Australia Law
Have Australian law questions? Ask a lawyer now.
Connect one-on-one with {0} who will answer your question
Answered in 7 minutes by:
3/28/2018
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 36,951
Experience: Family Law, Commercial Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts
VerifiedHi, my name is***** solicitor in Melbourne. Thank you for using Just Answer, and I will answer your question today, and ask various questions to narrow the issues in your post raised.
Heather, you will need to bring this matter into NCAT, but before you do, you should try the follow to build a trail of communication with the other party that should be paying the invoice.
What you need to do is to write a formal complaint to the other party. This complaint needs to be in a chronological order detailing what is the issue and what action you have taken to try and rectify the matter.
The complaint needs to be in a chronological order with numbered points 1, 2, 3, etc.
The complaint needs to have detailed what you need fixed and for a time limit of a minimum of 7 days to apply.
The complaint then needs to be sent to the dispute resolutions department. Make sure you keep a copy for yourself.
Preferably send the complaint by email.
If you do not receive a reply within 7 days issue a follow up complaint to the first complaint issued.
If no response is received then it is time to commence an action in NCAT.
Would you like to try this option first.
If you need any further information please let know.
You can come back to this post any time to ask questions and there will be no further charges to you.
Don’t forget to rate me 5 stars as this supports me helping the community, and thank you for using Just Answer.
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 36,951
Experience: Family Law, Commercial Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts
VerifiedJohn Melis and 87 other Australia Law Specialists are ready to help you
How JustAnswer works
Describe your issueThe assistant will guide you
Chat 1:1 with a solicitorLicensed Experts are available 24/7
100% satisfaction guaranteeGet all the answers you need
Related Australia Law Questions
I recently changed my electricity account fromAlinta to
I recently changed my electricity account fromAlinta to Simply Energy after being convinced I would be on a better deal. although both providers were giving a 25% disc at th time. Simply Energy said t… read more
John Melis
Lawyer
Bachelor's Degree
36,951 satisfied customers
I was using Origin Energy for several years and got no
I was using Origin Energy for several years and got no satisfaction after several years after I installed solar panels which should have generated far more power than I was using. I should have been g… read more
John Melis
Lawyer
Bachelor's Degree
36,951 satisfied customers
My query is about renewal of an employer membership online
My query is about renewal of an employer membership online subscription to Fair Work Australia. We did not wish to renew our subscription Membership this year. We missed the emailed membership renewal invoices as they were unfortunately marked as spam. The membership expired at 20th March. I requested to terminate after that date via email. A second overdue invoice was sent with a 10% late payment fee for additional late payment and legal action if the membership was not paid. I replied again that our membership be terminated which was again rejected. This resulted in a heated phone call from me as to what I thought of their business methods - civil language used however. Are we liable to pay this membership. I have only used the service once at joining to use templates - and not logged in since except today to officially request cancellation of the service via their page. The invoice amount for 12 months is $479 -Below are their Terms of UseThe individual and the business / company entity that register for Membership are both jointly and severally liable under these terms, and Membership is not transferable without the express written consent of Fair Work Centre.A member's annual Membership year commences immediately upon registration, this date becoming known as the Member's 'anniversary date', and the Member's membership will become renewable 12 months later.Members may access their online Member Account 24 hours a day, 7 days a week, subject to the system being temporarily unavailable due to circumstances beyond Fair Work Centre's control, and / or due to scheduled maintenance, where upon Members will be provided with advance notice of such maintenance.One (1) advice is deemed to be the equivalent of a phone and / or online advice consultation of up to fifteen (15) minutes in duration, unused advice credits in each Membership year do not accrue from year to year if unused in a previous Membership year, and any advice provided to a Member is based on information relating to that Member's business that was provided to Fair Work Centre by the Member either upon first registering or when the advice request was made, unless express and clear instructions are provided to Fair Work Centre.The advice entitlements of Professional Package Members are subject to a Fair Use of our services.Any advice and / or other service provided to Members does not constitute legal advice, and our services are not tantamount to engaging in legal practice as defined under applicable state and federal laws.Members will not be entitled to representation by Fair Work Centre as part of their Membership in the first two (2) months' of their Membership year, or in the first two (2) months' immediately after Membership has been reactivated following suspension for non-payment of Membership fees.Representation is subject to the inclusions contained within the relevant Membership package (additional fees may apply to some Members), and in relation to Professional Package Members, such is limited to one (1) conciliation by telephone in each twelve (12) month period, and additional fees will apply in relation to representation for second and subsequent coniliations in that same twelve (12) month period.Where Fair Work Centre represents any Member in relation to an unfair dismissal, such representation is limited to telephone conferences with the Commission, and if Fair Work Centre elects to continue such representation and appear in person, such representation in person will attract additional fees.All templates and documents available on our website are in standard form, and may not suit a Member's individual business needs.Independent legal advice should be obtained before using any template or document obtained from our website, or relying on any of the information contained on our website.Fair Work Centre assumes no responsibility for the accuracy of any information or docume … read more
Leon
Solicitor
Master's Degree
33,544 satisfied customers
WA. Bankwest has quoted 4.48% for a 4 months term deposit.
