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I put money down for a order and then got a floor by Harvey
hello, I put money down for a order and then got a floor laid by Harvey Norman and then weeks later got a phone call from the older man who works at office and who came to look at the place and messur… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
3,672 satisfied customers
I recently purchased an iPad for my ex, as a present. Upon
Hello, I recently purchased an iPad for my ex, as a present. Upon sending it to her, I discovered that she had already purchased one herself. I went to return the article to Harvey Norman at Rothwell,… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
3,672 satisfied customers
I bought 2 chairs from Harvey Norman Kingaroy last week and
Hello, I bought 2 chairs from Harvey Norman Kingaroy last week and they were to big for my home, the franchisee agreed to take them back and I would purchase a two seater couch instead, the chairs wer… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
3,672 satisfied customers
I bought a brand new stove from Harvey Norman. it was
hello there, I bought a brand new stove from Harvey Norman. it was delivered anf set into place from … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
3,672 satisfied customers
I need some advise regarding an issue I have with Harvey
Good evening, I need some advise regarding an issue I have with Harvey Norman. I bought carpet in January 2016 through Harvey Norman in Maribyrnong Vic, after 10 months the carpet started to move whic… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
3,672 satisfied customers
I purchased a Spry gum 26.11.13, stored it until Nov 2017,
I purchased a Spry gum 26.11.13, stored it until Nov 2017, used it 2 times and on the 3 times it blew the fuse on the house. If I purchased an extended warranty it would be covered. I have been asked … read more
Leon
Leon
Solicitor
47,850 satisfied customers
Are you able to answer a question about consumer laws and
Hey are you able to answer a question about consumer laws and refunds? … read more
Leon
Leon
Solicitor
47,850 satisfied customers
I'm hoping you can help? i purchased a very expensive 2
hi pearl I'm hoping you can help? i purchased a very expensive 2 seater reclining lounge suite that was only just over 6 months old , the bottom seat and the back rest that recline have slumped and th… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
3,672 satisfied customers
Having a warranty claim issue with and overseas company,
Having a warranty claim issue with and overseas company, they are an importer of their own manufactured products and are selling them through a wholesaler based in Sth Australia. they are requesting t… read more
Leon
Leon
Solicitor
47,850 satisfied customers
4 months ago I purchased a fax machine,by telephone, it
4 months ago I purchased a fax machine,by telephone, it turned up … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
Warranty issue with plastic rain water tank bought 9 years
Warranty issue with plastic rain water tank bought 9 years ago with 10 year warranty, developed a crack after 9 years. Manufacturer has offered pro-rata refund of 10% of purchase price as only one yea… read more
Leon
Leon
Solicitor
47,850 satisfied customers
I have a 4 year old dishwasher which I have an extended
I have a 4 year old dishwasher which I have an extended warranty on. When I rang them to make inquiries regarding having the dishwasher repaired they advised me that they do not have a policy in my na… read more
Patrick H.
Patrick H.
5,422 satisfied customers
We bought a Samsung ice maker fridge freezer which states it
We bought a Samsung ice maker fridge freezer which states it does CUBED ice, but we only get semi crushed or crushed. They say 'it may appear to look like crushed ice to the customer, but isn't' .....… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
Situation 15 MacBook Pro with retina display value A$2999
Situation 15 MacBook Pro with retina display value A$2999 purchased from Harvey Norman, Warrawong, NSW, 16 January 2015. Found to be defective by Apple store Sydney. Tuesday 30 June replacement comput… read more
Leon
Leon
Solicitor
47,850 satisfied customers
I bought a Digital DVD recorder(which has a built in set top
I bought a Digital DVD recorder(which has a built in set top box) from Harvey Norman last September to get ready to receive digital TV. When I purchased the DVD I specifically asked the question of "c… read more
Leon
Leon
Solicitor
47,850 satisfied customers
We bought 3 reverse cycle airconditioners ,1 for Seymour, Vic,country
We bought 3 reverse cycle airconditioners ,1 for Seymour, Vic,country house had 2 faults in exterior unit valve, we have had problem since end of January, waited for our installer to view, he said fau… read more
Leon
Leon
Solicitor
47,850 satisfied customers
I recently purchased a diswasher displaying the brand name
I recently purchased a diswasher displaying the brand name Fisher & Paykel. On three occassions during the warranty period I had cause to call for a repairman to come and address a problem with the op… read more
Leon
Leon
Solicitor
47,850 satisfied customers
My Wife and I bought a leather lounge suit from Harvey Norman
My Wife and I bought a leather lounge suit from Harvey Norman in 2005, about six months after we bought it there appeared tiny holes in one arm piece. We had moved to Darwin from Bendigo victoria and … read more
Maurice
Maurice
Lawyer
Master's Degree
1,980 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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