Energy for Narrabri. We have had Off Peak Electricity connected to our residence for a number of years. Recently my husband I have disco… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have paid my telstra account on the 15th march and they
i have paid my telstra account on the 15th march and they keep sending me bills evidently the money went to the wrong ebay account (hope this is right)they said thed send me a cheque and then i could … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
4,082 satisfied customers
Origin energy billed my electrician for a "service unit" to
hello Pearl, Origin energy billed my electrician for a "service unit" to connect 2 phase on my shed. Origin energy also billed Red Energy for the same service unit and now that is showing on my accoun… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
I am being chased by debt collectors re a bill from Energy
I am being chased by debt collectors re a bill from Energy Australia. They broke a contract for duel fuel service by not sending an invoice for nearly three years when their statement said I would be … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
We experienced some fraudulent activity with our Westpac C/C
We experienced some fraudulent activity with our Westpac C/C in October 2016. There were four (4) activities from the same company ; the first two from an American site and the remaining two (2) from … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
We have property that as being rented out to tenant ts. The
We have property that as being rented out to tenant ts. The tenant asked to break lease due to domestic violence from her ex. Is she still liable to pay rent on the property till end of lease (which i… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
We are members of Classic Holiday Club as Points Members. I
We are members of Classic Holiday Club as Points Members. I am sure you have seen all the complaints and "discussion" from the many stupid people , like us who got conned to join up. All we want to do… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have an online freelancer from freelancer.com and I am in
I have an online freelancer from freelancer.com and I am in a dispute with him. It's quite a complicated situation but basically. 1. I held a contest for a design on freelancer.com for a prize of $200… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Over the past 8 months since living at my property I have encountered
Over the past 8 months since living at my property I have encountered extra large Origin Energy Electricity accounts, during a lot of this time I have been away at least two thirds of each account. I … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
We have an account with Origin energy since april 2013. we
We have an account with Origin energy since april 2013. we received our first bill and that was paid for. I then paid $20 per week to cover the next bill and the balance of that bill was deducted re d… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Background: Five years ago my son was killed by an assault.
Background: Five years ago my son was killed by an assault. Prior to his death he had purchased 2 properties in Bowen. Our son aged 42 did not have a will & was the sole supporting parent of his daugh… read more
James D. Ford
James D. Ford
Lawyer
1,600 satisfied customers
I have signed a form under the impression that I was signing
I have signed a form under the impression that I was signing a form for a free exhibitors listing guide from a company called Construct Data. They have since sent us invoices for payment for the listi… read more
Peter G.
Peter G.
Solicitor
Bachelor's Degree
767 satisfied customers
Dear Just Answer teamI am in dispute with my electricity
Dear Just Answer team I am in dispute with my electricity and gas retailer over the payments which they are required to make for electricity generated from solar panels which are installed on my home … read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
Hi I left Origin Energy on 9 June this year and went back to
Hi I left Origin Energy on 9 June this year and went back to Energy Australia. The reason for the change was the constant string of errors with my bill. I rang them and concluded my business with them… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I work for a company who employed everyone as Casuals in early
I work for a company who employed everyone as Casuals in early 2008. In early Jan 2009 they asked us to go contractural as they said this was easier for them. However I have just found out I am 1 of o… read more
Maurice
Maurice
Lawyer
Master's Degree
1,980 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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