WA. Bankwest has quoted 4.48% for a 4 months term deposit. Despite this appearing to be a very good rate we accepted this some 3 weeks after the offer which stated that this amongst other rates were held for the date of offer only. Subsequently we emailed Bankwest accepting their offer they responded saying that they would action the new TD's on 13/11/17 when due. They them reemailed saying that they made a mistake and reduced the rate offering part compensation which is below the actual interest which wpould have been received if the original offer was honoured. Would the Financial Ombudsman deal with this and in your opinion would he rule in our favour? … read more
John Melis
Lawyer
Bachelor's Degree
36,951 satisfied customers
I am a landlord and i had a tenant in place for the first 2
I am a landlord and i had a tenant in place for the first 2 years of the lease.They then moved out settled there account and i transferred my power to a different power retailer. … read more
Leon
Solicitor
Master's Degree
33,544 satisfied customers
I'm in a a dispute with Origin Electricity who manage
I'm in a a dispute with Origin Electricity who manage Essential Energy for Narrabri. We have had Off Peak Electricity connected to our residence for a number of years. Recently my husband I have disco… read more
Leon
Solicitor
Master's Degree
33,544 satisfied customers
I have paid my telstra account on the 15th march and they
i have paid my telstra account on the 15th march and they keep sending me bills evidently the money went to the wrong ebay account (hope this is right)they said thed send me a cheque and then i could … read more
John Melis
Lawyer
Bachelor's Degree
36,951 satisfied customers
I am being chased by debt collectors re a bill from Energy
I am being chased by debt collectors re a bill from Energy Australia. They broke a contract for duel fuel service by not sending an invoice for nearly three years when their statement said I would be … read more
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,683 satisfied customers
We have property that as being rented out to tenant ts. The
We have property that as being rented out to tenant ts. The tenant asked to break lease due to domestic violence from her ex. Is she still liable to pay rent on the property till end of lease (which i… read more
Leon
Solicitor
Master's Degree
33,544 satisfied customers
I have an online freelancer from freelancer.com and I am in
I have an online freelancer from freelancer.com and I am in a dispute with him. It's quite a complicated situation but basically. 1. I held a contest for a design on freelancer.com for a prize of $200… read more
Leon
Solicitor
Master's Degree
33,544 satisfied customers
Over the past 8 months since living at my property I have encountered
Over the past 8 months since living at my property I have encountered extra large Origin Energy Electricity accounts, during a lot of this time I have been away at least two thirds of each account. I … read more
Leon
Solicitor
Master's Degree
33,544 satisfied customers
We have an account with Origin energy since april 2013. we
We have an account with Origin energy since april 2013. we received our first bill and that was paid for. I then paid $20 per week to cover the next bill and the balance of that bill was deducted re d… read more
Leon
Solicitor
Master's Degree
33,544 satisfied customers
We recently changed from Origin to Energy Australia (9/2010
We recently changed from Origin to Energy Australia (9/2010 Origin back billed $80120.67 and credited $73099.83 which after years of trying to resolve we reluctantly finished paying off in 12/13 @ $38… read more
James D. Ford
Solicitor
1,600 satisfied customers
Background: Five years ago my son was killed by an assault.
Background: Five years ago my son was killed by an assault. Prior to his death he had purchased 2 properties in Bowen. Our son aged 42 did not have a will & was the sole supporting parent of his daugh… read more
James D. Ford
Solicitor
1,600 satisfied customers
I have signed a form under the impression that I was signing
I have signed a form under the impression that I was signing a form for a free exhibitors listing guide from a company called Construct Data. They have since sent us invoices for payment for the listi… read more
Peter G.
Solicitor
Bachelor's Degree
767 satisfied customers
Dear Just Answer teamI am in dispute with my electricity
Dear Just Answer team I am in dispute with my electricity and gas retailer over the payments which they are required to make for electricity generated from solar panels which are installed on my home … read more
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
I work for a company who employed everyone as Casuals in early
I work for a company who employed everyone as Casuals in early 2008. In early Jan 2009 they asked us to go contractural as they said this was easier for them. However I have just found out I am 1 of o… read more
Maurice
Lawyer
Master's Degree
1,980 satisfied customers
Hi I believe thast a link between Ebay and an overseas company
Hi I believe thast a link between Ebay and an overseas company is a scam. I paid through Paypal and didn't receive the last item I purchased which was a big ticketed item, it was a Canon Camcorder ret… read more
Maurice
Lawyer
Master's Degree
1,980 satisfied customers
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.
JustAnswer in the News:
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
What Customers are Saying:
Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!
Edmond, OK
My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.
Redwood City, CA
I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.
Wichita, KS
PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.
Houston, TX
Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!
Atlanta, GA
It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.
Apopka, FL
Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.
Freshfield, Liverpool, UK
< Previous | Next >
Meet the Experts:
Sean
Experienced lawyer
855 satisfied customers
Law degree with 1st class honours from Australian National University.
Darren Kruse
Solicitor
16 satisfied customers
Practising in in Personal Injury, Workcover, Civil Disputes, Family, Wills and Estates and Criminal law.
John Melis
Lawyer
36,951 satisfied customers
Family Law, Commercial Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts
Leon
Solicitor
33,544 satisfied customers
BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
Daniel
Solicitor
7,683 satisfied customers
Bachelor of Laws (dist) Graduate Diploma in Legal Practise. Admitted NSW Supreme Court / High Court
Patrick H.
Lawyer
5,422 satisfied customers
Dip Law LPAB - Sydney based lawyer
James D. Ford
Solicitor
1,600 satisfied customers
Lawyer | Founder & CEO at Blue Ocean Law Group
< Previous | Next >
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.
