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I am trying to access my medical records from CHG. The

Customer Question
Hello I am trying...

Hello I am trying to access my medical records from CHG. The response I got was I had to have a subpoena, court order or Section 183. Alternatively I can meet with the Director of Clinical Services and be charged a consultation fee based on the length of the consultation and at the Workcover gazetted rates. Report fees and photocopying will be at the Return to Work SA gazetted rates. I have put in an enquiry and complaint with The Office of the Australian Information Commissioner but it could take up to 4-5 months for a investigation to start. My inquiry is what is the Workcover gazetted rates for a Director of Clinical Services and photocopying and report fees?

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

South Australia

Lawyer's Assistant: What steps have you taken so far?

I have emailed CHG (corporate Health Group) and the Office of the Australian Information Commissioner and sent CHG a copy of the email from OAIC. CHG said they have their procedures to follow. OAIC said I am entitled to access personal information and charges for providing access to personal information must not be excessive and must not apply to the making of the request.

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

No thank you

Submitted: 3 months ago.Category: Australia Law
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Answered in 2 hours by:
3/19/2018
Solicitor: John Melis, Lawyer replied 3 months ago
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 3,275
Experience: Principal Lawyer at Legal AU Pty Ltd
Verified

Hi, my name is***** solicitor in Melbourne. Thank you for using Just Answer, and I will answer your question today, and ask various questions to narrow the issues in your post raised.

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Solicitor: John Melis, Lawyer replied 3 months ago

when you raised the request to CHG did you get a written reply ?

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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