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We purchased solar panels and had them installed in June
We purchased solar panels and had them installed in June 2021. The solar inverter unit failed on 5 October 2021 3 months after the unit was inspected and approved by VicSolar and the supplier/installe… read more
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John Melis
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I'm having issues with synergy in regards to the tariff. We
Hi I'm having issues with synergy in regards ***** ***** tariff. We had solar installed on application put in on 23rd June 2012 meter ungraded July 2012 at this stage their was no house it was still b… read more
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John Melis
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Ive got a problem regarding a solar company. Nsw. Not sure
ive got a problem regarding a solar company JA: What state are you in? And is a local attorney or other consumer protection advocate helping with this? Customer: nsw JA: Have you contacted the seller … read more
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I have recently put a 6.6kw solar system on. I had solar put
I had solar put on recently. I'm in QLD. I had a contract price of $4990. The contract was with a Fronis inverter and 22 300w panels with a freed in price of 11c per KW. They installed 20 330w with a ABB inverter. Fronis inverters are the top of the inverter. Far superior than the ABB inverter. I found out today that I am only getting 7.842c as a feed in tariff. I paid the deposit of $500 with the balance due on completion of installation. They sent me a invoice for $3990. When I went to pay for it as per contract they said that made a mistake and then a revised invoice for $4490. Because they had my bank account details they took $4490. I was under the assumption the first invoice 3990 was because of the cheaper inverter. I will be loosing 3.158c pr KW. I will at a loss of quite amount of money over a 10 period. A the moment I am producing 44 Kw per day. Is this worth pursuing????? … read more
Leon
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I just have an issue with my energy company. Is that
I just have an issue with my energy company. Is that something I can get help with? … read more
Leon
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I am having an issue with Origin. They are my electricity
Hi. I am having an issue with Origin. They are my electricity supplier. In March I contracted a solar panel installation of 39 panels on my roof. The analog meters in my meterboard need replacing to c… read more
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There has been an issue with our Ergon Account. As ZeroBill
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I have just have a solar connected thru origin. how do i
i have just have a solar connected thru origin. how do i know they are giving me a right deal … read more
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My issue is to deal with my electricity provider. I am
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Is there a choice between a free 'Smart Meter' from an
Is there a choice between a free 'Smart Meter' from an energy retailer and a paid for one phase meter from SA Power networks (distributor). If there is a choice, who is responsible for notifying the c… read more
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We are the Lessors of a Commercial Property we have paid
Good Afternoon, We are the Lessors of a Commercial Property we have paid approx $50k to purchase solar panels / power. Are we entitiled to charge the Tenant for Electricity, whilst we do not receive a… read more
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We have a contract with Sanctuary Energy and have been waiting
We have a contract with Sanctuary Energy and have been waiting since November 2014 to have a rebate paid to us for our solar energy feed in . Their only response every time we ring is that it is being… read more
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I had a Solar Panel power unit installed recently. Contract
I had a Solar Panel power unit installed recently. Contract was signed on 28/9/2012 and installation was completed on 29/9/2012. It took approximately 6 weeks to receive paperwork from Origin Energy. … read more
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we have had solar panels from origin 3yrs ago. complained they
we have had solar panels from origin 3yrs ago. complained they where not working right,a new inverter was put in we told no they where working although bills showed they where not. Took readings for 1… read more
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I have a smart meter. We have installed a 3Kw solar system
I have a smart meter. We have installed a 3Kw solar system with AGL Solar. Yesterday AGL phoned and wanted us to agree over the phone to higher rates for electricity supply in return for connecting ou… read more
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Two years ago we paid $6000 for 1.5 KW solar panel system.
Two years ago we paid $6000 for 1.5 KW solar panel system. After 18 months of receiving no REBs or FIT credits on our power bill, we discovered the inverter was not working. The company replaced the i… read more
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I am looking at trying to recover some costs from my solar
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We purchased a solar system but it appears that we paid way
We purchased a solar system but it appears that we paid way too much for it. Do we have any claim against the company that sold it to us for compensation? Refer below: "Thanks for the installation of … read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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